TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Fishman2585 from
Perfect Help!
Live help was great. The agent was easy to work with and walked me through my two issues. Pleasant personality. Great smile!
Date published: 2023-04-18
Rated 5 out of 5 by
JDNunyabiz from
Fast & relatively easy
I keep coming back and have very few issues or questions
Date published: 2023-04-18
Rated 5 out of 5 by
JSBJW from
Great format to guide through the process easily!
While there are several steps I went through, everything is very understandable. When I had questions, the live personnel were very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by
Teresa_27 from
Fast and easy way to file
Easy and fast. System will notify you if there is any mistakes or if you missed important information
Date published: 2023-04-18
Rated 5 out of 5 by
surferintheshade from
good enough
turbo tax is a user friendly website and is a great way of teaching others of how to do their taxes.
Date published: 2023-04-18
Rated 5 out of 5 by
CaliBeachLovinGirl from
Easy
TurboTax explains things easily & makes taxes not as painful as they usually are
Date published: 2023-04-18
Rated 5 out of 5 by
Lakota Wia from
Every year TurboTax makes it easier to file.
A young lady helped me with my online payment fee for state filing and download. Thanks so much to her. I'm sorry I didn't get her name. But the experience was delightful and she was very knowledgeable in resolving my problem.
Date published: 2023-04-18
Rated 1 out of 5 by
Ronise from
Frustrating
I was told to delete my return and I would be able to upload the backup. I had to start all over again.
Date published: 2023-04-18
Rated 1 out of 5 by
IMBROKE1997 from
Sad
TurboTax used to be completely free and then all of a sudden I'm having to pay $200 out of my own refund just for basically doing them myself? It's sad how money hungry the world has become. There a broke college students, like myself, who look forward to getting a return and the fact that I was charged just letting TurboTax take money out of my OWN refund is ridiculous.
Date published: 2023-04-18
Rated 5 out of 5 by
JoyLG from
Very easy to use
This year's program is even easier to use than other years. It guides you every step of the way. I highly recommend it.
All TurboTax® Offerings Reviews - Page 900
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Fishman2585 from
Perfect Help!
Live help was great. The agent was easy to work with and walked me through my two issues. Pleasant personality. Great smile!
Date published: 2023-04-18
Rated 5 out of 5 by
JDNunyabiz from
Fast & relatively easy
I keep coming back and have very few issues or questions
Date published: 2023-04-18
Rated 5 out of 5 by
JSBJW from
Great format to guide through the process easily!
While there are several steps I went through, everything is very understandable. When I had questions, the live personnel were very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by
Teresa_27 from
Fast and easy way to file
Easy and fast. System will notify you if there is any mistakes or if you missed important information
Date published: 2023-04-18
Rated 5 out of 5 by
surferintheshade from
good enough
turbo tax is a user friendly website and is a great way of teaching others of how to do their taxes.
Date published: 2023-04-18
Rated 5 out of 5 by
CaliBeachLovinGirl from
Easy
TurboTax explains things easily & makes taxes not as painful as they usually are
Date published: 2023-04-18
Rated 5 out of 5 by
Lakota Wia from
Every year TurboTax makes it easier to file.
A young lady helped me with my online payment fee for state filing and download. Thanks so much to her. I'm sorry I didn't get her name. But the experience was delightful and she was very knowledgeable in resolving my problem.
Date published: 2023-04-18
Rated 1 out of 5 by
Ronise from
Frustrating
I was told to delete my return and I would be able to upload the backup. I had to start all over again.
Date published: 2023-04-18
Rated 1 out of 5 by
IMBROKE1997 from
Sad
TurboTax used to be completely free and then all of a sudden I'm having to pay $200 out of my own refund just for basically doing them myself? It's sad how money hungry the world has become. There a broke college students, like myself, who look forward to getting a return and the fact that I was charged just letting TurboTax take money out of my OWN refund is ridiculous.
Date published: 2023-04-18
Rated 5 out of 5 by
JoyLG from
Very easy to use
This year's program is even easier to use than other years. It guides you every step of the way. I highly recommend it.
All TurboTax® Offerings Reviews - Page 900
Date published: 2023-04-18