TURBOTAX CUSTOMER REVIEWS

TurboTax Live Full Service Reviews

Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.

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Rated 4 out of 5 by from Thorough software Quite helpful and thorough, but it could use more tips to complete difficult / less common situations. The lack of Mac OS support is frustrating.
Date published: 2023-03-13
Rated 1 out of 5 by from Confusing I'm a graduate student who made no income. I thought it would be quick and easy, but really I'm not even sure what they did for me. I paid a lot, and I don't know what for. I hope they create a quicker pathway for students in the future.
Date published: 2023-03-13
Rated 3 out of 5 by from Turbo Tax for Business Needs Work I completed 3 partnership returns. Quickbooks got all three of them wrong. I had to manually go into the forms to correct them. Somehow it could not calculate the % of beginning equity for each partner causing the ending equity to also be wrong. Once I manually corrected it all was good.
Date published: 2023-03-13
Rated 4 out of 5 by from would like a line by line year to year comparison would like import of prior and see a year to year comparison.
Date published: 2023-03-13
Rated 5 out of 5 by from I recommend to others!! I had no problems doing it! I’m just a bit slow on computer.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is so easy to use!! We think the program is so easy to use and very user friendly !!
Date published: 2023-03-13
Rated 3 out of 5 by from Good software but UI/UX improvements are needed. Overall the TurboTax software is helpful but not without bugs. I think the user experience can be improved a bit more. It would be good to analyze issue from a UI/UX perspective for continuous improvements to this software.
Date published: 2023-03-13
Rated 5 out of 5 by from Great customer service TurboTax finally managed to improve their telephone customer service.
Date published: 2023-03-13
Rated 5 out of 5 by from All the Professionals are Professionals I was fortunate enough to call several times and each professional was able to help me with each question.
Date published: 2023-03-13
Rated 5 out of 5 by from easy to use Since 1995 rely on TurboTax accuracy. Current with updates and helpsmto have a final check before filing.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 585
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Thorough software Quite helpful and thorough, but it could use more tips to complete difficult / less common situations. The lack of Mac OS support is frustrating.
Date published: 2023-03-13
Rated 1 out of 5 by from Confusing I'm a graduate student who made no income. I thought it would be quick and easy, but really I'm not even sure what they did for me. I paid a lot, and I don't know what for. I hope they create a quicker pathway for students in the future.
Date published: 2023-03-13
Rated 3 out of 5 by from Turbo Tax for Business Needs Work I completed 3 partnership returns. Quickbooks got all three of them wrong. I had to manually go into the forms to correct them. Somehow it could not calculate the % of beginning equity for each partner causing the ending equity to also be wrong. Once I manually corrected it all was good.
Date published: 2023-03-13
Rated 4 out of 5 by from would like a line by line year to year comparison would like import of prior and see a year to year comparison.
Date published: 2023-03-13
Rated 5 out of 5 by from I recommend to others!! I had no problems doing it! I’m just a bit slow on computer.
Date published: 2023-03-13
Rated 5 out of 5 by from Turbo Tax is so easy to use!! We think the program is so easy to use and very user friendly !!
Date published: 2023-03-13
Rated 3 out of 5 by from Good software but UI/UX improvements are needed. Overall the TurboTax software is helpful but not without bugs. I think the user experience can be improved a bit more. It would be good to analyze issue from a UI/UX perspective for continuous improvements to this software.
Date published: 2023-03-13
Rated 5 out of 5 by from Great customer service TurboTax finally managed to improve their telephone customer service.
Date published: 2023-03-13
Rated 5 out of 5 by from All the Professionals are Professionals I was fortunate enough to call several times and each professional was able to help me with each question.
Date published: 2023-03-13
Rated 5 out of 5 by from easy to use Since 1995 rely on TurboTax accuracy. Current with updates and helpsmto have a final check before filing.
Date published: 2023-03-13
All TurboTax® Offerings Reviews - Page 585