TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Deluxe Reviews
Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
Bowieboy16 from
Hidden fees
For a first-time, independent tax-filer, the process was made super simple. I really value transparency, and so I do wish they didn't hide the costs until the very end when you've already spent time filing. I ended up paying $120 when I thought it was going to be free ...
Date published: 2023-04-16
Rated 5 out of 5 by
TaxfilerBen from
Excellent & easy to help in handling taxes
Everything was smooth. Wish they still had advice folks supporting the more difficult tax questions.
Date published: 2023-04-16
Rated 3 out of 5 by
mm1799 from
Had to do everything twice. Previous Year needed
Previous year needed higher level. rather than let you downgrade have to reset everything and redo all the work just to chose the appropriate level. might have bought deluxe if could have just switched, but after doing all the work again chose the free. money lost for stupid decisions. no help from their help system and calling was worthless. nearly switched companies just to not deal with it
Date published: 2023-04-16
Rated 5 out of 5 by
MMLWvegas from
So Easy!
The process was simple and fast. I finished my Federal return in about an hour, including digging up all the documents I needed.
Date published: 2023-04-16
Rated 5 out of 5 by
TwinHFarm from
Love Turbo Tax!
So easy to use…step by step guides and so easy to find answers when you have questions!
Date published: 2023-04-16
Rated 5 out of 5 by
Marinalj from
Tax preperation
Delinda was very helpful and made this process easy for me when I have a lot going on.
Date published: 2023-04-16
Rated 5 out of 5 by
TeamB187 from
Simple and Easy
Turbo tax is easy and help you navigate all the tax laws to ensure your refund is accurate
Date published: 2023-04-16
Rated 4 out of 5 by
Lees J051403 from
TurboTax is there if you need it.
TurboTax was extremely helpful. The discrepancy between a 4 star rating and 5 is because I am paying for them to handle my tax return and they offer- for more money- a "safer" way to file. I don't feel that this should be dependent on a consumers willingness to pay. They should have it as safe as possible for all people using their services.
Date published: 2023-04-16
Rated 4 out of 5 by
MASBeloved from
Turbo is AWESOME!
Turbo Tax has been user friendly with an element of fun.
Date published: 2023-04-16
Rated 5 out of 5 by
verytallguy from
Easy
Process was fluid and easy, no issues with the refund process.
All TurboTax® Offerings Reviews - Page 2044
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Bowieboy16 from
Hidden fees
For a first-time, independent tax-filer, the process was made super simple. I really value transparency, and so I do wish they didn't hide the costs until the very end when you've already spent time filing. I ended up paying $120 when I thought it was going to be free ...
Date published: 2023-04-16
Rated 5 out of 5 by
TaxfilerBen from
Excellent & easy to help in handling taxes
Everything was smooth. Wish they still had advice folks supporting the more difficult tax questions.
Date published: 2023-04-16
Rated 3 out of 5 by
mm1799 from
Had to do everything twice. Previous Year needed
Previous year needed higher level. rather than let you downgrade have to reset everything and redo all the work just to chose the appropriate level. might have bought deluxe if could have just switched, but after doing all the work again chose the free. money lost for stupid decisions. no help from their help system and calling was worthless. nearly switched companies just to not deal with it
Date published: 2023-04-16
Rated 5 out of 5 by
MMLWvegas from
So Easy!
The process was simple and fast. I finished my Federal return in about an hour, including digging up all the documents I needed.
Date published: 2023-04-16
Rated 5 out of 5 by
TwinHFarm from
Love Turbo Tax!
So easy to use…step by step guides and so easy to find answers when you have questions!
Date published: 2023-04-16
Rated 5 out of 5 by
Marinalj from
Tax preperation
Delinda was very helpful and made this process easy for me when I have a lot going on.
Date published: 2023-04-16
Rated 5 out of 5 by
TeamB187 from
Simple and Easy
Turbo tax is easy and help you navigate all the tax laws to ensure your refund is accurate
Date published: 2023-04-16
Rated 4 out of 5 by
Lees J051403 from
TurboTax is there if you need it.
TurboTax was extremely helpful. The discrepancy between a 4 star rating and 5 is because I am paying for them to handle my tax return and they offer- for more money- a "safer" way to file. I don't feel that this should be dependent on a consumers willingness to pay. They should have it as safe as possible for all people using their services.
Date published: 2023-04-16
Rated 4 out of 5 by
MASBeloved from
Turbo is AWESOME!
Turbo Tax has been user friendly with an element of fun.
Date published: 2023-04-16
Rated 5 out of 5 by
verytallguy from
Easy
Process was fluid and easy, no issues with the refund process.
All TurboTax® Offerings Reviews - Page 2044
Date published: 2023-04-16