TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Hidden fees For a first-time, independent tax-filer, the process was made super simple. I really value transparency, and so I do wish they didn't hide the costs until the very end when you've already spent time filing. I ended up paying $120 when I thought it was going to be free ...
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent & easy to help in handling taxes Everything was smooth. Wish they still had advice folks supporting the more difficult tax questions.
Date published: 2023-04-16
Rated 3 out of 5 by from Had to do everything twice. Previous Year needed Previous year needed higher level. rather than let you downgrade have to reset everything and redo all the work just to chose the appropriate level. might have bought deluxe if could have just switched, but after doing all the work again chose the free. money lost for stupid decisions. no help from their help system and calling was worthless. nearly switched companies just to not deal with it
Date published: 2023-04-16
Rated 5 out of 5 by from So Easy! The process was simple and fast. I finished my Federal return in about an hour, including digging up all the documents I needed.
Date published: 2023-04-16
Rated 5 out of 5 by from Love Turbo Tax! So easy to use…step by step guides and so easy to find answers when you have questions!
Date published: 2023-04-16
Rated 5 out of 5 by from Tax preperation Delinda was very helpful and made this process easy for me when I have a lot going on.
Date published: 2023-04-16
Rated 5 out of 5 by from Simple and Easy Turbo tax is easy and help you navigate all the tax laws to ensure your refund is accurate
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax is there if you need it. TurboTax was extremely helpful. The discrepancy between a 4 star rating and 5 is because I am paying for them to handle my tax return and they offer- for more money- a "safer" way to file. I don't feel that this should be dependent on a consumers willingness to pay. They should have it as safe as possible for all people using their services.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo is AWESOME! Turbo Tax has been user friendly with an element of fun.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy Process was fluid and easy, no issues with the refund process.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2044
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Hidden fees For a first-time, independent tax-filer, the process was made super simple. I really value transparency, and so I do wish they didn't hide the costs until the very end when you've already spent time filing. I ended up paying $120 when I thought it was going to be free ...
Date published: 2023-04-16
Rated 5 out of 5 by from Excellent & easy to help in handling taxes Everything was smooth. Wish they still had advice folks supporting the more difficult tax questions.
Date published: 2023-04-16
Rated 3 out of 5 by from Had to do everything twice. Previous Year needed Previous year needed higher level. rather than let you downgrade have to reset everything and redo all the work just to chose the appropriate level. might have bought deluxe if could have just switched, but after doing all the work again chose the free. money lost for stupid decisions. no help from their help system and calling was worthless. nearly switched companies just to not deal with it
Date published: 2023-04-16
Rated 5 out of 5 by from So Easy! The process was simple and fast. I finished my Federal return in about an hour, including digging up all the documents I needed.
Date published: 2023-04-16
Rated 5 out of 5 by from Love Turbo Tax! So easy to use…step by step guides and so easy to find answers when you have questions!
Date published: 2023-04-16
Rated 5 out of 5 by from Tax preperation Delinda was very helpful and made this process easy for me when I have a lot going on.
Date published: 2023-04-16
Rated 5 out of 5 by from Simple and Easy Turbo tax is easy and help you navigate all the tax laws to ensure your refund is accurate
Date published: 2023-04-16
Rated 4 out of 5 by from TurboTax is there if you need it. TurboTax was extremely helpful. The discrepancy between a 4 star rating and 5 is because I am paying for them to handle my tax return and they offer- for more money- a "safer" way to file. I don't feel that this should be dependent on a consumers willingness to pay. They should have it as safe as possible for all people using their services.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo is AWESOME! Turbo Tax has been user friendly with an element of fun.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy Process was fluid and easy, no issues with the refund process.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2044