TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Always helpful Engaged with two consultants. Both were really good, personable.
Date published: 2023-04-15
Rated 5 out of 5 by from It was fun this year The race addition with timing how fast you can do the taxes is fun
Date published: 2023-04-15
Rated 1 out of 5 by from TurboTax sucks! $119 to file a tax return is a rip off! This is the last year that I will use TurboTax!
Date published: 2023-04-15
Rated 3 out of 5 by from Disappointed With Unnecessary Fee Increase I have filed with TT for several years. I have always used Deluxe level and been satisfied. The software today forced me to unnecessarily upgrade to Premium and pay a higher service fee. Was impossible to speak with a human to correct this. Extremely disappointed!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax makes it easy The process was very simple, it walks you thru every step
Date published: 2023-04-15
Rated 4 out of 5 by from Yay! Taxes done! It took longer than expected but Turbo tax can upload info so you don't have to search for everything or manually input all data.
Date published: 2023-04-15
Rated 3 out of 5 by from Review errors had to understand At the review point I had an error due to a user click error. But instead of taking to that part of the form to “uncheck”.. it kept asking me for more details.. it took forever to find my check error. Be nice to have an option to to go to the part of the form instead of requesting details I didn’t have. Thanks
Date published: 2023-04-15
Rated 4 out of 5 by from Reliable TurboTax Been using this software for several years now. It constantly changes and evolves to make things easier and more streamlined. Discounts from other websites that claim that I would get $20 never got applied for some reason. TurboTax only allowed $10 off their products which has increased a lot. May be worth exploring other tax prep software and compare returns. Some silly animations during the filing process, which I hope isn't why I'm paying more. Overall, TurboTax got the job done and it didn't feel like it took very long.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax helps me file while saving money Easy, guided filing. Wonderful to have an expert by my side via the Live Chat
Date published: 2023-04-15
Rated 5 out of 5 by from Great IT WAS GREAT USING TURBO TAX ONLINE YOU ALL ARE GREAT
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2757
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always helpful Engaged with two consultants. Both were really good, personable.
Date published: 2023-04-15
Rated 5 out of 5 by from It was fun this year The race addition with timing how fast you can do the taxes is fun
Date published: 2023-04-15
Rated 1 out of 5 by from TurboTax sucks! $119 to file a tax return is a rip off! This is the last year that I will use TurboTax!
Date published: 2023-04-15
Rated 3 out of 5 by from Disappointed With Unnecessary Fee Increase I have filed with TT for several years. I have always used Deluxe level and been satisfied. The software today forced me to unnecessarily upgrade to Premium and pay a higher service fee. Was impossible to speak with a human to correct this. Extremely disappointed!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax makes it easy The process was very simple, it walks you thru every step
Date published: 2023-04-15
Rated 4 out of 5 by from Yay! Taxes done! It took longer than expected but Turbo tax can upload info so you don't have to search for everything or manually input all data.
Date published: 2023-04-15
Rated 3 out of 5 by from Review errors had to understand At the review point I had an error due to a user click error. But instead of taking to that part of the form to “uncheck”.. it kept asking me for more details.. it took forever to find my check error. Be nice to have an option to to go to the part of the form instead of requesting details I didn’t have. Thanks
Date published: 2023-04-15
Rated 4 out of 5 by from Reliable TurboTax Been using this software for several years now. It constantly changes and evolves to make things easier and more streamlined. Discounts from other websites that claim that I would get $20 never got applied for some reason. TurboTax only allowed $10 off their products which has increased a lot. May be worth exploring other tax prep software and compare returns. Some silly animations during the filing process, which I hope isn't why I'm paying more. Overall, TurboTax got the job done and it didn't feel like it took very long.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax helps me file while saving money Easy, guided filing. Wonderful to have an expert by my side via the Live Chat
Date published: 2023-04-15
Rated 5 out of 5 by from Great IT WAS GREAT USING TURBO TAX ONLINE YOU ALL ARE GREAT
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2757