TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from So easy It never takes more than two hours to do my taxes.
Date published: 2023-04-14
Rated 1 out of 5 by from More Expensive Every Year $125 is absolutely an absolutely atrocious amount to e-file a simple tax return. I do not feel like the money I spent to use turbotax bought me anything. I've been filing with turbotax for over a decade now and it seems to get more and more costly every year. I will be seeking a new tax prep method before next year, and will be urging other frustrated tax payers to do the same.
Date published: 2023-04-14
Rated 5 out of 5 by from 1095 -A problem solved I think great help with getting rid of old 1095-A that was causing return to not be accepted
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax is awesome, but they need to... TurboTax is awesome, however their website redirections, pop-ups, and number of servers that handle a session make it challenging for browsers to load and navigate pages. Intuit can do better by consolidating the number of apps and servers required to manage a session, additionally pop-ups are often blocked by default from most browsers. There are a handful of configurations that I had to make on my browser to connect to Intuit servers, which I never needed to do for other websites. Call routing from the Intuit's 1-800 number is blocked by my carrier or appears as a robocall.
Date published: 2023-04-14
Rated 5 out of 5 by from turbo was easy to follow I found it easy to follow and make corrections when needed.
Date published: 2023-04-14
Rated 3 out of 5 by from Lead to high price products rather than choice; Initially lead into TT's LIVE products (higher cost), with the suggestion I could start and switch to a different product. NOT the case. I ended up doing taxes twice as the facility in which to switch between DIY or LIVE doesn't exist. Also some of the K1 logic appears lacking.
Date published: 2023-04-14
Rated 4 out of 5 by from couldn't find form 8562 Last year I filed a form 8562 for marketplace health insurance and this year I thought it would show up automatically in my deductions. It did not and I had to go through and search for the form to fill out.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is The way to go I have used Turbo Tax for a number of years. Always was very satisfied. I did have an issue this year, but after talking with an expert on line, it got resolved. I really appreciated the help, and will definitely use Turbo Tax in the future.
Date published: 2023-04-14
Rated 2 out of 5 by from very cumbersome to use why did I have to input my and my wife's drivers license info four different times?
Date published: 2023-04-14
Rated 1 out of 5 by from Sucks I am happy about how easy Turbotax makes doing my taxes, but I am unhappy about how they lobby the goverment to give them permission to do taxes in the first place.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2757
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy It never takes more than two hours to do my taxes.
Date published: 2023-04-14
Rated 1 out of 5 by from More Expensive Every Year $125 is absolutely an absolutely atrocious amount to e-file a simple tax return. I do not feel like the money I spent to use turbotax bought me anything. I've been filing with turbotax for over a decade now and it seems to get more and more costly every year. I will be seeking a new tax prep method before next year, and will be urging other frustrated tax payers to do the same.
Date published: 2023-04-14
Rated 5 out of 5 by from 1095 -A problem solved I think great help with getting rid of old 1095-A that was causing return to not be accepted
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax is awesome, but they need to... TurboTax is awesome, however their website redirections, pop-ups, and number of servers that handle a session make it challenging for browsers to load and navigate pages. Intuit can do better by consolidating the number of apps and servers required to manage a session, additionally pop-ups are often blocked by default from most browsers. There are a handful of configurations that I had to make on my browser to connect to Intuit servers, which I never needed to do for other websites. Call routing from the Intuit's 1-800 number is blocked by my carrier or appears as a robocall.
Date published: 2023-04-14
Rated 5 out of 5 by from turbo was easy to follow I found it easy to follow and make corrections when needed.
Date published: 2023-04-14
Rated 3 out of 5 by from Lead to high price products rather than choice; Initially lead into TT's LIVE products (higher cost), with the suggestion I could start and switch to a different product. NOT the case. I ended up doing taxes twice as the facility in which to switch between DIY or LIVE doesn't exist. Also some of the K1 logic appears lacking.
Date published: 2023-04-14
Rated 4 out of 5 by from couldn't find form 8562 Last year I filed a form 8562 for marketplace health insurance and this year I thought it would show up automatically in my deductions. It did not and I had to go through and search for the form to fill out.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is The way to go I have used Turbo Tax for a number of years. Always was very satisfied. I did have an issue this year, but after talking with an expert on line, it got resolved. I really appreciated the help, and will definitely use Turbo Tax in the future.
Date published: 2023-04-14
Rated 2 out of 5 by from very cumbersome to use why did I have to input my and my wife's drivers license info four different times?
Date published: 2023-04-14
Rated 1 out of 5 by from Sucks I am happy about how easy Turbotax makes doing my taxes, but I am unhappy about how they lobby the goverment to give them permission to do taxes in the first place.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2757