TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Turbo Tax is awesome Excellent customer service and detailed assistance during every step of filing my Federal and State income tax returns
Date published: 2023-04-13
Rated 5 out of 5 by from AIRRACA WAS AMAZING I thought that I could do my tax return on my own... Turns out I couldn't and I am so thankful that Airraca was available and could help me. She was kind, attentive and professional. I enjoyed our time together over the video chat. Turbo Tax is extremely lucky to have her.
Date published: 2023-04-13
Rated 2 out of 5 by from Too expensive Judy was extremely helpful, but the program is so expensive and keep increasing my costs as I continued
Date published: 2023-04-13
Rated 5 out of 5 by from So Easy and Organized! It was an amazing experience. Recommended for people who never filed taxes before.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax makes it Easy TurboTax walks you through every step and has answers to all questions or concerns.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax as a lot easier than I thought! Shannon, my assistant, was sweet and very understanding. Russel answered my questions and gave me advice on the coming year so I could prepare better. This was a really efficient experience and done quickly too!
Date published: 2023-04-13
Rated 1 out of 5 by from TurboTax Did NOT Automaticly Update! TurboTax Did NOT Automatically Update! and I could NOT file my taxes. I think we are all owed a full refund.
Date published: 2023-04-13
Rated 1 out of 5 by from They upgraded my free file to a aid file I went to file my taxes for free through turbo tax, but they made me upgrade without asking for my permission and charged me over $100 USD to file. I do not make much and that is more than my tax return allows. I strongly do not suggest using this service if they do not offer free filing and automatically upgrade you without asking.
Date published: 2023-04-13
Rated 2 out of 5 by from TurboTax took way too long to use I had a number of questions that live people and chat support couldn't answer. Had to work with more than 8 different people, had my calls dropped twice, forwarded to others numerous times, and had promised return call never returned.
Date published: 2023-04-13
Rated 5 out of 5 by from Very easy to use! Turbo tax is a great tool to guide you through your taxes. The iterative and Q&A format takes a lot of the complexity out of the process. I would highly recommend!
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2904
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome Excellent customer service and detailed assistance during every step of filing my Federal and State income tax returns
Date published: 2023-04-13
Rated 5 out of 5 by from AIRRACA WAS AMAZING I thought that I could do my tax return on my own... Turns out I couldn't and I am so thankful that Airraca was available and could help me. She was kind, attentive and professional. I enjoyed our time together over the video chat. Turbo Tax is extremely lucky to have her.
Date published: 2023-04-13
Rated 2 out of 5 by from Too expensive Judy was extremely helpful, but the program is so expensive and keep increasing my costs as I continued
Date published: 2023-04-13
Rated 5 out of 5 by from So Easy and Organized! It was an amazing experience. Recommended for people who never filed taxes before.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax makes it Easy TurboTax walks you through every step and has answers to all questions or concerns.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax as a lot easier than I thought! Shannon, my assistant, was sweet and very understanding. Russel answered my questions and gave me advice on the coming year so I could prepare better. This was a really efficient experience and done quickly too!
Date published: 2023-04-13
Rated 1 out of 5 by from TurboTax Did NOT Automaticly Update! TurboTax Did NOT Automatically Update! and I could NOT file my taxes. I think we are all owed a full refund.
Date published: 2023-04-13
Rated 1 out of 5 by from They upgraded my free file to a aid file I went to file my taxes for free through turbo tax, but they made me upgrade without asking for my permission and charged me over $100 USD to file. I do not make much and that is more than my tax return allows. I strongly do not suggest using this service if they do not offer free filing and automatically upgrade you without asking.
Date published: 2023-04-13
Rated 2 out of 5 by from TurboTax took way too long to use I had a number of questions that live people and chat support couldn't answer. Had to work with more than 8 different people, had my calls dropped twice, forwarded to others numerous times, and had promised return call never returned.
Date published: 2023-04-13
Rated 5 out of 5 by from Very easy to use! Turbo tax is a great tool to guide you through your taxes. The iterative and Q&A format takes a lot of the complexity out of the process. I would highly recommend!
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2904