TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 2 out of 5 by from Nothing but problems We had the most frustrating time using Turbo Tax this year. Had to call for help 3 times, and still could not get the problem resolved. Ended up not being able to e-file.
Date published: 2022-04-17
Rated 4 out of 5 by from Loved it! Great experience with getting the maximum amount of the return :D
Date published: 2022-04-17
Rated 5 out of 5 by from It is truly a great program . . . iI have been doing taxes by myself ALWAYS . . . saving thousands by not going to the Tax goombas . . . who are great, but pricey.
Date published: 2022-04-17
Rated 5 out of 5 by from review Wendi was terrific, couldn't have done it without her. Much appreciated her patience, excellent. Thank You
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is Excellent!!! The ease of use makes filing my taxes quick and easy
Date published: 2022-04-17
Rated 5 out of 5 by from I Use It Every Year For the most part is simple to understand, and costs way less than using a tax professional who may or may not help you much in the end.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbotax is is the best!! Super easy to use and navigate! If you make any errors, it lets you know right away. Also, even though I did owe this year, I know they tried to give find me all the breaks. Unfortunately living in CA it's tough to do. And also Let's Go Brandon:)
Date published: 2022-04-17
Rated 2 out of 5 by from TurboTax Inconsistent I've used TurboTax for years, including the entire time I've been married to my spouse in the military. This is the first time that I've entered our tax information and it didn't say congrats you qualify for the waived Deluxe fee for military service. His rank is the same as last year. I look online if I can find any help. There is no code to enter, it is suppose to do it automatically when you enter the military income. So I clear the nearly completed form - just shy of filing the e-return. And start over in case I missed something. And take another hour to re-enter all of our information and yet it still doesnt waive the fee for military and there isn't a way to start a text chat with someone then to fix it. So since I had to go through and file with the $59 fee, I am hopeful that I will eventually get in contact with someone to refund this error.
Date published: 2022-04-17
Rated 5 out of 5 by from REPEAT USER FOR A DECADE Made filing my tax returns step-by-step and very convenient. I can pick-up where I left off. I've been using Turbo Tax for the past 10-years!
Date published: 2022-04-17
Rated 5 out of 5 by from Amazing customer support!!! I had some headaches with getting the numbers correct on my return and then I got connected with a TurboTax specialist who helped me finish my return. The tax specialist, Thea, is an angel in disguise and she was so patient, knowledgeable and had the best sense of humor throughout the 2.5 hours she stayed with me to get everything correct. Thank you and bless you Thea!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1571
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Nothing but problems We had the most frustrating time using Turbo Tax this year. Had to call for help 3 times, and still could not get the problem resolved. Ended up not being able to e-file.
Date published: 2022-04-17
Rated 4 out of 5 by from Loved it! Great experience with getting the maximum amount of the return :D
Date published: 2022-04-17
Rated 5 out of 5 by from It is truly a great program . . . iI have been doing taxes by myself ALWAYS . . . saving thousands by not going to the Tax goombas . . . who are great, but pricey.
Date published: 2022-04-17
Rated 5 out of 5 by from review Wendi was terrific, couldn't have done it without her. Much appreciated her patience, excellent. Thank You
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is Excellent!!! The ease of use makes filing my taxes quick and easy
Date published: 2022-04-17
Rated 5 out of 5 by from I Use It Every Year For the most part is simple to understand, and costs way less than using a tax professional who may or may not help you much in the end.
Date published: 2022-04-17
Rated 5 out of 5 by from Turbotax is is the best!! Super easy to use and navigate! If you make any errors, it lets you know right away. Also, even though I did owe this year, I know they tried to give find me all the breaks. Unfortunately living in CA it's tough to do. And also Let's Go Brandon:)
Date published: 2022-04-17
Rated 2 out of 5 by from TurboTax Inconsistent I've used TurboTax for years, including the entire time I've been married to my spouse in the military. This is the first time that I've entered our tax information and it didn't say congrats you qualify for the waived Deluxe fee for military service. His rank is the same as last year. I look online if I can find any help. There is no code to enter, it is suppose to do it automatically when you enter the military income. So I clear the nearly completed form - just shy of filing the e-return. And start over in case I missed something. And take another hour to re-enter all of our information and yet it still doesnt waive the fee for military and there isn't a way to start a text chat with someone then to fix it. So since I had to go through and file with the $59 fee, I am hopeful that I will eventually get in contact with someone to refund this error.
Date published: 2022-04-17
Rated 5 out of 5 by from REPEAT USER FOR A DECADE Made filing my tax returns step-by-step and very convenient. I can pick-up where I left off. I've been using Turbo Tax for the past 10-years!
Date published: 2022-04-17
Rated 5 out of 5 by from Amazing customer support!!! I had some headaches with getting the numbers correct on my return and then I got connected with a TurboTax specialist who helped me finish my return. The tax specialist, Thea, is an angel in disguise and she was so patient, knowledgeable and had the best sense of humor throughout the 2.5 hours she stayed with me to get everything correct. Thank you and bless you Thea!
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1571