TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Perfect Help! Live help was great. The agent was easy to work with and walked me through my two issues. Pleasant personality. Great smile!
Date published: 2023-04-18
Rated 5 out of 5 by from Fast & relatively easy I keep coming back and have very few issues or questions
Date published: 2023-04-18
Rated 5 out of 5 by from Great format to guide through the process easily! While there are several steps I went through, everything is very understandable. When I had questions, the live personnel were very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and easy way to file Easy and fast. System will notify you if there is any mistakes or if you missed important information
Date published: 2023-04-18
Rated 5 out of 5 by from good enough turbo tax is a user friendly website and is a great way of teaching others of how to do their taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy TurboTax explains things easily & makes taxes not as painful as they usually are
Date published: 2023-04-18
Rated 5 out of 5 by from Every year TurboTax makes it easier to file. A young lady helped me with my online payment fee for state filing and download. Thanks so much to her. I'm sorry I didn't get her name. But the experience was delightful and she was very knowledgeable in resolving my problem.
Date published: 2023-04-18
Rated 1 out of 5 by from Frustrating I was told to delete my return and I would be able to upload the backup. I had to start all over again.
Date published: 2023-04-18
Rated 1 out of 5 by from Sad TurboTax used to be completely free and then all of a sudden I'm having to pay $200 out of my own refund just for basically doing them myself? It's sad how money hungry the world has become. There a broke college students, like myself, who look forward to getting a return and the fact that I was charged just letting TurboTax take money out of my OWN refund is ridiculous.
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use This year's program is even easier to use than other years. It guides you every step of the way. I highly recommend it.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 900
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Perfect Help! Live help was great. The agent was easy to work with and walked me through my two issues. Pleasant personality. Great smile!
Date published: 2023-04-18
Rated 5 out of 5 by from Fast & relatively easy I keep coming back and have very few issues or questions
Date published: 2023-04-18
Rated 5 out of 5 by from Great format to guide through the process easily! While there are several steps I went through, everything is very understandable. When I had questions, the live personnel were very helpful.
Date published: 2023-04-18
Rated 5 out of 5 by from Fast and easy way to file Easy and fast. System will notify you if there is any mistakes or if you missed important information
Date published: 2023-04-18
Rated 5 out of 5 by from good enough turbo tax is a user friendly website and is a great way of teaching others of how to do their taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy TurboTax explains things easily & makes taxes not as painful as they usually are
Date published: 2023-04-18
Rated 5 out of 5 by from Every year TurboTax makes it easier to file. A young lady helped me with my online payment fee for state filing and download. Thanks so much to her. I'm sorry I didn't get her name. But the experience was delightful and she was very knowledgeable in resolving my problem.
Date published: 2023-04-18
Rated 1 out of 5 by from Frustrating I was told to delete my return and I would be able to upload the backup. I had to start all over again.
Date published: 2023-04-18
Rated 1 out of 5 by from Sad TurboTax used to be completely free and then all of a sudden I'm having to pay $200 out of my own refund just for basically doing them myself? It's sad how money hungry the world has become. There a broke college students, like myself, who look forward to getting a return and the fact that I was charged just letting TurboTax take money out of my OWN refund is ridiculous.
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use This year's program is even easier to use than other years. It guides you every step of the way. I highly recommend it.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 900