TURBOTAX CUSTOMER REVIEWS
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Rated 5 out of 5 by Carlynn127 from Awesome service!! Very helpful associate I was having some issues with upgrading my account but the person I spoke with was very helpful. I believe her name was Danaya and she walked me through the steps to help me finishing filing! :)
Date published: 2023-04-18
Rated 1 out of 5 by In need or work from Needs a lot of work The support is horrible. Phone calls not returned. The installed a new feature when you want pay with a credit card but it isn't explained anywhere in the software!
Date published: 2023-04-18
Rated 2 out of 5 by Aunt Bev from Turbo Tax 2022 I have used Turbo Tax for a number of years but at this point I am disgusted with it. I purchased the deluxe version so that I could e-file the federal & tax returns. At this point, I have had to complete my tax forms off-line because the package will not let me even start it online. I click on the State button, it tells me that it's downloaded but it doesn't tell me where. I tried it the 2nd time with the same result. Did a search on my computer but didn't find it. Re-booted by computer & tried to access it again. it says that it looks for an update & my download is up-to-date but I still don't have access to it. I've been working on this for almost a week & I have no idea what to do other than file a paper copy. You may have just lost a customer
Date published: 2023-04-18
Rated 5 out of 5 by Draye68 from TurboTax is awesome Great job with my taxes everything's ng was sufficient
Date published: 2023-04-18
Rated 5 out of 5 by AG Surfer from Navigate the Turbo Way Was able to complete an unusually difficult tax return with several different types of income and employment in a relatively short period of time due to the ease of Turbo Navigation
Date published: 2023-04-18
Rated 5 out of 5 by johnnbetty7 from taxes It was so easy to use and help was there when needed. Differently use them again
Date published: 2023-04-18
Rated 5 out of 5 by Ball23 from Great service This service is accurate, profeesional, and easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by c000jack from Quick & Easy Great website. Lots of information & quick and easy process
Date published: 2023-04-18
Rated 5 out of 5 by karklane90 from TurboTax Kicked A** This Year 2023 Seamless, accurate, I'm at a loss for words. I see that there are continuous improvements to the product and look forward to what next year has.
Date published: 2023-04-18
Rated 5 out of 5 by Mimi Dawn T from TurboTax is great! So simple. TurboTax makes filing taxes easy - so many helpful features!
All TurboTax® Offerings Reviews - Page 1209
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Carlynn127 from Awesome service!! Very helpful associate I was having some issues with upgrading my account but the person I spoke with was very helpful. I believe her name was Danaya and she walked me through the steps to help me finishing filing! :)
Date published: 2023-04-18
Rated 1 out of 5 by In need or work from Needs a lot of work The support is horrible. Phone calls not returned. The installed a new feature when you want pay with a credit card but it isn't explained anywhere in the software!
Date published: 2023-04-18
Rated 2 out of 5 by Aunt Bev from Turbo Tax 2022 I have used Turbo Tax for a number of years but at this point I am disgusted with it. I purchased the deluxe version so that I could e-file the federal & tax returns. At this point, I have had to complete my tax forms off-line because the package will not let me even start it online. I click on the State button, it tells me that it's downloaded but it doesn't tell me where. I tried it the 2nd time with the same result. Did a search on my computer but didn't find it. Re-booted by computer & tried to access it again. it says that it looks for an update & my download is up-to-date but I still don't have access to it. I've been working on this for almost a week & I have no idea what to do other than file a paper copy. You may have just lost a customer
Date published: 2023-04-18
Rated 5 out of 5 by Draye68 from TurboTax is awesome Great job with my taxes everything's ng was sufficient
Date published: 2023-04-18
Rated 5 out of 5 by AG Surfer from Navigate the Turbo Way Was able to complete an unusually difficult tax return with several different types of income and employment in a relatively short period of time due to the ease of Turbo Navigation
Date published: 2023-04-18
Rated 5 out of 5 by johnnbetty7 from taxes It was so easy to use and help was there when needed. Differently use them again
Date published: 2023-04-18
Rated 5 out of 5 by Ball23 from Great service This service is accurate, profeesional, and easy to use.
Date published: 2023-04-18
Rated 5 out of 5 by c000jack from Quick & Easy Great website. Lots of information & quick and easy process
Date published: 2023-04-18
Rated 5 out of 5 by karklane90 from TurboTax Kicked A** This Year 2023 Seamless, accurate, I'm at a loss for words. I see that there are continuous improvements to the product and look forward to what next year has.
Date published: 2023-04-18
Rated 5 out of 5 by Mimi Dawn T from TurboTax is great! So simple. TurboTax makes filing taxes easy - so many helpful features!
All TurboTax® Offerings Reviews - Page 1209
Date published: 2023-04-18