TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Reviews
Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
Sspritebubble from
Great User Experience
There must be some great Product Managers at Turbo Tax, because their user experience is excellent, and the LIVE assistance feature is worth the extra few dollars for any questions that crop up (love having that extra security). You might not need it if you don't run into any questions but definitely add it if you get stuck. At this point I simply opt into it each year!
Date published: 2023-03-22
Rated 5 out of 5 by
KDeetheGD from
Software continues to improve
Continue to get more comfortable with the software and even compared my mother's that was accomplished by an accountant, and we were within 10 dollars including multiple investments and selling her house.
Date published: 2023-03-22
Rated 5 out of 5 by
Neldo from
2022 taxes
user friendly and easy to adjust numbers when needed
Date published: 2023-03-22
Rated 5 out of 5 by
PeachGrease from
Super helpful and fast!
Makes it simple and easy to follow. Relatively painless process for a pretty basic return.
Date published: 2023-03-22
Rated 5 out of 5 by
AngTraxler from
TurboTax is amazing!
It was easy to follow! Made a stressful situation so much easier to deal with!
Date published: 2023-03-22
Rated 5 out of 5 by
NurseProf from
Easy process
Turbo tax really does direct you through a complex process with simple steps. The only recommendation I have is to have all your info together and calculate things like medical expenses, charitable contributions, taxes before you start.
Date published: 2023-03-22
Rated 5 out of 5 by
Bud HMCS from
Awesome Experience and Fast
I always dread doing my taxes but since I have used Turbo Tax I look forward to doing them and getting my refund. This is the 7th year I have used Turbo Tax and I will keep using them.
Date published: 2023-03-22
Rated 3 out of 5 by
MyFeedack from
My feedback
I have used turbo tax for years and generally like it. The usability / navigation could use some work and I don't like the way they try to upsell unnecessary packages and partner software.
Date published: 2023-03-22
Rated 5 out of 5 by
Marsh544 from
Quick and easy
Very straight forward and easy to use and understand
Date published: 2023-03-22
Rated 4 out of 5 by
BRalph from
Problem from Copying Previous-Year Return
I found that I could not complete various Step-by-Step entry screens, when direct entries into Forms-View forms had been carried forward from the previous year. There was no indication what the problem was until I decided to circumvent the Step-by-Step screens and go directly to Forms View - then lo and behold, the blocked entries corresponded to highlighted boxes in Forms View.
All TurboTax® Offerings Reviews - Page 707
Date published: 2023-03-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Sspritebubble from
Great User Experience
There must be some great Product Managers at Turbo Tax, because their user experience is excellent, and the LIVE assistance feature is worth the extra few dollars for any questions that crop up (love having that extra security). You might not need it if you don't run into any questions but definitely add it if you get stuck. At this point I simply opt into it each year!
Date published: 2023-03-22
Rated 5 out of 5 by
KDeetheGD from
Software continues to improve
Continue to get more comfortable with the software and even compared my mother's that was accomplished by an accountant, and we were within 10 dollars including multiple investments and selling her house.
Date published: 2023-03-22
Rated 5 out of 5 by
Neldo from
2022 taxes
user friendly and easy to adjust numbers when needed
Date published: 2023-03-22
Rated 5 out of 5 by
PeachGrease from
Super helpful and fast!
Makes it simple and easy to follow. Relatively painless process for a pretty basic return.
Date published: 2023-03-22
Rated 5 out of 5 by
AngTraxler from
TurboTax is amazing!
It was easy to follow! Made a stressful situation so much easier to deal with!
Date published: 2023-03-22
Rated 5 out of 5 by
NurseProf from
Easy process
Turbo tax really does direct you through a complex process with simple steps. The only recommendation I have is to have all your info together and calculate things like medical expenses, charitable contributions, taxes before you start.
Date published: 2023-03-22
Rated 5 out of 5 by
Bud HMCS from
Awesome Experience and Fast
I always dread doing my taxes but since I have used Turbo Tax I look forward to doing them and getting my refund. This is the 7th year I have used Turbo Tax and I will keep using them.
Date published: 2023-03-22
Rated 3 out of 5 by
MyFeedack from
My feedback
I have used turbo tax for years and generally like it. The usability / navigation could use some work and I don't like the way they try to upsell unnecessary packages and partner software.
Date published: 2023-03-22
Rated 5 out of 5 by
Marsh544 from
Quick and easy
Very straight forward and easy to use and understand
Date published: 2023-03-22
Rated 4 out of 5 by
BRalph from
Problem from Copying Previous-Year Return
I found that I could not complete various Step-by-Step entry screens, when direct entries into Forms-View forms had been carried forward from the previous year. There was no indication what the problem was until I decided to circumvent the Step-by-Step screens and go directly to Forms View - then lo and behold, the blocked entries corresponded to highlighted boxes in Forms View.
All TurboTax® Offerings Reviews - Page 707
Date published: 2023-03-22