TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very helpful! Thank you. Very clear guidance. It helps a lot to a person like me who files tax for the first time in my life.
Date published: 2022-10-12
Rated 5 out of 5 by from turbo tax was great the tool bar was not helpful , at least for the questions i typed in
Date published: 2022-10-12
Rated 1 out of 5 by from NOT WORTH THE MONEY Windows PremierCD version does not allow all stock broker transactions. Takes too long to get live help. does not have all the forms eg: 709
Date published: 2022-10-12
Rated 3 out of 5 by from Meh I've been using Turbotax for years. I really wish I could import my standalone desktop version to the web. This year I paid for both versions not knowing that it wouldn't port.
Date published: 2022-10-12
Rated 5 out of 5 by from Loving Doing my taxes with Turbo Tax Turbo Tax is easy to use, easy to follow and they have the answers to your questions. Not only do I have the assurance that they are filed correctly without mistakes, but I learn a lot about taxes in the process.
Date published: 2022-10-12
Rated 3 out of 5 by from TurboTax is good, but still needs improvement TurboTax is generally good, but it still suffers from many annoying, small problems with its user interface. It often remembers what was typed or selected, but then forces the user to occasionally re-type or re-select a box that was previously selected without rhyme or reason. This extends from TT itself to the payment section where it doesn't "save my info", for example. TT would be so much more pleasant to use without these minor but annoying problems.
Date published: 2022-10-12
Rated 1 out of 5 by from can not download all stockbroker transaction on pr could not download all transaction from stock broker on windows CD program as limited lines included. Does not have form 709 on program. when you need live help takes hours to get one
Date published: 2022-10-12
Rated 5 out of 5 by from Amazing! Very easy to navigate! Love the step by step instructions
Date published: 2022-10-12
Rated 5 out of 5 by from Turbo Tax is great Have used TT for several years with no issues. Will use again.
Date published: 2022-10-12
Rated 3 out of 5 by from Was misled about price My tax prep assistant quoted me the wrong price and TurboTax would not refund me the full amount. The service was average. I originally waited a week with no response and had to call and have them assign an active assistant to prepare my return.
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 201
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very helpful! Thank you. Very clear guidance. It helps a lot to a person like me who files tax for the first time in my life.
Date published: 2022-10-12
Rated 5 out of 5 by from turbo tax was great the tool bar was not helpful , at least for the questions i typed in
Date published: 2022-10-12
Rated 1 out of 5 by from NOT WORTH THE MONEY Windows PremierCD version does not allow all stock broker transactions. Takes too long to get live help. does not have all the forms eg: 709
Date published: 2022-10-12
Rated 3 out of 5 by from Meh I've been using Turbotax for years. I really wish I could import my standalone desktop version to the web. This year I paid for both versions not knowing that it wouldn't port.
Date published: 2022-10-12
Rated 5 out of 5 by from Loving Doing my taxes with Turbo Tax Turbo Tax is easy to use, easy to follow and they have the answers to your questions. Not only do I have the assurance that they are filed correctly without mistakes, but I learn a lot about taxes in the process.
Date published: 2022-10-12
Rated 3 out of 5 by from TurboTax is good, but still needs improvement TurboTax is generally good, but it still suffers from many annoying, small problems with its user interface. It often remembers what was typed or selected, but then forces the user to occasionally re-type or re-select a box that was previously selected without rhyme or reason. This extends from TT itself to the payment section where it doesn't "save my info", for example. TT would be so much more pleasant to use without these minor but annoying problems.
Date published: 2022-10-12
Rated 1 out of 5 by from can not download all stockbroker transaction on pr could not download all transaction from stock broker on windows CD program as limited lines included. Does not have form 709 on program. when you need live help takes hours to get one
Date published: 2022-10-12
Rated 5 out of 5 by from Amazing! Very easy to navigate! Love the step by step instructions
Date published: 2022-10-12
Rated 5 out of 5 by from Turbo Tax is great Have used TT for several years with no issues. Will use again.
Date published: 2022-10-12
Rated 3 out of 5 by from Was misled about price My tax prep assistant quoted me the wrong price and TurboTax would not refund me the full amount. The service was average. I originally waited a week with no response and had to call and have them assign an active assistant to prepare my return.
Date published: 2022-10-12
All TurboTax® Offerings Reviews - Page 201