TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Great experience! Super user friendly. Easy to use and covered everything we needed.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy Very easy to use, quick & simple. Very user friendly.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is AWESOME! TurboTax is the easiest tax filing software I have ever used. It is extremely user friendly and saved me having to pay a tax professional to file.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is the best! It’s always fast and very helpful. I use it every year.
Date published: 2023-04-18
Rated 5 out of 5 by from great Easy to use, but don't like having to write a review
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax Is Smooth & Easy Always simple and easy to prepare. However, there was some confusion in the balance sheet portion of my small business which I terminated (and thus no longer had expenses nor income!)
Date published: 2023-04-18
Rated 1 out of 5 by from getting to be a bit pricey my rep didnt seem very confident in her answers to my questions. which makes me question more. it does seems the turbotax cost is going up. i was sent a coupon to my email an wasnt able to use and the rep couldnt help with that either promo code either.
Date published: 2023-04-18
Rated 3 out of 5 by from Importing Tax Documents should be Included The program is like the personal tax filing software of many years ago. It would be a tremendous help to be able to upload documents from financial institutions. Most trusts have investments, and having to entire this manually is antiquated. I know that the IRS already has that info, so why can't it be imported here.
Date published: 2023-04-18
Rated 5 out of 5 by from Works good for a singe man I like turbo tax becuase I am a single man with no kids. I never get much back so why should I pay someone to do the taxes?
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax I was frustrated because I had two prior TA who could not help me. Thankfully, on the 3rd try, Amara helped me with all my tax issues; she was patient and friendly.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 699
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great experience! Super user friendly. Easy to use and covered everything we needed.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy Very easy to use, quick & simple. Very user friendly.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax is AWESOME! TurboTax is the easiest tax filing software I have ever used. It is extremely user friendly and saved me having to pay a tax professional to file.
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is the best! It’s always fast and very helpful. I use it every year.
Date published: 2023-04-18
Rated 5 out of 5 by from great Easy to use, but don't like having to write a review
Date published: 2023-04-18
Rated 4 out of 5 by from TurboTax Is Smooth & Easy Always simple and easy to prepare. However, there was some confusion in the balance sheet portion of my small business which I terminated (and thus no longer had expenses nor income!)
Date published: 2023-04-18
Rated 1 out of 5 by from getting to be a bit pricey my rep didnt seem very confident in her answers to my questions. which makes me question more. it does seems the turbotax cost is going up. i was sent a coupon to my email an wasnt able to use and the rep couldnt help with that either promo code either.
Date published: 2023-04-18
Rated 3 out of 5 by from Importing Tax Documents should be Included The program is like the personal tax filing software of many years ago. It would be a tremendous help to be able to upload documents from financial institutions. Most trusts have investments, and having to entire this manually is antiquated. I know that the IRS already has that info, so why can't it be imported here.
Date published: 2023-04-18
Rated 5 out of 5 by from Works good for a singe man I like turbo tax becuase I am a single man with no kids. I never get much back so why should I pay someone to do the taxes?
Date published: 2023-04-18
Rated 5 out of 5 by from Love Turbo Tax I was frustrated because I had two prior TA who could not help me. Thankfully, on the 3rd try, Amara helped me with all my tax issues; she was patient and friendly.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 699