TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from love this this was very easy to use. this was the first time i used turbo tax.
Date published: 2021-03-03
Rated 4 out of 5 by from good for the price good using for years will recommend if asked by anyone.
Date published: 2021-03-03
Rated 5 out of 5 by from Terrific on line assistance Used both the chat room and live phone for help. Both were terrific
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is excellent I really like the product. I had trouble writing over my previous year's TurboTax return because the process seems to be much more hidden that it should be. I had to get a LIVE Person from TurboTax to help me through that and he had some trouble also.
Date published: 2021-03-03
Rated 1 out of 5 by from Might as well add a fee when you end up paying one I have filed with Turbo tax for quite a few year now & I remember when it was TOTALLY FREE.. especially when i work so hard all year long to not even see A QUARTER OF TAXES BACK.... ITS SAD.... what i paid in fees to file this year has just gotten worse... Roughly $130 you made off of me to file my own taxes... i can understand a minimum fee but come on now... keeps this way i wont file here next year.. could do it for less at H&R block..... Also plan to go to college this fall... very hard when i went to part time for this and you get NO incentive or enough cash to try to save especially after dealing with covid and daily life changing consistently... Gas prices are becoming outrageous.I hope this changes before next tax season or i wont file here again...
Date published: 2021-03-03
Rated 5 out of 5 by from Excellent platform to file tax ! Always have wonderful experience while filing tax every year using Turbo tax
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo tax is helpful I've used it for the past few years and i learn more and more each time
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is awesome fast reliable way to go Great fast easy step by step instructions.. and once you start with them your info is kept on file and secure
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is great will definitely will use again. Talked to a live chat and he explained all my questions great
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax Filing my taxes was quick and easy I had two questions, both answered professionally via phone call.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 704
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from love this this was very easy to use. this was the first time i used turbo tax.
Date published: 2021-03-03
Rated 4 out of 5 by from good for the price good using for years will recommend if asked by anyone.
Date published: 2021-03-03
Rated 5 out of 5 by from Terrific on line assistance Used both the chat room and live phone for help. Both were terrific
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is excellent I really like the product. I had trouble writing over my previous year's TurboTax return because the process seems to be much more hidden that it should be. I had to get a LIVE Person from TurboTax to help me through that and he had some trouble also.
Date published: 2021-03-03
Rated 1 out of 5 by from Might as well add a fee when you end up paying one I have filed with Turbo tax for quite a few year now & I remember when it was TOTALLY FREE.. especially when i work so hard all year long to not even see A QUARTER OF TAXES BACK.... ITS SAD.... what i paid in fees to file this year has just gotten worse... Roughly $130 you made off of me to file my own taxes... i can understand a minimum fee but come on now... keeps this way i wont file here next year.. could do it for less at H&R block..... Also plan to go to college this fall... very hard when i went to part time for this and you get NO incentive or enough cash to try to save especially after dealing with covid and daily life changing consistently... Gas prices are becoming outrageous.I hope this changes before next tax season or i wont file here again...
Date published: 2021-03-03
Rated 5 out of 5 by from Excellent platform to file tax ! Always have wonderful experience while filing tax every year using Turbo tax
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo tax is helpful I've used it for the past few years and i learn more and more each time
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is awesome fast reliable way to go Great fast easy step by step instructions.. and once you start with them your info is kept on file and secure
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is great will definitely will use again. Talked to a live chat and he explained all my questions great
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax Filing my taxes was quick and easy I had two questions, both answered professionally via phone call.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 704