TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Extremely Accurate I was using H&RB for 2020 and it qualified tax exempt income as taxible creating a tax liability of $3600 greater than the actual tax on the AGI. H&RB offered no means to correct it other than deleting that income.Conversely TurboTax had treated my tax exempt income as just that: tax exempt. TurboTax also reduced my actually AGI tax liability by $80.
Date published: 2021-02-26
Rated 3 out of 5 by from Seemed more user friendly in past years Struggled to get through. System seems to ask the same questions in several spots and than double or triples entries!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome-especially the help of a qualified CPA I was having trouble filing and Esther, the CPA helped me and walked me through every step and I was able to file 2 months ahead of 4/15!!! very happy!!! Thank you Esther!!!
Date published: 2021-02-26
Rated 4 out of 5 by from Awesome turbo tax Very speedy also super easy. Help is always available
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is amazing!!!! turbo tax was so easy to use this is my first year doing taxes and i was so nervoue but turbo tax made it so easy!
Date published: 2021-02-26
Rated 4 out of 5 by from turbo tax is the way to go very is to use walks you through it will recommend it to friends and family
Date published: 2021-02-26
Rated 5 out of 5 by from TURBOTAX is great and simple as it could ever be filing taxes is not a pleasant experience but TURBOTAX makes it understandable and help is always just a click away
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax was GREAT! when I needed help with a few things, it was nice that I could talk directly to an agent. Friendly, courteous, professional
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is Easy and Reliable We love using Turbo Tax because it is very user friendly and reliable. The interface is simple and makes it easy for regular people like my wife and myself to be able to conveniently file our taxes with ease.
Date published: 2021-02-26
Rated 4 out of 5 by from Covid safe I would still prefer to use a CPA, but in this Covid life, this is the next best thing.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 900
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Extremely Accurate I was using H&RB for 2020 and it qualified tax exempt income as taxible creating a tax liability of $3600 greater than the actual tax on the AGI. H&RB offered no means to correct it other than deleting that income.Conversely TurboTax had treated my tax exempt income as just that: tax exempt. TurboTax also reduced my actually AGI tax liability by $80.
Date published: 2021-02-26
Rated 3 out of 5 by from Seemed more user friendly in past years Struggled to get through. System seems to ask the same questions in several spots and than double or triples entries!!!
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome-especially the help of a qualified CPA I was having trouble filing and Esther, the CPA helped me and walked me through every step and I was able to file 2 months ahead of 4/15!!! very happy!!! Thank you Esther!!!
Date published: 2021-02-26
Rated 4 out of 5 by from Awesome turbo tax Very speedy also super easy. Help is always available
Date published: 2021-02-26
Rated 5 out of 5 by from turbo tax is amazing!!!! turbo tax was so easy to use this is my first year doing taxes and i was so nervoue but turbo tax made it so easy!
Date published: 2021-02-26
Rated 4 out of 5 by from turbo tax is the way to go very is to use walks you through it will recommend it to friends and family
Date published: 2021-02-26
Rated 5 out of 5 by from TURBOTAX is great and simple as it could ever be filing taxes is not a pleasant experience but TURBOTAX makes it understandable and help is always just a click away
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax was GREAT! when I needed help with a few things, it was nice that I could talk directly to an agent. Friendly, courteous, professional
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is Easy and Reliable We love using Turbo Tax because it is very user friendly and reliable. The interface is simple and makes it easy for regular people like my wife and myself to be able to conveniently file our taxes with ease.
Date published: 2021-02-26
Rated 4 out of 5 by from Covid safe I would still prefer to use a CPA, but in this Covid life, this is the next best thing.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 900