TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Mike Earned from
Great experience!
Super user friendly. Easy to use and covered everything we needed.
Date published: 2023-04-18
Rated 5 out of 5 by
Vero T from
Easy
Very easy to use, quick & simple. Very user friendly.
Date published: 2023-04-18
Rated 5 out of 5 by
RUREDDY4 from
Turbo Tax is AWESOME!
TurboTax is the easiest tax filing software I have ever used. It is extremely user friendly and saved me having to pay a tax professional to file.
Date published: 2023-04-18
Rated 5 out of 5 by
CoCo311 from
TurboTax is the best!
It’s always fast and very helpful. I use it every year.
Date published: 2023-04-18
Rated 5 out of 5 by
Butlerssix from
great
Easy to use, but don't like having to write a review
Date published: 2023-04-18
Rated 4 out of 5 by
v que from
TurboTax Is Smooth & Easy
Always simple and easy to prepare. However, there was some confusion in the balance sheet portion of my small business which I terminated (and thus no longer had expenses nor income!)
Date published: 2023-04-18
Rated 1 out of 5 by
7ertuy from
getting to be a bit pricey
my rep didnt seem very confident in her answers to my questions. which makes me question more. it does seems the turbotax cost is going up. i was sent a coupon to my email an wasnt able to use and the rep couldnt help with that either promo code either.
Date published: 2023-04-18
Rated 3 out of 5 by
Calisto18 from
Importing Tax Documents should be Included
The program is like the personal tax filing software of many years ago. It would be a tremendous help to be able to upload documents from financial institutions. Most trusts have investments, and having to entire this manually is antiquated. I know that the IRS already has that info, so why can't it be imported here.
Date published: 2023-04-18
Rated 5 out of 5 by
Tysontyson from
Works good for a singe man
I like turbo tax becuase I am a single man with no kids. I never get much back so why should I pay someone to do the taxes?
Date published: 2023-04-18
Rated 5 out of 5 by
Taxhater_2022 from
Love Turbo Tax
I was frustrated because I had two prior TA who could not help me. Thankfully, on the 3rd try, Amara helped me with all my tax issues; she was patient and friendly.
All TurboTax® Offerings Reviews - Page 699
Date published: 2023-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mike Earned from
Great experience!
Super user friendly. Easy to use and covered everything we needed.
Date published: 2023-04-18
Rated 5 out of 5 by
Vero T from
Easy
Very easy to use, quick & simple. Very user friendly.
Date published: 2023-04-18
Rated 5 out of 5 by
RUREDDY4 from
Turbo Tax is AWESOME!
TurboTax is the easiest tax filing software I have ever used. It is extremely user friendly and saved me having to pay a tax professional to file.
Date published: 2023-04-18
Rated 5 out of 5 by
CoCo311 from
TurboTax is the best!
It’s always fast and very helpful. I use it every year.
Date published: 2023-04-18
Rated 5 out of 5 by
Butlerssix from
great
Easy to use, but don't like having to write a review
Date published: 2023-04-18
Rated 4 out of 5 by
v que from
TurboTax Is Smooth & Easy
Always simple and easy to prepare. However, there was some confusion in the balance sheet portion of my small business which I terminated (and thus no longer had expenses nor income!)
Date published: 2023-04-18
Rated 1 out of 5 by
7ertuy from
getting to be a bit pricey
my rep didnt seem very confident in her answers to my questions. which makes me question more. it does seems the turbotax cost is going up. i was sent a coupon to my email an wasnt able to use and the rep couldnt help with that either promo code either.
Date published: 2023-04-18
Rated 3 out of 5 by
Calisto18 from
Importing Tax Documents should be Included
The program is like the personal tax filing software of many years ago. It would be a tremendous help to be able to upload documents from financial institutions. Most trusts have investments, and having to entire this manually is antiquated. I know that the IRS already has that info, so why can't it be imported here.
Date published: 2023-04-18
Rated 5 out of 5 by
Tysontyson from
Works good for a singe man
I like turbo tax becuase I am a single man with no kids. I never get much back so why should I pay someone to do the taxes?
Date published: 2023-04-18
Rated 5 out of 5 by
Taxhater_2022 from
Love Turbo Tax
I was frustrated because I had two prior TA who could not help me. Thankfully, on the 3rd try, Amara helped me with all my tax issues; she was patient and friendly.
All TurboTax® Offerings Reviews - Page 699
Date published: 2023-04-18