TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from I’m telling everyone how easy this was... Love it Joann was amazing I appreciate her service Andrew patients with me... I will be coming back next year I hope I speak to her again... thank you turbo tax
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax was simple to use paired with Robinhood I thought that it was pretty simple to use and navigate the service. I really liked how easy it was to jump around the different components, without the system having a panic attack. I did come across an issue with the Washington disallowance amount that I had to look up how to solve myself. This did take some time that I had saved by having the ability to import Robinhood transactions.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is great Turbo tax is easy to use and very self-explanatory
Date published: 2021-02-23
Rated 5 out of 5 by from very good good experience for my first time i will remember this
Date published: 2021-02-23
Rated 5 out of 5 by from Love Turbo Tax Turbo tax is secure and easy to use. Turbo tax guides me step by step.
Date published: 2021-02-23
Rated 5 out of 5 by from TT still works great. My only choice for taxes I have used turbotax forever. The online version is very responsive
Date published: 2021-02-23
Rated 5 out of 5 by from yearly guidance in filing taxes step by step guidance to file fed and state tax is appreciated
Date published: 2021-02-23
Rated 5 out of 5 by from Trust Returns I prepare two trust returns annually using TurboTax Business and it is a great time saver. It could be even better if TurboTax would work with major brokerage firms to allow their electronic tax information statements to be downloaded into TurboTax! Also, adding more hash totals to the input screens would help users verify input accuracy.
Date published: 2021-02-23
Rated 5 out of 5 by from As good as my accountant at 10% of the cost Every year, I spent countless hours putting together the tax information for my accountant, who, it appears to me, simply plugged all this information into a program not unlike TurboTax, and then billed me a fairly hefty sum. After 20 years, I decided to just try Turbo Tax, thinking I'd probably still go back to my accountant. But, after going through it, my tax returns appear to be flawless, and not missing any deductions, income, etc. that I'd had on prior returns. And, the cost was literally 10% of my last year's accountant bills. Why wouldn't anyone want to use this?
Date published: 2021-02-23
Rated 5 out of 5 by from AWESOME EXPERIENCE IT WAS EFFICIENT AND EXPLANATORY. I DID NOT GET STUCK AT ANYTHING IT WENT RIGHT THROUGH
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 918
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I’m telling everyone how easy this was... Love it Joann was amazing I appreciate her service Andrew patients with me... I will be coming back next year I hope I speak to her again... thank you turbo tax
Date published: 2021-02-23
Rated 4 out of 5 by from TurboTax was simple to use paired with Robinhood I thought that it was pretty simple to use and navigate the service. I really liked how easy it was to jump around the different components, without the system having a panic attack. I did come across an issue with the Washington disallowance amount that I had to look up how to solve myself. This did take some time that I had saved by having the ability to import Robinhood transactions.
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo tax is great Turbo tax is easy to use and very self-explanatory
Date published: 2021-02-23
Rated 5 out of 5 by from very good good experience for my first time i will remember this
Date published: 2021-02-23
Rated 5 out of 5 by from Love Turbo Tax Turbo tax is secure and easy to use. Turbo tax guides me step by step.
Date published: 2021-02-23
Rated 5 out of 5 by from TT still works great. My only choice for taxes I have used turbotax forever. The online version is very responsive
Date published: 2021-02-23
Rated 5 out of 5 by from yearly guidance in filing taxes step by step guidance to file fed and state tax is appreciated
Date published: 2021-02-23
Rated 5 out of 5 by from Trust Returns I prepare two trust returns annually using TurboTax Business and it is a great time saver. It could be even better if TurboTax would work with major brokerage firms to allow their electronic tax information statements to be downloaded into TurboTax! Also, adding more hash totals to the input screens would help users verify input accuracy.
Date published: 2021-02-23
Rated 5 out of 5 by from As good as my accountant at 10% of the cost Every year, I spent countless hours putting together the tax information for my accountant, who, it appears to me, simply plugged all this information into a program not unlike TurboTax, and then billed me a fairly hefty sum. After 20 years, I decided to just try Turbo Tax, thinking I'd probably still go back to my accountant. But, after going through it, my tax returns appear to be flawless, and not missing any deductions, income, etc. that I'd had on prior returns. And, the cost was literally 10% of my last year's accountant bills. Why wouldn't anyone want to use this?
Date published: 2021-02-23
Rated 5 out of 5 by from AWESOME EXPERIENCE IT WAS EFFICIENT AND EXPLANATORY. I DID NOT GET STUCK AT ANYTHING IT WENT RIGHT THROUGH
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 918