TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from Very easy and user friendly I usually go to H&R block for my returns and have to pay for their service (usually around 50 dollars). Taxes always intimidated me, but my friend suggest I give this a try because it was easy. And it was! Very user friendly and free. I also feel more in control of what is being put on my tax returns- awesome service! Will definitely use again next year!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax works great for me. I had no problem using turbo tax. I just wish it worked with PeachTree.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is easy to do Instructions are easy to follow. I have 0 tax experience, and I can still efile my tax returns and get the money in less then 21 days. Best of all, cost me $0.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is wonderful! TurboTax has saved me the worry and concern of filing as well as saving me the money that I used to spend for someone to do this for me. I am a senior citizen and this allows me to feel in control of my finances for another year or more.
Date published: 2021-02-25
Rated 5 out of 5 by from Makes Filing taxes easy Turbo Tax walks you through the process step by step. Asks questions that make the process easy to understand.
Date published: 2021-02-25
Rated 1 out of 5 by from Hidden fees: TURBOTAX IS NOT FREE! Turbotax had been good this past few years but suddenly they changed. I feel like I got kind of scammed. When I was ready to file for my returns, they suddenly popped up that I am unable to file unless I upgrade and that it's $40. I did not mind paying that but soon after I got to the payments page and they charged $40 for federal, $40 for the state, and $40 to pay the bills through my returns. I was pretty much deep into the filing so I had no choice but to pay $120. I went from filing my taxes for free to paying $120. I would have rather gone to H and R block because at least they are upfront with their fees. There's nothing more a customer hates more than hidden fees. It's been a good 3 years with you guys, you will not be seeing me again. I'd rather pay a tax professional more money than getting blindsided.
Date published: 2021-02-25
Rated 5 out of 5 by from So Easy to use I do my taxes every year on turbo tax. They seem to get better and better with their program. I love using them.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax made it fast and easy The title says it all, but they want more in this box.
Date published: 2021-02-25
Rated 5 out of 5 by from Super Easy To Use Really easy to use, if you don't have a complicated tax situation such as owning your own business. But if you are employed, it's very easy to use!!
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax #1 Great overall experience, for now my always go to service!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 248
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very easy and user friendly I usually go to H&R block for my returns and have to pay for their service (usually around 50 dollars). Taxes always intimidated me, but my friend suggest I give this a try because it was easy. And it was! Very user friendly and free. I also feel more in control of what is being put on my tax returns- awesome service! Will definitely use again next year!
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax works great for me. I had no problem using turbo tax. I just wish it worked with PeachTree.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo Tax is easy to do Instructions are easy to follow. I have 0 tax experience, and I can still efile my tax returns and get the money in less then 21 days. Best of all, cost me $0.
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax is wonderful! TurboTax has saved me the worry and concern of filing as well as saving me the money that I used to spend for someone to do this for me. I am a senior citizen and this allows me to feel in control of my finances for another year or more.
Date published: 2021-02-25
Rated 5 out of 5 by from Makes Filing taxes easy Turbo Tax walks you through the process step by step. Asks questions that make the process easy to understand.
Date published: 2021-02-25
Rated 1 out of 5 by from Hidden fees: TURBOTAX IS NOT FREE! Turbotax had been good this past few years but suddenly they changed. I feel like I got kind of scammed. When I was ready to file for my returns, they suddenly popped up that I am unable to file unless I upgrade and that it's $40. I did not mind paying that but soon after I got to the payments page and they charged $40 for federal, $40 for the state, and $40 to pay the bills through my returns. I was pretty much deep into the filing so I had no choice but to pay $120. I went from filing my taxes for free to paying $120. I would have rather gone to H and R block because at least they are upfront with their fees. There's nothing more a customer hates more than hidden fees. It's been a good 3 years with you guys, you will not be seeing me again. I'd rather pay a tax professional more money than getting blindsided.
Date published: 2021-02-25
Rated 5 out of 5 by from So Easy to use I do my taxes every year on turbo tax. They seem to get better and better with their program. I love using them.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax made it fast and easy The title says it all, but they want more in this box.
Date published: 2021-02-25
Rated 5 out of 5 by from Super Easy To Use Really easy to use, if you don't have a complicated tax situation such as owning your own business. But if you are employed, it's very easy to use!!
Date published: 2021-02-25
Rated 5 out of 5 by from TurboTax #1 Great overall experience, for now my always go to service!
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 248