TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 5 out of 5 by from Easy to understand/excellent assistance The tax consultants I spoke with for assistance/questions (Britt and Nancy) were friendly, knowledgeable and answered all my questions, therefore, giving me peace of mind.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to Use and Had all the Forms I needed This year, our return was a bit more complicated because I received a K-1 from my mother's estate. Turbo Tax had the form and made it easy to understand how to file my return.
Date published: 2023-03-16
Rated 1 out of 5 by from Turbotax is FRUSTRATING Turbotax would not import good Quickbooks data files and would not e-file returns due to a valid Business Activity Code that it didn't like. Customer support continued to refer me to Quickbooks and then Quickbooks would refer me back to Turbotax. This occurred 4 times. I finally gave up and did everything manually. Really, really poor.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is convenient had to contact 5 tax experts before finding Les who was great!
Date published: 2023-03-16
Rated 1 out of 5 by from Turbo tax sneaks "deluxe products" on you. Turbo tax sneaks "deluxe products" on you and make it difficult to figure out how to remove them without redoing your whole return.
Date published: 2023-03-16
Rated 4 out of 5 by from Caught complicated issues that HR Block missed HR Block has confusing language and missed several important details in my complicated stock transactions and gave me no option to manually fix it. I gave up midway thru and switch to TurboTax and it caught those items and asked me about them and got the details correct. I wish the price were more reasonable though :(
Date published: 2023-03-16
Rated 5 out of 5 by from TurboTax is the bomb! ease of use. Walked through every possible tax break/scenario
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is easy I like that Turbo Tax is easy and maintains my information from previous years so that I have data to refer back to.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbotax Easy to use because of all the different categories included and looked at according to my personal finances and situation. I don't have to fill in my personal info each year and I like the comparison in income etc from the previous year.
Date published: 2023-03-16
Rated 4 out of 5 by from Amazing customer service The people I talked to was super helpful in everything! They don't make you feel dumb for asking questions or not knowing a deduction that's available. Highly recommend for small business owners
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 718
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to understand/excellent assistance The tax consultants I spoke with for assistance/questions (Britt and Nancy) were friendly, knowledgeable and answered all my questions, therefore, giving me peace of mind.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to Use and Had all the Forms I needed This year, our return was a bit more complicated because I received a K-1 from my mother's estate. Turbo Tax had the form and made it easy to understand how to file my return.
Date published: 2023-03-16
Rated 1 out of 5 by from Turbotax is FRUSTRATING Turbotax would not import good Quickbooks data files and would not e-file returns due to a valid Business Activity Code that it didn't like. Customer support continued to refer me to Quickbooks and then Quickbooks would refer me back to Turbotax. This occurred 4 times. I finally gave up and did everything manually. Really, really poor.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is convenient had to contact 5 tax experts before finding Les who was great!
Date published: 2023-03-16
Rated 1 out of 5 by from Turbo tax sneaks "deluxe products" on you. Turbo tax sneaks "deluxe products" on you and make it difficult to figure out how to remove them without redoing your whole return.
Date published: 2023-03-16
Rated 4 out of 5 by from Caught complicated issues that HR Block missed HR Block has confusing language and missed several important details in my complicated stock transactions and gave me no option to manually fix it. I gave up midway thru and switch to TurboTax and it caught those items and asked me about them and got the details correct. I wish the price were more reasonable though :(
Date published: 2023-03-16
Rated 5 out of 5 by from TurboTax is the bomb! ease of use. Walked through every possible tax break/scenario
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax is easy I like that Turbo Tax is easy and maintains my information from previous years so that I have data to refer back to.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbotax Easy to use because of all the different categories included and looked at according to my personal finances and situation. I don't have to fill in my personal info each year and I like the comparison in income etc from the previous year.
Date published: 2023-03-16
Rated 4 out of 5 by from Amazing customer service The people I talked to was super helpful in everything! They don't make you feel dumb for asking questions or not knowing a deduction that's available. Highly recommend for small business owners
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 718