TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Premium Reviews
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Rated 5 out of 5 by
turf7707 from
great
Always simple format and well layed out. Super simple user interface
Date published: 2023-03-19
Rated 5 out of 5 by
Rosio1113 from
Awesome
It’s fast and let’s you know if you’re taxes were accepted right away
Date published: 2023-03-19
Rated 2 out of 5 by
JuliaLL9 from
TurboTax ALWAYS upcharges
With TurboTax, you pay for convenience, but in the end they upcharge you for what should be a free service and do not provide any recourse if you were forced into paying a premium and still had issues with your filing. You also have to pay to file state taxes, when these services should be included. I will not be using TurboTax in the future.
Date published: 2023-03-19
Rated 5 out of 5 by
AHump from
Fast, Easy and safe
I have used Turbo tax for 5 years now. I love doing my taxes from home. I feel secure in knowing my state and federal refunds are accurate and im getting the most back possible.
Date published: 2023-03-19
Rated 4 out of 5 by
vbmgjygi6ut from
easy
Very easy but did not like being forced to upgrade.
Date published: 2023-03-19
Rated 3 out of 5 by
llane2023 from
Don't Waste Money On Desktop Version
I originally bought TurboTax Premier for the desktop. I have used this version for a very long time and used to be very happy with it. This year it is horrible. Even though it asked if I had digital transactions, it wouldn't allow me to input my Crypto transactions. Also, even though I saved my file when I closed it, when I opened it up, it made me start all over again. I finally gave up on it and paid another whole fee to use the on-line version. The on-line version was great. However, the desktop version was buggy. I am very disappointed in having wasted money buying the desktop version.
Date published: 2023-03-19
Rated 5 out of 5 by
GoldenGriz from
Simple and Straightforward
TurboTax's Free version was simple and straightforward to use, especially for those who are filing separately with few income-generating assets. I highly recommend it for those new to filing their taxes.
Date published: 2023-03-19
Rated 5 out of 5 by
Kittypup from
easy to use
was done in under an hour with three different w2s
Date published: 2023-03-19
Rated 2 out of 5 by
Nate4201 from
Freezes up loading forms
Everything was a breeze except turbotax repeatedly freezes while loading 1099-b forms, and fails to correctly import from fidelity, coinbase, and webull.
Date published: 2023-03-19
Rated 4 out of 5 by
RadMan2 from
TurboTax Review
Generally good. Have used product for many years. Would be helpful to prompt, on each signing in, that there are updates to load and install. This time I had completed input and calculations and was ready to submit but was unable to until I installed updates. Would seem easier to require these art the start of each session.
All TurboTax® Offerings Reviews - Page 233
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
turf7707 from
great
Always simple format and well layed out. Super simple user interface
Date published: 2023-03-19
Rated 5 out of 5 by
Rosio1113 from
Awesome
It’s fast and let’s you know if you’re taxes were accepted right away
Date published: 2023-03-19
Rated 2 out of 5 by
JuliaLL9 from
TurboTax ALWAYS upcharges
With TurboTax, you pay for convenience, but in the end they upcharge you for what should be a free service and do not provide any recourse if you were forced into paying a premium and still had issues with your filing. You also have to pay to file state taxes, when these services should be included. I will not be using TurboTax in the future.
Date published: 2023-03-19
Rated 5 out of 5 by
AHump from
Fast, Easy and safe
I have used Turbo tax for 5 years now. I love doing my taxes from home. I feel secure in knowing my state and federal refunds are accurate and im getting the most back possible.
Date published: 2023-03-19
Rated 4 out of 5 by
vbmgjygi6ut from
easy
Very easy but did not like being forced to upgrade.
Date published: 2023-03-19
Rated 3 out of 5 by
llane2023 from
Don't Waste Money On Desktop Version
I originally bought TurboTax Premier for the desktop. I have used this version for a very long time and used to be very happy with it. This year it is horrible. Even though it asked if I had digital transactions, it wouldn't allow me to input my Crypto transactions. Also, even though I saved my file when I closed it, when I opened it up, it made me start all over again. I finally gave up on it and paid another whole fee to use the on-line version. The on-line version was great. However, the desktop version was buggy. I am very disappointed in having wasted money buying the desktop version.
Date published: 2023-03-19
Rated 5 out of 5 by
GoldenGriz from
Simple and Straightforward
TurboTax's Free version was simple and straightforward to use, especially for those who are filing separately with few income-generating assets. I highly recommend it for those new to filing their taxes.
Date published: 2023-03-19
Rated 5 out of 5 by
Kittypup from
easy to use
was done in under an hour with three different w2s
Date published: 2023-03-19
Rated 2 out of 5 by
Nate4201 from
Freezes up loading forms
Everything was a breeze except turbotax repeatedly freezes while loading 1099-b forms, and fails to correctly import from fidelity, coinbase, and webull.
Date published: 2023-03-19
Rated 4 out of 5 by
RadMan2 from
TurboTax Review
Generally good. Have used product for many years. Would be helpful to prompt, on each signing in, that there are updates to load and install. This time I had completed input and calculations and was ready to submit but was unable to until I installed updates. Would seem easier to require these art the start of each session.
All TurboTax® Offerings Reviews - Page 233
Date published: 2023-03-19