TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Always the best tax experience possible This is my eighth year. I started using Turbo after tax preparers made multiple mistakes and nearly got me in deep with the IRS. Turbo is easy to use and I would never use someone on the outside again.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome and easy I have used Turbotax now for the last 6 years! So easy as it steps you through the entire process! No mailing forms or using a pencil. I love TT
Date published: 2021-02-26
Rated 5 out of 5 by from Easy and Quick Use every year. Easy and quick to follow. Just fill in the blanks.
Date published: 2021-02-26
Rated 5 out of 5 by from Excellent experience Turbotax is relevantly easy to use which makes it easy to return each year. The offer of no cost for certain taxpayers is awesome. Each year they offer a little something extra to keep you returning e.g. personal data upload included.
Date published: 2021-02-26
Rated 5 out of 5 by from first time user GREAT SITE had issues with taxes on first try, turbo tax helped solve my these and file my taxes
Date published: 2021-02-26
Rated 5 out of 5 by from Easy Real easy to fill in the blanks. Turnkey performance.
Date published: 2021-02-26
Rated 4 out of 5 by from Easy and Convenient Always find it so easy to file my returns online but there was just one point I disliked as to why I gave only a four star rating and that is the $40.00 fee charged for taking the turbo tax paid service along with fee not disclosed prior to checkout for fee out of my refund.
Date published: 2021-02-26
Rated 5 out of 5 by from Very easy Very Easy. Easy user interface. Intuitive platform,
Date published: 2021-02-26
Rated 4 out of 5 by from Confusion in the Roth IRA and IRA Section In the 1099-R section after reporting a Roth withdrawal, it asks you about your "net contributions prior to 2020 that remain in _____'s Roth IRA". Remain when? Now, In 2021? In 2020? I figured it out but only by going to Google. Also, after separately reporting a regular IRA conversion to Roth of $39k for 2020, somehow the tool shows that I withdrew $39k in 2019! And when I went back to download my 2019 return, it showed a revised tax return for 2019 that seems to add in the 2020 conversion as taxable income. I never revised my 2019 taxes.
Date published: 2021-02-26
Rated 5 out of 5 by from Very easy, and has great links to explain items. I have used turbo tax in the past and find it easy to do my taxes.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 847
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Always the best tax experience possible This is my eighth year. I started using Turbo after tax preparers made multiple mistakes and nearly got me in deep with the IRS. Turbo is easy to use and I would never use someone on the outside again.
Date published: 2021-02-26
Rated 5 out of 5 by from Awesome and easy I have used Turbotax now for the last 6 years! So easy as it steps you through the entire process! No mailing forms or using a pencil. I love TT
Date published: 2021-02-26
Rated 5 out of 5 by from Easy and Quick Use every year. Easy and quick to follow. Just fill in the blanks.
Date published: 2021-02-26
Rated 5 out of 5 by from Excellent experience Turbotax is relevantly easy to use which makes it easy to return each year. The offer of no cost for certain taxpayers is awesome. Each year they offer a little something extra to keep you returning e.g. personal data upload included.
Date published: 2021-02-26
Rated 5 out of 5 by from first time user GREAT SITE had issues with taxes on first try, turbo tax helped solve my these and file my taxes
Date published: 2021-02-26
Rated 5 out of 5 by from Easy Real easy to fill in the blanks. Turnkey performance.
Date published: 2021-02-26
Rated 4 out of 5 by from Easy and Convenient Always find it so easy to file my returns online but there was just one point I disliked as to why I gave only a four star rating and that is the $40.00 fee charged for taking the turbo tax paid service along with fee not disclosed prior to checkout for fee out of my refund.
Date published: 2021-02-26
Rated 5 out of 5 by from Very easy Very Easy. Easy user interface. Intuitive platform,
Date published: 2021-02-26
Rated 4 out of 5 by from Confusion in the Roth IRA and IRA Section In the 1099-R section after reporting a Roth withdrawal, it asks you about your "net contributions prior to 2020 that remain in _____'s Roth IRA". Remain when? Now, In 2021? In 2020? I figured it out but only by going to Google. Also, after separately reporting a regular IRA conversion to Roth of $39k for 2020, somehow the tool shows that I withdrew $39k in 2019! And when I went back to download my 2019 return, it showed a revised tax return for 2019 that seems to add in the 2020 conversion as taxable income. I never revised my 2019 taxes.
Date published: 2021-02-26
Rated 5 out of 5 by from Very easy, and has great links to explain items. I have used turbo tax in the past and find it easy to do my taxes.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 847