TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Marsbar1964 from
Always the best tax experience possible
This is my eighth year. I started using Turbo after tax preparers made multiple mistakes and nearly got me in deep with the IRS. Turbo is easy to use and I would never use someone on the outside again.
Date published: 2021-02-26
Rated 5 out of 5 by
Meshkowitz from
Awesome and easy
I have used Turbotax now for the last 6 years! So easy as it steps you through the entire process! No mailing forms or using a pencil. I love TT
Date published: 2021-02-26
Rated 5 out of 5 by
Carl0852 from
Easy and Quick
Use every year. Easy and quick to follow. Just fill in the blanks.
Date published: 2021-02-26
Rated 5 out of 5 by
LLR2 from
Excellent experience
Turbotax is relevantly easy to use which makes it easy to return each year. The offer of no cost for certain taxpayers is awesome. Each year they offer a little something extra to keep you returning e.g. personal data upload included.
Date published: 2021-02-26
Rated 5 out of 5 by
hairyfly from
first time user GREAT SITE
had issues with taxes on first try, turbo tax helped solve my these and file my taxes
Date published: 2021-02-26
Rated 5 out of 5 by
texashaag from
Easy
Real easy to fill in the blanks. Turnkey performance.
Date published: 2021-02-26
Rated 4 out of 5 by
Bob24now from
Easy and Convenient
Always find it so easy to file my returns online but there was just one point I disliked as to why I gave only a four star rating and that is the $40.00 fee charged for taking the turbo tax paid service along with fee not disclosed prior to checkout for fee out of my refund.
Date published: 2021-02-26
Rated 5 out of 5 by
Alkatrazz from
Very easy
Very Easy. Easy user interface. Intuitive platform,
Date published: 2021-02-26
Rated 4 out of 5 by
Willy1953 from
Confusion in the Roth IRA and IRA Section
In the 1099-R section after reporting a Roth withdrawal, it asks you about your "net contributions prior to 2020 that remain in _____'s Roth IRA". Remain when? Now, In 2021? In 2020? I figured it out but only by going to Google. Also, after separately reporting a regular IRA conversion to Roth of $39k for 2020, somehow the tool shows that I withdrew $39k in 2019! And when I went back to download my 2019 return, it showed a revised tax return for 2019 that seems to add in the 2020 conversion as taxable income. I never revised my 2019 taxes.
Date published: 2021-02-26
Rated 5 out of 5 by
Athiele from
Very easy, and has great links to explain items.
I have used turbo tax in the past and find it easy to do my taxes.
All TurboTax® Offerings Reviews - Page 847
Date published: 2021-02-26
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Marsbar1964 from
Always the best tax experience possible
This is my eighth year. I started using Turbo after tax preparers made multiple mistakes and nearly got me in deep with the IRS. Turbo is easy to use and I would never use someone on the outside again.
Date published: 2021-02-26
Rated 5 out of 5 by
Meshkowitz from
Awesome and easy
I have used Turbotax now for the last 6 years! So easy as it steps you through the entire process! No mailing forms or using a pencil. I love TT
Date published: 2021-02-26
Rated 5 out of 5 by
Carl0852 from
Easy and Quick
Use every year. Easy and quick to follow. Just fill in the blanks.
Date published: 2021-02-26
Rated 5 out of 5 by
LLR2 from
Excellent experience
Turbotax is relevantly easy to use which makes it easy to return each year. The offer of no cost for certain taxpayers is awesome. Each year they offer a little something extra to keep you returning e.g. personal data upload included.
Date published: 2021-02-26
Rated 5 out of 5 by
hairyfly from
first time user GREAT SITE
had issues with taxes on first try, turbo tax helped solve my these and file my taxes
Date published: 2021-02-26
Rated 5 out of 5 by
texashaag from
Easy
Real easy to fill in the blanks. Turnkey performance.
Date published: 2021-02-26
Rated 4 out of 5 by
Bob24now from
Easy and Convenient
Always find it so easy to file my returns online but there was just one point I disliked as to why I gave only a four star rating and that is the $40.00 fee charged for taking the turbo tax paid service along with fee not disclosed prior to checkout for fee out of my refund.
Date published: 2021-02-26
Rated 5 out of 5 by
Alkatrazz from
Very easy
Very Easy. Easy user interface. Intuitive platform,
Date published: 2021-02-26
Rated 4 out of 5 by
Willy1953 from
Confusion in the Roth IRA and IRA Section
In the 1099-R section after reporting a Roth withdrawal, it asks you about your "net contributions prior to 2020 that remain in _____'s Roth IRA". Remain when? Now, In 2021? In 2020? I figured it out but only by going to Google. Also, after separately reporting a regular IRA conversion to Roth of $39k for 2020, somehow the tool shows that I withdrew $39k in 2019! And when I went back to download my 2019 return, it showed a revised tax return for 2019 that seems to add in the 2020 conversion as taxable income. I never revised my 2019 taxes.
Date published: 2021-02-26
Rated 5 out of 5 by
Athiele from
Very easy, and has great links to explain items.
I have used turbo tax in the past and find it easy to do my taxes.
All TurboTax® Offerings Reviews - Page 847
Date published: 2021-02-26