TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Easy to use Quick and easy program - was abe ot add items as they were received
Date published: 2021-02-22
Rated 5 out of 5 by from Made it easy to complete This was such an easy process and there is help live if you need it.
Date published: 2021-02-22
Rated 4 out of 5 by from I love TurboTax Year after year, TurboTax just makes filing taxes easier!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax does the job. Turbo Tax is easy to use. I had a TurboTax expert review my return this year. The date/time was easy and convenient to schedule. The reviewer call right on time & was knowledgeable & quick to answer all of my questions.
Date published: 2021-02-22
Rated 3 out of 5 by from I trust TurboTax! The fees added up quickly but it is easy to follow and efficient with deductions.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Five Star program I've been using the program for years and will continue.
Date published: 2021-02-22
Rated 3 out of 5 by from No tracking for previous years returns TurboTax does not refer to prior year returns for information such as assets and depreciation information, prior year income and expense for comparison purposes, and basic information that needs to be input every year.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is fantastic Easy to use. Asked for an expert to check a few things just to make sure and spoke with Brenda and she was awesome. She not only helped check my return she also helped to make sure everything was correct. She was very knowledgeable and pleasant. Great job
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome The process was very quick and easy. It's self-explanatory. All you do is take the W2 and put in numbers in the boxes it wants. It guides you every step of the way, and if you don't understand something you click the question mark next to the box and it clarifies everything for you so that you understand. I honestly don't see why people pay these tax companies when you can do it yourself and save yourself some valuable time and money.
Date published: 2021-02-22
Rated 5 out of 5 by from Loved the Live Help! The live professionals really saved me a lot of time and stress. Walked me step by step through the part I was having trouble with.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 822
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use Quick and easy program - was abe ot add items as they were received
Date published: 2021-02-22
Rated 5 out of 5 by from Made it easy to complete This was such an easy process and there is help live if you need it.
Date published: 2021-02-22
Rated 4 out of 5 by from I love TurboTax Year after year, TurboTax just makes filing taxes easier!
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax does the job. Turbo Tax is easy to use. I had a TurboTax expert review my return this year. The date/time was easy and convenient to schedule. The reviewer call right on time & was knowledgeable & quick to answer all of my questions.
Date published: 2021-02-22
Rated 3 out of 5 by from I trust TurboTax! The fees added up quickly but it is easy to follow and efficient with deductions.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is Five Star program I've been using the program for years and will continue.
Date published: 2021-02-22
Rated 3 out of 5 by from No tracking for previous years returns TurboTax does not refer to prior year returns for information such as assets and depreciation information, prior year income and expense for comparison purposes, and basic information that needs to be input every year.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is fantastic Easy to use. Asked for an expert to check a few things just to make sure and spoke with Brenda and she was awesome. She not only helped check my return she also helped to make sure everything was correct. She was very knowledgeable and pleasant. Great job
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome The process was very quick and easy. It's self-explanatory. All you do is take the W2 and put in numbers in the boxes it wants. It guides you every step of the way, and if you don't understand something you click the question mark next to the box and it clarifies everything for you so that you understand. I honestly don't see why people pay these tax companies when you can do it yourself and save yourself some valuable time and money.
Date published: 2021-02-22
Rated 5 out of 5 by from Loved the Live Help! The live professionals really saved me a lot of time and stress. Walked me step by step through the part I was having trouble with.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 822