TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from TurboTax is awesome. Highly Recommended to all Good and easy to follow. Turbo Tax is the way to get it done pronto.
Date published: 2023-04-18
Rated 4 out of 5 by from Convenient, but not as easy at the ads sound. It took FOREVER! Granted I waited until the last minute, because of health/hospital issues. It still took a long time and was not easy.
Date published: 2023-04-18
Rated 3 out of 5 by from Works, but with issues Likes to go into infinite loops asking same questions over and over again. I gave up completely on the business vehicle mileage deduction because of cryptic, unfixable errors. Fortunately it would have only been a $50 difference, so I just threw in the towel.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Ease To Fill TurboTax The new format is easy to follow, very nice to complete my taxes.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo Tax is more complicated than the Tax Code!!! Liked last year's format better. This format was very difficult to maneuver. Why do I have to submit a form 8949 when it is already part of the package of papers you have produced for me??? And why can't I submit a form for the purchase of an energy efficient door?? I have to, apparently, send in more forms to the IRS, why not a form for a door?? Individual screens did not fill the page; it was annoying scrolling down to find what I needed to click. What is with the check mark in the box??Sometimes you leave it alone, other times you are supposed to click it, but there is no change in the box, so you don't know what to do. Too expensive!! When I first started using TT, it was only $$ for the disc and a second state filing. Now it is almost $100 for the disc, plus $119 if you don't want any help filing, plus $39 for a state filing and$69 for something else. If you put the real price on the sticker, no one would buy it!!! (about $327) . Cut out the cartoons. We are an adult audience. Am very dissatisfied by the program. Will probably go to an accountant next year. And I used to do TCE (Tax Counseling for the Elderly)
Date published: 2023-04-18
Rated 5 out of 5 by from Outstanding Platform Easily file taxes from multiple sources of income.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and convenient as always Always a great experience. The only way I've ever done taxes.
Date published: 2023-04-18
Rated 3 out of 5 by from Ease of using turbo I found that some areas were not user friendly. I felt like I was being rushed to enter my information. What’s with the race mode??!! Didn’t like that at all. The live session with Marcilla was awesome. She really helped me! Tried unsuccessfully to connect with a live expert. Never received a call from them
Date published: 2023-04-18
Rated 5 out of 5 by from Takes you through every step Helps in every way!! Been using it for years and love it.
Date published: 2023-04-18
Rated 5 out of 5 by from Not bad. Easy. First time using turbo tax. I think everything went well. I'll update if I need to
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1216
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome. Highly Recommended to all Good and easy to follow. Turbo Tax is the way to get it done pronto.
Date published: 2023-04-18
Rated 4 out of 5 by from Convenient, but not as easy at the ads sound. It took FOREVER! Granted I waited until the last minute, because of health/hospital issues. It still took a long time and was not easy.
Date published: 2023-04-18
Rated 3 out of 5 by from Works, but with issues Likes to go into infinite loops asking same questions over and over again. I gave up completely on the business vehicle mileage deduction because of cryptic, unfixable errors. Fortunately it would have only been a $50 difference, so I just threw in the towel.
Date published: 2023-04-18
Rated 5 out of 5 by from Great Ease To Fill TurboTax The new format is easy to follow, very nice to complete my taxes.
Date published: 2023-04-18
Rated 1 out of 5 by from Turbo Tax is more complicated than the Tax Code!!! Liked last year's format better. This format was very difficult to maneuver. Why do I have to submit a form 8949 when it is already part of the package of papers you have produced for me??? And why can't I submit a form for the purchase of an energy efficient door?? I have to, apparently, send in more forms to the IRS, why not a form for a door?? Individual screens did not fill the page; it was annoying scrolling down to find what I needed to click. What is with the check mark in the box??Sometimes you leave it alone, other times you are supposed to click it, but there is no change in the box, so you don't know what to do. Too expensive!! When I first started using TT, it was only $$ for the disc and a second state filing. Now it is almost $100 for the disc, plus $119 if you don't want any help filing, plus $39 for a state filing and$69 for something else. If you put the real price on the sticker, no one would buy it!!! (about $327) . Cut out the cartoons. We are an adult audience. Am very dissatisfied by the program. Will probably go to an accountant next year. And I used to do TCE (Tax Counseling for the Elderly)
Date published: 2023-04-18
Rated 5 out of 5 by from Outstanding Platform Easily file taxes from multiple sources of income.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy and convenient as always Always a great experience. The only way I've ever done taxes.
Date published: 2023-04-18
Rated 3 out of 5 by from Ease of using turbo I found that some areas were not user friendly. I felt like I was being rushed to enter my information. What’s with the race mode??!! Didn’t like that at all. The live session with Marcilla was awesome. She really helped me! Tried unsuccessfully to connect with a live expert. Never received a call from them
Date published: 2023-04-18
Rated 5 out of 5 by from Takes you through every step Helps in every way!! Been using it for years and love it.
Date published: 2023-04-18
Rated 5 out of 5 by from Not bad. Easy. First time using turbo tax. I think everything went well. I'll update if I need to
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1216