TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Turbo Tax is the best program around I always file my own taxes, and I have never been audited due to your guidance and protection. Tax season is always stressful, but I feel confident every time I use your program. Thank you!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax makes taxes as easy as they can be. Made it as easy as taxes can be. Would be nice if taxes were a flat 10%.
Date published: 2023-04-19
Rated 3 out of 5 by from Shoddy work on AMT and K1 carryovers I could not really understand what was being entered in K1 details and carry overs. Examples may have helped. There was a non-obvious way (I hope i got it right) to fill in detailed supporting documents from K1; this was only apparent after a second pass. The Carryover stuff was inconsistent between tax and AMT. Why? That should not happen if we are guided through the interface correctly. I had to (thank you) go the "error correction" process to resolve those.
Date published: 2023-04-19
Rated 4 out of 5 by from TurboTax two thumbs UP I was pleased to do my taxes online this year. The process was awesome. Thanks TurboTax. They found tax credits that I would have missed.
Date published: 2023-04-19
Rated 1 out of 5 by from $200 for simple prep... Never again. Never again. $200 for computer program assisted personal tax prep. Really? The total costs for prep and submission should be up front, entirely, if the cost is going to be that high...
Date published: 2023-04-19
Rated 4 out of 5 by from 2023 TAX RETURN My Live Tax Expert was very helpful and instrumental in me completing my return. I love how the experts are on hand and don't keep you waiting for their call. I had been putting off finishing my taxes because I was stomped but my expert knew what to do. Thanks for our help.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is AMAZING!! Using TurboTax was simple and easy. I was guided through the process and asked questions throughout that were helpful
Date published: 2023-04-19
Rated 5 out of 5 by from It's a good and easy website One of my favorite features is the ability to import my W-2 and investment information directly into TurboTax, saving me a lot of time and effort. The software also checks for errors and helps me identify deductions and credits I might have otherwise missed.
Date published: 2023-04-19
Rated 1 out of 5 by from No option for free filing - go elsewhere I have been filing with TT for 8 years - no longer want to take part in the services due to the inability to file for free. There are those of us that can barely afford to live, and if I wanted to pay for a service, or was able to pay for a service, I would not be completing the taxes myself.
Date published: 2023-04-19
Rated 4 out of 5 by from Tax Would be 5 stars if it didn't cost $157 to efile my returns. That is pretty ridiculous to have to pay $157. I understand that there is processing and coding to be done but that's just to steep. otherwise I like turbotax
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 700
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the best program around I always file my own taxes, and I have never been audited due to your guidance and protection. Tax season is always stressful, but I feel confident every time I use your program. Thank you!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax makes taxes as easy as they can be. Made it as easy as taxes can be. Would be nice if taxes were a flat 10%.
Date published: 2023-04-19
Rated 3 out of 5 by from Shoddy work on AMT and K1 carryovers I could not really understand what was being entered in K1 details and carry overs. Examples may have helped. There was a non-obvious way (I hope i got it right) to fill in detailed supporting documents from K1; this was only apparent after a second pass. The Carryover stuff was inconsistent between tax and AMT. Why? That should not happen if we are guided through the interface correctly. I had to (thank you) go the "error correction" process to resolve those.
Date published: 2023-04-19
Rated 4 out of 5 by from TurboTax two thumbs UP I was pleased to do my taxes online this year. The process was awesome. Thanks TurboTax. They found tax credits that I would have missed.
Date published: 2023-04-19
Rated 1 out of 5 by from $200 for simple prep... Never again. Never again. $200 for computer program assisted personal tax prep. Really? The total costs for prep and submission should be up front, entirely, if the cost is going to be that high...
Date published: 2023-04-19
Rated 4 out of 5 by from 2023 TAX RETURN My Live Tax Expert was very helpful and instrumental in me completing my return. I love how the experts are on hand and don't keep you waiting for their call. I had been putting off finishing my taxes because I was stomped but my expert knew what to do. Thanks for our help.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is AMAZING!! Using TurboTax was simple and easy. I was guided through the process and asked questions throughout that were helpful
Date published: 2023-04-19
Rated 5 out of 5 by from It's a good and easy website One of my favorite features is the ability to import my W-2 and investment information directly into TurboTax, saving me a lot of time and effort. The software also checks for errors and helps me identify deductions and credits I might have otherwise missed.
Date published: 2023-04-19
Rated 1 out of 5 by from No option for free filing - go elsewhere I have been filing with TT for 8 years - no longer want to take part in the services due to the inability to file for free. There are those of us that can barely afford to live, and if I wanted to pay for a service, or was able to pay for a service, I would not be completing the taxes myself.
Date published: 2023-04-19
Rated 4 out of 5 by from Tax Would be 5 stars if it didn't cost $157 to efile my returns. That is pretty ridiculous to have to pay $157. I understand that there is processing and coding to be done but that's just to steep. otherwise I like turbotax
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 700