TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 4 out of 5 by from Had complicated return, took awhile it can get confusing when dealing with complicated issues
Date published: 2023-04-18
Rated 5 out of 5 by from Many years using this program! Product performs as expected and easy to follow prompts.
Date published: 2023-04-18
Rated 5 out of 5 by from Super Easy to Use ! I have been using Turbo Tax for the last 3 years and I love it !
Date published: 2023-04-18
Rated 5 out of 5 by from So easy and fast. WOW! Well I didn't talk to anybody Bob but it sure was a great experience I'd have to say that it was as easy as the first time I ........... Never mind it was just great
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is really good - never any problems Self explanatory, just walk through it. Great product
Date published: 2023-04-18
Rated 5 out of 5 by from I completed my return in 1 hour! Turbo Tax syncs amazingly well with my banks and brokerage accounts.
Date published: 2023-04-18
Rated 5 out of 5 by from Even I can understand how to do this. After Years of getting someone else to do my taxes, I decided to give Turbotax a try. No problems. I only had difficulty when I assumed things and had to go back, reread, and enter again.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the Absolute Best! So easy...step-by-step instructions guide you through the whole process. Recommendations along the way were so very helpful.
Date published: 2023-04-18
Rated 4 out of 5 by from good but could be better It took me only an hour and 15 minutes to complete taking standard deduction but this was a second try. When trying to find out how to skip itemizing and go straight to standard deduction your nice help lady somehow closed the program and my browser and my work hadn't been saved. Why not program in an automatic save or place a save prompt or button at every place you go to the next step. The help /question boxes were terrible/ useless.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax miscategorized Mutual Fund transaction Turbo Tax miscategorized a Mutual Fund transaction. A short term sale was miscategorized as a long term sale.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 857
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Had complicated return, took awhile it can get confusing when dealing with complicated issues
Date published: 2023-04-18
Rated 5 out of 5 by from Many years using this program! Product performs as expected and easy to follow prompts.
Date published: 2023-04-18
Rated 5 out of 5 by from Super Easy to Use ! I have been using Turbo Tax for the last 3 years and I love it !
Date published: 2023-04-18
Rated 5 out of 5 by from So easy and fast. WOW! Well I didn't talk to anybody Bob but it sure was a great experience I'd have to say that it was as easy as the first time I ........... Never mind it was just great
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is really good - never any problems Self explanatory, just walk through it. Great product
Date published: 2023-04-18
Rated 5 out of 5 by from I completed my return in 1 hour! Turbo Tax syncs amazingly well with my banks and brokerage accounts.
Date published: 2023-04-18
Rated 5 out of 5 by from Even I can understand how to do this. After Years of getting someone else to do my taxes, I decided to give Turbotax a try. No problems. I only had difficulty when I assumed things and had to go back, reread, and enter again.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is the Absolute Best! So easy...step-by-step instructions guide you through the whole process. Recommendations along the way were so very helpful.
Date published: 2023-04-18
Rated 4 out of 5 by from good but could be better It took me only an hour and 15 minutes to complete taking standard deduction but this was a second try. When trying to find out how to skip itemizing and go straight to standard deduction your nice help lady somehow closed the program and my browser and my work hadn't been saved. Why not program in an automatic save or place a save prompt or button at every place you go to the next step. The help /question boxes were terrible/ useless.
Date published: 2023-04-18
Rated 4 out of 5 by from Turbo Tax miscategorized Mutual Fund transaction Turbo Tax miscategorized a Mutual Fund transaction. A short term sale was miscategorized as a long term sale.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 857