TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 5 out of 5 by from TurboTax has always made my life easier. I have been using Intuit/Turbo Tax ever since it has been around and available. Both of my sons use it also and they love it. Turbo Tax walks me through every step of the way and helps me understand the language of taxes and keeps me up to date on what has changed each year. Our family uses the experts also now. Today we used David and since it was at the last minute and with the health insurance changes made last year, we really appreciated the one-to-one expert advice.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is easy, efficient and secure Filing taxes in any form can be intimidating and complex. Turbo tax takes that all away. They make it easy to stay up to date on your changes, it's easy to upload your documents and it prepopulates info for you and I have confidence that their systems are very secure when e-filing. It's worth the peace of mind and confidence to use TurboTax.
Date published: 2022-04-17
Rated 2 out of 5 by from Add'l charge for a second state return is too high The additional charge for a second state return is excessively high. In order to add the second return, I had to call support to have them add it to my installation. So not only was the charge excessive, but the install was very poor. Overall, a very poor customer experience. I will have to evaluate if I want to continue with Turbo Tax for next year's return.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax has helped my Tax Return for 20 years It's powerful and simple for your tax return process but you do need to have some basic knowledge about the tax and how to apply for your own return
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is easy to use. For the most part, it's easy. I just with there was a "I'm not sure" option that offers more explanation or allows for me to ask a question. I tend to be an overthinker and I feel this would be beneficial for me and my anxiety.
Date published: 2022-04-17
Rated 4 out of 5 by from new to turbo tax im not sure yet, my return has already been returned and I'm being charged another 50 bucks for a service I don't want
Date published: 2022-04-17
Rated 4 out of 5 by from Strange results For some reason the program had me/my wife as a citizen of Puerto Rico??? The final check caught it and I corrected before filling.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is Awesome! First of all, there isn't a tax company out there that can compare with the low cost you will pay to file both Federal AND State with TurboTax!! I've filed with this company for several years & I see no reason to go ANYWHERE ELSE!
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is user friendly For years we got our taxes done by a professional. This year with the craziness of life, we decided to do it ourselves through turbo tax. I was nervous at first but their step by step assistance helps a lot.
Date published: 2022-04-17
Rated 5 out of 5 by from Love TurboTax We have filed with Turbo Tax for many years. Love that I can easily do it on their website, since our computer is old and most software discs don’t work on it. The website works great for filing our taxes.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1034
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax has always made my life easier. I have been using Intuit/Turbo Tax ever since it has been around and available. Both of my sons use it also and they love it. Turbo Tax walks me through every step of the way and helps me understand the language of taxes and keeps me up to date on what has changed each year. Our family uses the experts also now. Today we used David and since it was at the last minute and with the health insurance changes made last year, we really appreciated the one-to-one expert advice.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is easy, efficient and secure Filing taxes in any form can be intimidating and complex. Turbo tax takes that all away. They make it easy to stay up to date on your changes, it's easy to upload your documents and it prepopulates info for you and I have confidence that their systems are very secure when e-filing. It's worth the peace of mind and confidence to use TurboTax.
Date published: 2022-04-17
Rated 2 out of 5 by from Add'l charge for a second state return is too high The additional charge for a second state return is excessively high. In order to add the second return, I had to call support to have them add it to my installation. So not only was the charge excessive, but the install was very poor. Overall, a very poor customer experience. I will have to evaluate if I want to continue with Turbo Tax for next year's return.
Date published: 2022-04-17
Rated 4 out of 5 by from TurboTax has helped my Tax Return for 20 years It's powerful and simple for your tax return process but you do need to have some basic knowledge about the tax and how to apply for your own return
Date published: 2022-04-17
Rated 5 out of 5 by from Turbo Tax is easy to use. For the most part, it's easy. I just with there was a "I'm not sure" option that offers more explanation or allows for me to ask a question. I tend to be an overthinker and I feel this would be beneficial for me and my anxiety.
Date published: 2022-04-17
Rated 4 out of 5 by from new to turbo tax im not sure yet, my return has already been returned and I'm being charged another 50 bucks for a service I don't want
Date published: 2022-04-17
Rated 4 out of 5 by from Strange results For some reason the program had me/my wife as a citizen of Puerto Rico??? The final check caught it and I corrected before filling.
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is Awesome! First of all, there isn't a tax company out there that can compare with the low cost you will pay to file both Federal AND State with TurboTax!! I've filed with this company for several years & I see no reason to go ANYWHERE ELSE!
Date published: 2022-04-17
Rated 5 out of 5 by from TurboTax is user friendly For years we got our taxes done by a professional. This year with the craziness of life, we decided to do it ourselves through turbo tax. I was nervous at first but their step by step assistance helps a lot.
Date published: 2022-04-17
Rated 5 out of 5 by from Love TurboTax We have filed with Turbo Tax for many years. Love that I can easily do it on their website, since our computer is old and most software discs don’t work on it. The website works great for filing our taxes.
Date published: 2022-04-17
All TurboTax® Offerings Reviews - Page 1034