TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from Great Experience Great experience, the system asks relevant questions. This helps you collect appropriate information.
Date published: 2023-03-15
Rated 3 out of 5 by from TurboTax got cutesy this year, not in a good way. Been using TurboTax since 2006. This was the first time I felt like I was playing a game aimed at 6th graders. It got too cutesy, too clever, too funner. This is taxes, this is money... Just keep it simple, plain and serious, Intuit.
Date published: 2023-03-15
Rated 5 out of 5 by from Awesome fast and easy! I love using Turbo Tax so easy and fast! I liked how the application offers step by step help!
Date published: 2023-03-15
Rated 5 out of 5 by from Easiest Tax Filing Ever To start from the beginning Dani G helped me upload and organize my documents to get them ready for my tax expert to file. She was very patient with me and had a very warm personality. I usually get quite anxious about doing my taxes but she made the process easy and didn’t rush me at all. She deserves a lot of praise. Also I was told to write “odd duck pizza” for her. Now to move on to Christine my tax expert. She was very patient from the start especially when I needed time to locate a form I was missing. She stayed in touch and was quick to respond to any questions I had. She made sure that I knew exactly what to expect for the final outcome of my tax return so I didn’t get any surprises. She made the whole process smooth and easy to understand and I really appreciated her help. Will definitely use this service again in the future.
Date published: 2023-03-15
Rated 5 out of 5 by from Easy to use! We are feeling taxes for the first time and had a great experience with TurboTax
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is great to use and easy to work with TurboTax has helped me complete my S_Corp income tax return I will continue using this service throughout the years.
Date published: 2023-03-15
Rated 5 out of 5 by from Carlos was the best! Even though I live in a different time zone my Tax Prep expert was able to finish my return quickly and I appreciated how communicative they were.
Date published: 2023-03-15
Rated 2 out of 5 by from Happy but unhappy I don't like to feel tricked into paying for extra stuff and being unable to change it. I got hustled into paying more because I could not change max benefits to basic.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax was TERRIFIC!!! The process was very easy to use. Everything was explained if there were questions, they also had experts there to help if needed. I was impressed on how quick I was able to get my returns done!
Date published: 2023-03-15
Rated 5 out of 5 by from Another great experience It gets easier every year. Very happy with Turbo Tax.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 802
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Experience Great experience, the system asks relevant questions. This helps you collect appropriate information.
Date published: 2023-03-15
Rated 3 out of 5 by from TurboTax got cutesy this year, not in a good way. Been using TurboTax since 2006. This was the first time I felt like I was playing a game aimed at 6th graders. It got too cutesy, too clever, too funner. This is taxes, this is money... Just keep it simple, plain and serious, Intuit.
Date published: 2023-03-15
Rated 5 out of 5 by from Awesome fast and easy! I love using Turbo Tax so easy and fast! I liked how the application offers step by step help!
Date published: 2023-03-15
Rated 5 out of 5 by from Easiest Tax Filing Ever To start from the beginning Dani G helped me upload and organize my documents to get them ready for my tax expert to file. She was very patient with me and had a very warm personality. I usually get quite anxious about doing my taxes but she made the process easy and didn’t rush me at all. She deserves a lot of praise. Also I was told to write “odd duck pizza” for her. Now to move on to Christine my tax expert. She was very patient from the start especially when I needed time to locate a form I was missing. She stayed in touch and was quick to respond to any questions I had. She made sure that I knew exactly what to expect for the final outcome of my tax return so I didn’t get any surprises. She made the whole process smooth and easy to understand and I really appreciated her help. Will definitely use this service again in the future.
Date published: 2023-03-15
Rated 5 out of 5 by from Easy to use! We are feeling taxes for the first time and had a great experience with TurboTax
Date published: 2023-03-15
Rated 5 out of 5 by from TurboTax is great to use and easy to work with TurboTax has helped me complete my S_Corp income tax return I will continue using this service throughout the years.
Date published: 2023-03-15
Rated 5 out of 5 by from Carlos was the best! Even though I live in a different time zone my Tax Prep expert was able to finish my return quickly and I appreciated how communicative they were.
Date published: 2023-03-15
Rated 2 out of 5 by from Happy but unhappy I don't like to feel tricked into paying for extra stuff and being unable to change it. I got hustled into paying more because I could not change max benefits to basic.
Date published: 2023-03-15
Rated 5 out of 5 by from Turbo Tax was TERRIFIC!!! The process was very easy to use. Everything was explained if there were questions, they also had experts there to help if needed. I was impressed on how quick I was able to get my returns done!
Date published: 2023-03-15
Rated 5 out of 5 by from Another great experience It gets easier every year. Very happy with Turbo Tax.
Date published: 2023-03-15
All TurboTax® Offerings Reviews - Page 802