TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 2 out of 5 by from Turbo Tax was not up to standard this year I tried three times to file my return electronically and was rejected by the IRS each time. I finally had to send it in by mail. The issue was in the deduction for charitable contributions. I followed Turbo Taxes instructions for correcting this each time I electronically filed. I have used this software for years and have never had a problem, After this experience I will look at other software options.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use Easy, fast, convenient. Downloads many data items.
Date published: 2021-03-02
Rated 4 out of 5 by from Very thorough. Ease of use. Had pleasant experience using TurboTax. I just could not find the 'jump to' button, however, all my questions were answered by the online helper. Highly recommend this program. Thank you.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is so good a monkey could use it I showed my boyfriend how easy Turbo Tax is, he used to file by paper. Your help explanations are on point as well.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is so Easy TurboTax is so easy like wow im not kidding if your a first timer like me fileting your texas i recommend TurboTax
Date published: 2021-03-02
Rated 5 out of 5 by from Easy Filing with TurboTax Very simple, steps you through everything so you do not miss out in receiving the refund you deserve.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Nice and easy Helpful to use. CPA was nice and accommodating for
Date published: 2021-03-02
Rated 4 out of 5 by from Statement Of Activities Report it was great! Love the easiness of it, Was a total of 15 minutes.
Date published: 2021-03-02
Rated 4 out of 5 by from Overall, very good I am not good at these things and have never filed by myself before - online was pretty easy and self - explanatory. I called you & requested a call back. However, every time someone called me, we got disconnected and the person never called me back.
Date published: 2021-03-02
Rated 2 out of 5 by from Hidden Fees Every year it gets more expensive to file with Turbotax. It's a great motivation to learn how to file taxes by yourself! Did I need to upgrade to Deluxe? They said I did, but I'm actually not sure. It's $50 per state to file state taxes. I used to pay nothing (I've used this for 10+ years)
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 880
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbo Tax was not up to standard this year I tried three times to file my return electronically and was rejected by the IRS each time. I finally had to send it in by mail. The issue was in the deduction for charitable contributions. I followed Turbo Taxes instructions for correcting this each time I electronically filed. I have used this software for years and have never had a problem, After this experience I will look at other software options.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to use Easy, fast, convenient. Downloads many data items.
Date published: 2021-03-02
Rated 4 out of 5 by from Very thorough. Ease of use. Had pleasant experience using TurboTax. I just could not find the 'jump to' button, however, all my questions were answered by the online helper. Highly recommend this program. Thank you.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is so good a monkey could use it I showed my boyfriend how easy Turbo Tax is, he used to file by paper. Your help explanations are on point as well.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is so Easy TurboTax is so easy like wow im not kidding if your a first timer like me fileting your texas i recommend TurboTax
Date published: 2021-03-02
Rated 5 out of 5 by from Easy Filing with TurboTax Very simple, steps you through everything so you do not miss out in receiving the refund you deserve.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome Nice and easy Helpful to use. CPA was nice and accommodating for
Date published: 2021-03-02
Rated 4 out of 5 by from Statement Of Activities Report it was great! Love the easiness of it, Was a total of 15 minutes.
Date published: 2021-03-02
Rated 4 out of 5 by from Overall, very good I am not good at these things and have never filed by myself before - online was pretty easy and self - explanatory. I called you & requested a call back. However, every time someone called me, we got disconnected and the person never called me back.
Date published: 2021-03-02
Rated 2 out of 5 by from Hidden Fees Every year it gets more expensive to file with Turbotax. It's a great motivation to learn how to file taxes by yourself! Did I need to upgrade to Deluxe? They said I did, but I'm actually not sure. It's $50 per state to file state taxes. I used to pay nothing (I've used this for 10+ years)
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 880