TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo Tax is awesome Super easy and stress free! My assistant Deb and expert Elizabeth were both wonderful to work with. It nice to work with real people.
Date published: 2022-10-16
Rated 4 out of 5 by from Great program Easy to use, step by step. Little tedious to tell how I fell about the process.
Date published: 2022-10-16
Rated 3 out of 5 by from looking for alternative Need a less expensive edition to use when all you need is a Trust return and not all the business related return info.
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax is a god send! Can't thank TT enough! I have a bumpy return (self-employed, have rental property, etc) and any question I had a live person (knowledgeable, friendly) call within 5 minutes to help me out. Can't praise them enough!
Date published: 2022-10-16
Rated 4 out of 5 by from It was a struggle i the end Turbo Tax came through we used the Self employed turbo tax. Needed multiple expert advice to finally proceed with my expense and depreciation. A problem the software wasn't allowing me to proceed. In the end Michele helped out for almost an hour working through the problem.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax has skilled and friendly experts My Turbo Tax expert was knowledgeable about my crypto needs
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax is the best Very clear and easy to use! Would never use another software!
Date published: 2022-10-16
Rated 1 out of 5 by from Terrible! My e-file was not accepted by the state and Turbotax provides no reason as to why or provides any directions on what actions to take. There is no help feature except for a useless community help site. No way to contact a human. Terrible customer service. If anyone from Intuit actually reads this, please contact me at e-mail below.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax does what it is designed to do. From the start of my return to the end, the process is well thought out, comprehensive and user friendly.
Date published: 2022-10-16
Rated 3 out of 5 by from Ease of Use I have NO IDEA HOW TO FIND THESE EXPERTS. If I try to import my previous year figures the system tells me there are none to important I don't have a TurboTax account or which TurboTax account do I want to use. I freak out !!!! I have used TurboTax for over 20 years. I would also like to be able to print out a specific page as I go along. WHY?! I run a business and have to stop when someone walks in the door or calls us. I can't keep up with what I am doing. I would love to have this be just calmer for me. I would love a chat button. I pay each year for a free state file and every year I have to pay $25. to file this state form. What is free about this ? More details. As in can, I deduct my personal home condo fees, and if so where ? Better questions at the end of your survey could be Are you retired? Have you lost a spouse? Did you suffer a severe injury?
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 130
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome Super easy and stress free! My assistant Deb and expert Elizabeth were both wonderful to work with. It nice to work with real people.
Date published: 2022-10-16
Rated 4 out of 5 by from Great program Easy to use, step by step. Little tedious to tell how I fell about the process.
Date published: 2022-10-16
Rated 3 out of 5 by from looking for alternative Need a less expensive edition to use when all you need is a Trust return and not all the business related return info.
Date published: 2022-10-16
Rated 5 out of 5 by from TurboTax is a god send! Can't thank TT enough! I have a bumpy return (self-employed, have rental property, etc) and any question I had a live person (knowledgeable, friendly) call within 5 minutes to help me out. Can't praise them enough!
Date published: 2022-10-16
Rated 4 out of 5 by from It was a struggle i the end Turbo Tax came through we used the Self employed turbo tax. Needed multiple expert advice to finally proceed with my expense and depreciation. A problem the software wasn't allowing me to proceed. In the end Michele helped out for almost an hour working through the problem.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax has skilled and friendly experts My Turbo Tax expert was knowledgeable about my crypto needs
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax is the best Very clear and easy to use! Would never use another software!
Date published: 2022-10-16
Rated 1 out of 5 by from Terrible! My e-file was not accepted by the state and Turbotax provides no reason as to why or provides any directions on what actions to take. There is no help feature except for a useless community help site. No way to contact a human. Terrible customer service. If anyone from Intuit actually reads this, please contact me at e-mail below.
Date published: 2022-10-16
Rated 5 out of 5 by from Turbo Tax does what it is designed to do. From the start of my return to the end, the process is well thought out, comprehensive and user friendly.
Date published: 2022-10-16
Rated 3 out of 5 by from Ease of Use I have NO IDEA HOW TO FIND THESE EXPERTS. If I try to import my previous year figures the system tells me there are none to important I don't have a TurboTax account or which TurboTax account do I want to use. I freak out !!!! I have used TurboTax for over 20 years. I would also like to be able to print out a specific page as I go along. WHY?! I run a business and have to stop when someone walks in the door or calls us. I can't keep up with what I am doing. I would love to have this be just calmer for me. I would love a chat button. I pay each year for a free state file and every year I have to pay $25. to file this state form. What is free about this ? More details. As in can, I deduct my personal home condo fees, and if so where ? Better questions at the end of your survey could be Are you retired? Have you lost a spouse? Did you suffer a severe injury?
Date published: 2022-10-16
All TurboTax® Offerings Reviews - Page 130