TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax Return for 2022 filed on 2023-9-5 Very good experience with TurboTax preparer - thanks for putting up with my disability.
Date published: 2023-09-05
Rated 5 out of 5 by from LOVE TURBO TAX THEY DONT FREAK YOU OUT WHICH IS AWESOME! OTHER COMPANIES MAKE YOU FEEL BAD FOR BEING A HUMAN!
Date published: 2023-09-05
Rated 3 out of 5 by from Turbo Tax Needed more communication. Had to submit additional information never asked for in the past.
Date published: 2023-09-05
Rated 5 out of 5 by from 2022 Tax return It was very fast and easy to complete. I have no formal training on preparing tax returns. All I did was follow the steps and when I was unsure, the help section clearned up anything that was confusing me.
Date published: 2023-09-05
Rated 5 out of 5 by from Great job! easy to use and friendly and patient tax preparers
Date published: 2023-09-05
Rated 5 out of 5 by from Easy like every year Everything went smoothly. No complaints. Will use it again.
Date published: 2023-09-05
Rated 4 out of 5 by from Inadequate assist with refund request I like the convenience of TurboTax. However, I needed assistance with a problem on the end of my filing and did not need an accountant but someone to help me reverse a mistake I could not get anyone to assist me or a screen to let me seek other help than from an accountant who could not help me with an incorrect charge.
Date published: 2023-09-05
Rated 5 out of 5 by from Full Service with Loren Loren was incredibly helpful and made the experience smooth and easy. She was engaging and answered any questions I had. Really glad I got paired with her!
Date published: 2023-09-05
Rated 5 out of 5 by from Quick The most easiest process I’ve ever experienced! I will definitely use them again!
Date published: 2023-09-05
Rated 5 out of 5 by from Easy experience Marc was great and patient very helpful and easy to work with
Date published: 2023-09-05
All TurboTax® Offerings Reviews - Page 82
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Return for 2022 filed on 2023-9-5 Very good experience with TurboTax preparer - thanks for putting up with my disability.
Date published: 2023-09-05
Rated 5 out of 5 by from LOVE TURBO TAX THEY DONT FREAK YOU OUT WHICH IS AWESOME! OTHER COMPANIES MAKE YOU FEEL BAD FOR BEING A HUMAN!
Date published: 2023-09-05
Rated 3 out of 5 by from Turbo Tax Needed more communication. Had to submit additional information never asked for in the past.
Date published: 2023-09-05
Rated 5 out of 5 by from 2022 Tax return It was very fast and easy to complete. I have no formal training on preparing tax returns. All I did was follow the steps and when I was unsure, the help section clearned up anything that was confusing me.
Date published: 2023-09-05
Rated 5 out of 5 by from Great job! easy to use and friendly and patient tax preparers
Date published: 2023-09-05
Rated 5 out of 5 by from Easy like every year Everything went smoothly. No complaints. Will use it again.
Date published: 2023-09-05
Rated 4 out of 5 by from Inadequate assist with refund request I like the convenience of TurboTax. However, I needed assistance with a problem on the end of my filing and did not need an accountant but someone to help me reverse a mistake I could not get anyone to assist me or a screen to let me seek other help than from an accountant who could not help me with an incorrect charge.
Date published: 2023-09-05
Rated 5 out of 5 by from Full Service with Loren Loren was incredibly helpful and made the experience smooth and easy. She was engaging and answered any questions I had. Really glad I got paired with her!
Date published: 2023-09-05
Rated 5 out of 5 by from Quick The most easiest process I’ve ever experienced! I will definitely use them again!
Date published: 2023-09-05
Rated 5 out of 5 by from Easy experience Marc was great and patient very helpful and easy to work with
Date published: 2023-09-05
All TurboTax® Offerings Reviews - Page 82