TURBOTAX CUSTOMER REVIEWS
TurboTax Live Full Service Reviews
Read unbiased reviews from real TurboTax Live Full Service customers. Our tax experts will do your taxes and review everything with you before filing so you’ll get every dollar you deserve.
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Rated 5 out of 5 by
dogdayz from
Excellent services
Easy to follow but when there was a section that I didn't understand, I was able to talk with a tax advisor and they were able to help me. They took their time to make sure it was right and that I understood what the form was asking.
Date published: 2023-03-25
Rated 5 out of 5 by
Rudy S010615 from
Easy
Simple easy n helpful...Was able to help get extra credits n more money..Quick n there was help if I needed during filing.Will be using again in years to come ..
Date published: 2023-03-25
Rated 5 out of 5 by
Metguy from
Always easy and helpful
Makes things very easy. I always know that it will be a good experience. I always know it will be a good experience when I use Turbo Tax. However, I did get confused on Estimated Taxes where you said that it isn't very common. Most people I know use it and it made me have to question and investigate to make sure it was asking for what I thought it was asking for. Also, as a writer, I noticed that "can not" was used as opposed to "cannot".
Date published: 2023-03-25
Rated 4 out of 5 by
S2ndjetli from
TurboTax makes it easy but pricey
I love TT as I have been using it for many years however I think the cost is a bit procey even with codes.
Date published: 2023-03-25
Rated 5 out of 5 by
KevinJCu from
I liked using Turbo Tax
Turbo Tax was very user friendly and walked you through the process very well.
Date published: 2023-03-25
Rated 5 out of 5 by
BenCUp from
Good experience
A lot of hard work went into this application. I appreciated it.
Date published: 2023-03-25
Rated 4 out of 5 by
tbbbnbab from
I'm a big TurboTax fan, but this year...
I have been using TurboTax for 20+ years, and I am a big fan! However, this year, we moved to a new state, and the process of determining and entering the allocation of income across those two "Partial Year" states was endlessly frustrating. I almost gave up and resorted to the "paper and pencil" method, but I eventually made it work. Intuit...for the benefit of all your customers who might move in a given year...you need to come up with a better way to guide the user through reporting their Partial Year information for each state, because right now, the process is severely lacking and does not instill confidence that the info was entered correctly.
Date published: 2023-03-25
Rated 5 out of 5 by
GaKay2022 from
Turbo Tax 2022
Easy to use, 3rd year using. very thorough in covering it all.
Date published: 2023-03-25
Rated 1 out of 5 by
taxpayer9853271523987 from
expensive
I just paid $200 to be confused and angry for an hour. Terrible description of information. I should have paid for an actual person to do it for this pricing.
Date published: 2023-03-25
Rated 5 out of 5 by
KTBell91 from
Very Simple and Thorough Process
The experience with Turbo tax provides easy steps and walk throughs for each document.
All TurboTax® Offerings Reviews - Page 451
Date published: 2023-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
dogdayz from
Excellent services
Easy to follow but when there was a section that I didn't understand, I was able to talk with a tax advisor and they were able to help me. They took their time to make sure it was right and that I understood what the form was asking.
Date published: 2023-03-25
Rated 5 out of 5 by
Rudy S010615 from
Easy
Simple easy n helpful...Was able to help get extra credits n more money..Quick n there was help if I needed during filing.Will be using again in years to come ..
Date published: 2023-03-25
Rated 5 out of 5 by
Metguy from
Always easy and helpful
Makes things very easy. I always know that it will be a good experience. I always know it will be a good experience when I use Turbo Tax. However, I did get confused on Estimated Taxes where you said that it isn't very common. Most people I know use it and it made me have to question and investigate to make sure it was asking for what I thought it was asking for. Also, as a writer, I noticed that "can not" was used as opposed to "cannot".
Date published: 2023-03-25
Rated 4 out of 5 by
S2ndjetli from
TurboTax makes it easy but pricey
I love TT as I have been using it for many years however I think the cost is a bit procey even with codes.
Date published: 2023-03-25
Rated 5 out of 5 by
KevinJCu from
I liked using Turbo Tax
Turbo Tax was very user friendly and walked you through the process very well.
Date published: 2023-03-25
Rated 5 out of 5 by
BenCUp from
Good experience
A lot of hard work went into this application. I appreciated it.
Date published: 2023-03-25
Rated 4 out of 5 by
tbbbnbab from
I'm a big TurboTax fan, but this year...
I have been using TurboTax for 20+ years, and I am a big fan! However, this year, we moved to a new state, and the process of determining and entering the allocation of income across those two "Partial Year" states was endlessly frustrating. I almost gave up and resorted to the "paper and pencil" method, but I eventually made it work. Intuit...for the benefit of all your customers who might move in a given year...you need to come up with a better way to guide the user through reporting their Partial Year information for each state, because right now, the process is severely lacking and does not instill confidence that the info was entered correctly.
Date published: 2023-03-25
Rated 5 out of 5 by
GaKay2022 from
Turbo Tax 2022
Easy to use, 3rd year using. very thorough in covering it all.
Date published: 2023-03-25
Rated 1 out of 5 by
taxpayer9853271523987 from
expensive
I just paid $200 to be confused and angry for an hour. Terrible description of information. I should have paid for an actual person to do it for this pricing.
Date published: 2023-03-25
Rated 5 out of 5 by
KTBell91 from
Very Simple and Thorough Process
The experience with Turbo tax provides easy steps and walk throughs for each document.
All TurboTax® Offerings Reviews - Page 451
Date published: 2023-03-25