TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 2 out of 5 by from TURBO TAX NOW SUCKS! Have been using TT for over a decade, and now it is harder to use. It is not possible to make manual changes as easily as before. Also, it does not allow to switch the taxpayer and the spouse, which is a problem when filing in multiple states, in which only one has income. Anyway, I will not be buying this next year. Forget it.
Date published: 2023-04-18
Rated 5 out of 5 by from So thorough! Excellent, thorough service. Complete confidence in filing with TurboTax!
Date published: 2023-04-18
Rated 5 out of 5 by from the only way to go is turbo tax Easy to follow instructions always gets me best results
Date published: 2023-04-18
Rated 5 out of 5 by from Thank you, Turbo Tax Turbo Tax makes filing our taxes as easy as taxes can be. TT asks the right questions and keeps the information in an easy-to-understand order.
Date published: 2023-04-18
Rated 5 out of 5 by from East to use! This was the easiest, least expensive way to do taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from SO FREAKING EASY I dreaded up to the final day to get my taxes done, especially since it was my "busiest year" when it comes to jobs and side hustles. However, TurboTax really made it easy. I'm not sure why I was dreading it, but I totally won't in future.
Date published: 2023-04-18
Rated 5 out of 5 by from What a big help to file taxes I had a complicated tax year with a large inheritance which had state tax withheld in a different state than I live in. TurboTax stepped me through the process easily.
Date published: 2023-04-18
Rated 5 out of 5 by from Very impressed with the clarity and ease in filing Very impressed with the new level of clarity and ease by which Turbo Tax Premium afforded me in preparing my personal and business return. Although I ended up owing tax, your software made it simple, smooth and easy in its new format.
Date published: 2023-04-18
Rated 4 out of 5 by from So much easier I was using another software for taxes for years but Webull was not an option on it I realized when I started stock trading. Turbo Tax had that option So I tried it out. I was happy to see that it was even easier due to being able to simply take pictures or download a file to extract the information. Turbo is a bit pricier but you get better tech for it. The only issue I've had was that I have to manually change stock purchase dates to "various" when it's various in my file. It's not that big of a deal, just a bit cumbersome when you got 100+ trades :) As a whole, we are satisfied!
Date published: 2023-04-18
Rated 1 out of 5 by from Expensive Hidden charges. Find out at the end the $59is really $217
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 822
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TURBO TAX NOW SUCKS! Have been using TT for over a decade, and now it is harder to use. It is not possible to make manual changes as easily as before. Also, it does not allow to switch the taxpayer and the spouse, which is a problem when filing in multiple states, in which only one has income. Anyway, I will not be buying this next year. Forget it.
Date published: 2023-04-18
Rated 5 out of 5 by from So thorough! Excellent, thorough service. Complete confidence in filing with TurboTax!
Date published: 2023-04-18
Rated 5 out of 5 by from the only way to go is turbo tax Easy to follow instructions always gets me best results
Date published: 2023-04-18
Rated 5 out of 5 by from Thank you, Turbo Tax Turbo Tax makes filing our taxes as easy as taxes can be. TT asks the right questions and keeps the information in an easy-to-understand order.
Date published: 2023-04-18
Rated 5 out of 5 by from East to use! This was the easiest, least expensive way to do taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from SO FREAKING EASY I dreaded up to the final day to get my taxes done, especially since it was my "busiest year" when it comes to jobs and side hustles. However, TurboTax really made it easy. I'm not sure why I was dreading it, but I totally won't in future.
Date published: 2023-04-18
Rated 5 out of 5 by from What a big help to file taxes I had a complicated tax year with a large inheritance which had state tax withheld in a different state than I live in. TurboTax stepped me through the process easily.
Date published: 2023-04-18
Rated 5 out of 5 by from Very impressed with the clarity and ease in filing Very impressed with the new level of clarity and ease by which Turbo Tax Premium afforded me in preparing my personal and business return. Although I ended up owing tax, your software made it simple, smooth and easy in its new format.
Date published: 2023-04-18
Rated 4 out of 5 by from So much easier I was using another software for taxes for years but Webull was not an option on it I realized when I started stock trading. Turbo Tax had that option So I tried it out. I was happy to see that it was even easier due to being able to simply take pictures or download a file to extract the information. Turbo is a bit pricier but you get better tech for it. The only issue I've had was that I have to manually change stock purchase dates to "various" when it's various in my file. It's not that big of a deal, just a bit cumbersome when you got 100+ trades :) As a whole, we are satisfied!
Date published: 2023-04-18
Rated 1 out of 5 by from Expensive Hidden charges. Find out at the end the $59is really $217
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 822