TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from Turbo Tax is awesome! We've gone Live Full Service Premium and we're never going back to filing taxes ourselves!!!
Date published: 2023-04-16
Rated 2 out of 5 by from Too Expensive & not as easy as it once was. Too Expensive & not as easy as it was when I first began using it.
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent Product and Service Since 1990! I'm been doing my tax with TurboTax since 1990 and I love it! Keeping your tax records is a breeze, everything is step by step and the help, FAQ, community forum are all amazing. This year I did my Taxes with TurboTax but held off filling and paid a tax expert to do the same. My wife and I wanted to make sure I wasn't really screwing up my taxes. We were within $20 of each other! It was worth it to get the validation that all my work is on target, thanks to TurboTax.
Date published: 2023-04-16
Rated 2 out of 5 by from Turbo Tax was very helpful turbo tax was helpful in filing my 2022 taxes .thank you
Date published: 2023-04-16
Rated 3 out of 5 by from Turbo tax is going down hill The past few years turbo tax has been increasingly difficult to navigate and understand or feel confident in.
Date published: 2023-04-16
Rated 4 out of 5 by from EASY TO MANEUVER Self-guided and easy to navigate. Any questions you may have has already been answered by utilizing the self-help links available throughout the entire process. If you still need assistance a representative is on standby ready to chat.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome Easy to use, intuitive, quick feedback, would recommend to anyone looking to save money.
Date published: 2023-04-16
Rated 5 out of 5 by from Mikey likes it Very easy to use and helpful, understandable instructions.
Date published: 2023-04-16
Rated 5 out of 5 by from Still the best tax review program I've been using Turbo Tax for 10 years and it has not let me down yet. I have a small business and was able to import my crypto gains/losses very easily as well. Full recommendation for this package!
Date published: 2023-04-16
Rated 3 out of 5 by from data entry is too cutesy with old interfaces I have been using TurboTax for years and it is disappointing to see that they are not making better use of computer-based web interfaces. check box, next screen, click one spot, next screen, see a summary, click again.... inefficient and the design gets in the way of data validation. For example, It takes 7 clicks and 7 pages to enter one field of data for a 1099-INT. Or, while they can import data from some financial institutions, you have to double-check it for errors. The screens for doing that break your data into pages with no sorting capability. In one case I had 163 lines of data to check and the TurboTax default order was completely random (not alphabetized, not date sorted, just chaos). On top of that, their data import had errors whenever the company name had an ampersand (&) in the text, causing truncation.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2208
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is awesome! We've gone Live Full Service Premium and we're never going back to filing taxes ourselves!!!
Date published: 2023-04-16
Rated 2 out of 5 by from Too Expensive & not as easy as it once was. Too Expensive & not as easy as it was when I first began using it.
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent Product and Service Since 1990! I'm been doing my tax with TurboTax since 1990 and I love it! Keeping your tax records is a breeze, everything is step by step and the help, FAQ, community forum are all amazing. This year I did my Taxes with TurboTax but held off filling and paid a tax expert to do the same. My wife and I wanted to make sure I wasn't really screwing up my taxes. We were within $20 of each other! It was worth it to get the validation that all my work is on target, thanks to TurboTax.
Date published: 2023-04-16
Rated 2 out of 5 by from Turbo Tax was very helpful turbo tax was helpful in filing my 2022 taxes .thank you
Date published: 2023-04-16
Rated 3 out of 5 by from Turbo tax is going down hill The past few years turbo tax has been increasingly difficult to navigate and understand or feel confident in.
Date published: 2023-04-16
Rated 4 out of 5 by from EASY TO MANEUVER Self-guided and easy to navigate. Any questions you may have has already been answered by utilizing the self-help links available throughout the entire process. If you still need assistance a representative is on standby ready to chat.
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome Easy to use, intuitive, quick feedback, would recommend to anyone looking to save money.
Date published: 2023-04-16
Rated 5 out of 5 by from Mikey likes it Very easy to use and helpful, understandable instructions.
Date published: 2023-04-16
Rated 5 out of 5 by from Still the best tax review program I've been using Turbo Tax for 10 years and it has not let me down yet. I have a small business and was able to import my crypto gains/losses very easily as well. Full recommendation for this package!
Date published: 2023-04-16
Rated 3 out of 5 by from data entry is too cutesy with old interfaces I have been using TurboTax for years and it is disappointing to see that they are not making better use of computer-based web interfaces. check box, next screen, click one spot, next screen, see a summary, click again.... inefficient and the design gets in the way of data validation. For example, It takes 7 clicks and 7 pages to enter one field of data for a 1099-INT. Or, while they can import data from some financial institutions, you have to double-check it for errors. The screens for doing that break your data into pages with no sorting capability. In one case I had 163 lines of data to check and the TurboTax default order was completely random (not alphabetized, not date sorted, just chaos). On top of that, their data import had errors whenever the company name had an ampersand (&) in the text, causing truncation.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2208