TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax helps I enjoy the customer service rep. Coral. She helped me file correctly.
Date published: 2021-03-02
Rated 4 out of 5 by from Just what the doctor ordered for taxes. Great software. However I found to efile fed to be difficult. I therefore mailed
Date published: 2021-03-02
Rated 2 out of 5 by from I want last year's package I had a horrible time. Last year's package was much easier to follow. I needed to look at my return and hit print and then couldn't fix my errors.
Date published: 2021-03-02
Rated 5 out of 5 by from Verr very very helpful The tax expert that helped me was a very pleasant woman. She made it very easy to correct the mistakes that I didn’t see prior.
Date published: 2021-03-02
Rated 5 out of 5 by from Very easy and helpful Always have used TurboTax and it has been great!!!
Date published: 2021-03-02
Rated 2 out of 5 by from Too Many Colaborations I've Turbo Tax for 5 years and this year I am truly not pleased. Can't stand that I had to create a different account with a different partner to receive my money. Now they have these underlined fees; I have to pay to e-file, I have to pay for using them, Ridiculous. I used to like turbo tax, but you guys have to much going on now. Paying $150 to file is just as bad as these places charging to get your money back in a week. Next year I will find another tax place that's cheaper cause I don't mind waiting.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax was excellent Marline was excellent and very understanding and quick
Date published: 2021-03-02
Rated 5 out of 5 by from Super easy no stress Super easy, information about any tax topic is available and everything is reviewed. Can't ask for much else for simple filing.
Date published: 2021-03-02
Rated 5 out of 5 by from So Easy! So easy and able to see last year along side and compare.
Date published: 2021-03-02
Rated 4 out of 5 by from taxes tax service ok did not like having to upgrade twice to file
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 985
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax helps I enjoy the customer service rep. Coral. She helped me file correctly.
Date published: 2021-03-02
Rated 4 out of 5 by from Just what the doctor ordered for taxes. Great software. However I found to efile fed to be difficult. I therefore mailed
Date published: 2021-03-02
Rated 2 out of 5 by from I want last year's package I had a horrible time. Last year's package was much easier to follow. I needed to look at my return and hit print and then couldn't fix my errors.
Date published: 2021-03-02
Rated 5 out of 5 by from Verr very very helpful The tax expert that helped me was a very pleasant woman. She made it very easy to correct the mistakes that I didn’t see prior.
Date published: 2021-03-02
Rated 5 out of 5 by from Very easy and helpful Always have used TurboTax and it has been great!!!
Date published: 2021-03-02
Rated 2 out of 5 by from Too Many Colaborations I've Turbo Tax for 5 years and this year I am truly not pleased. Can't stand that I had to create a different account with a different partner to receive my money. Now they have these underlined fees; I have to pay to e-file, I have to pay for using them, Ridiculous. I used to like turbo tax, but you guys have to much going on now. Paying $150 to file is just as bad as these places charging to get your money back in a week. Next year I will find another tax place that's cheaper cause I don't mind waiting.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax was excellent Marline was excellent and very understanding and quick
Date published: 2021-03-02
Rated 5 out of 5 by from Super easy no stress Super easy, information about any tax topic is available and everything is reviewed. Can't ask for much else for simple filing.
Date published: 2021-03-02
Rated 5 out of 5 by from So Easy! So easy and able to see last year along side and compare.
Date published: 2021-03-02
Rated 4 out of 5 by from taxes tax service ok did not like having to upgrade twice to file
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 985