TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by 2763 from Grateful Thank you for this software. 2763 2763 2763 2763 240
Date published: 2023-04-19
Rated 3 out of 5 by mzwho from Turbo Tax Help I'll use it again if there isn't all of these hoops to jump through. Too many post-tax questions. I'm done! I owe the guvment a grip!
Date published: 2023-04-19
Rated 2 out of 5 by Truely disappointed from Turbotax is been more confusing than ever! It takes you all over the place, and you can't get back.this years return has been the most confusing ever. It calls for the same information at more than one location, in different categories. I have no confidence whatsoever that my returns produced the most refunds or that they are even correct!
Date published: 2023-04-19
Rated 4 out of 5 by Prof Mike from Very helpful Did my taxes in less than a day with Turbo Tax's help. Some of my situations were not quite the standard options the software expects, but I found a place for everything I needed.
Date published: 2023-04-19
Rated 5 out of 5 by Savvy and John from Turbo tax is awesome! Good good good good good good good good good maybe
Date published: 2023-04-19
Rated 2 out of 5 by Tylerv79 from Buggy It kept saying I needed to fix something to e-file for my state, I fixed it but it still kept saying the same thing needed to be fixed, after confirming it had been fixed over and over and trying to file over and over it randomly worked. For the price it shouldn't have these problems and should be much easier.
Date published: 2023-04-19
Rated 5 out of 5 by Sonny High from Time Saver Great for busy individuals and last minute filers who need a very efficient and easy to use road map for filing taxes.
Date published: 2023-04-19
Rated 1 out of 5 by FedUpWtihHiddenExtraFees from GOING TO CHARGE EXTRA Stop saying "free State" when we have to pay. It isn't free.
Date published: 2023-04-19
Rated 1 out of 5 by seriouslyvviHateYou from every year it is getting worse may not use this again next year. after 15 years, i dont think i can do it again.
Date published: 2023-04-19
Rated 1 out of 5 by E724 from last year i will use them It's far too over priced to explain nothing to me that will actually benefit me. I used to enjoy this program and thought it reasonable but why pay them so much when i could pay slightly more and have an actual tax accountant try and help find me deductions for my taxes. Dont waste your time.
All TurboTax® Offerings Reviews - Page 836
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by 2763 from Grateful Thank you for this software. 2763 2763 2763 2763 240
Date published: 2023-04-19
Rated 3 out of 5 by mzwho from Turbo Tax Help I'll use it again if there isn't all of these hoops to jump through. Too many post-tax questions. I'm done! I owe the guvment a grip!
Date published: 2023-04-19
Rated 2 out of 5 by Truely disappointed from Turbotax is been more confusing than ever! It takes you all over the place, and you can't get back.this years return has been the most confusing ever. It calls for the same information at more than one location, in different categories. I have no confidence whatsoever that my returns produced the most refunds or that they are even correct!
Date published: 2023-04-19
Rated 4 out of 5 by Prof Mike from Very helpful Did my taxes in less than a day with Turbo Tax's help. Some of my situations were not quite the standard options the software expects, but I found a place for everything I needed.
Date published: 2023-04-19
Rated 5 out of 5 by Savvy and John from Turbo tax is awesome! Good good good good good good good good good maybe
Date published: 2023-04-19
Rated 2 out of 5 by Tylerv79 from Buggy It kept saying I needed to fix something to e-file for my state, I fixed it but it still kept saying the same thing needed to be fixed, after confirming it had been fixed over and over and trying to file over and over it randomly worked. For the price it shouldn't have these problems and should be much easier.
Date published: 2023-04-19
Rated 5 out of 5 by Sonny High from Time Saver Great for busy individuals and last minute filers who need a very efficient and easy to use road map for filing taxes.
Date published: 2023-04-19
Rated 1 out of 5 by FedUpWtihHiddenExtraFees from GOING TO CHARGE EXTRA Stop saying "free State" when we have to pay. It isn't free.
Date published: 2023-04-19
Rated 1 out of 5 by seriouslyvviHateYou from every year it is getting worse may not use this again next year. after 15 years, i dont think i can do it again.
Date published: 2023-04-19
Rated 1 out of 5 by E724 from last year i will use them It's far too over priced to explain nothing to me that will actually benefit me. I used to enjoy this program and thought it reasonable but why pay them so much when i could pay slightly more and have an actual tax accountant try and help find me deductions for my taxes. Dont waste your time.
All TurboTax® Offerings Reviews - Page 836
Date published: 2023-04-19