TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and easy.... just answer questions Did it all by myself, with no help... You just follow the directions, answer questions, then boom. you are done and filed.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use It was very easy to use the software, that is why I continue using it. I also like that it keeps prior years tax return info at your fingertips.
Date published: 2023-04-19
Rated 5 out of 5 by from We Love Turbo Tax We have issued Turbo Tax for years and will continue to do so.
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent tax return It is easy to use, great instruction and useful explanations.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use I was a little worried about doing my taxes myself but It was very easy to use
Date published: 2023-04-19
Rated 5 out of 5 by from easy to use and stores teturn for you easy to use and also stores return for you. is expensive
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to Use Process Easy to follow, step by step process. Appreciate the search and help function, all questions were answered.
Date published: 2023-04-19
Rated 5 out of 5 by from No Stress Tax time is stressful, and the tax reps you can go to are not usually so interested in my financial well being, they are just doing a job. With turbo tax i get to do it my way, in my time and its so easy. There is also online tax help, why would you ever not do it at your own speed and keep the stress down.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is easy for me I had some issues but got tbrough it and was able to do it on my own thank you
Date published: 2023-04-19
Rated 3 out of 5 by from Disappointed There was a flaw with the easy step process and let's just say I'll have to amend...I was forced to add some data or I'd have to change my method of filing. I couldn't fathom that on 4/18/23 nearing 5 pm. I will be rethinking what I'll do next year. Will probably hire someone for the first time in my 70 years...
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 696
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and easy.... just answer questions Did it all by myself, with no help... You just follow the directions, answer questions, then boom. you are done and filed.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use It was very easy to use the software, that is why I continue using it. I also like that it keeps prior years tax return info at your fingertips.
Date published: 2023-04-19
Rated 5 out of 5 by from We Love Turbo Tax We have issued Turbo Tax for years and will continue to do so.
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent tax return It is easy to use, great instruction and useful explanations.
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to use I was a little worried about doing my taxes myself but It was very easy to use
Date published: 2023-04-19
Rated 5 out of 5 by from easy to use and stores teturn for you easy to use and also stores return for you. is expensive
Date published: 2023-04-19
Rated 5 out of 5 by from Easy to Use Process Easy to follow, step by step process. Appreciate the search and help function, all questions were answered.
Date published: 2023-04-19
Rated 5 out of 5 by from No Stress Tax time is stressful, and the tax reps you can go to are not usually so interested in my financial well being, they are just doing a job. With turbo tax i get to do it my way, in my time and its so easy. There is also online tax help, why would you ever not do it at your own speed and keep the stress down.
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo tax is easy for me I had some issues but got tbrough it and was able to do it on my own thank you
Date published: 2023-04-19
Rated 3 out of 5 by from Disappointed There was a flaw with the easy step process and let's just say I'll have to amend...I was forced to add some data or I'd have to change my method of filing. I couldn't fathom that on 4/18/23 nearing 5 pm. I will be rethinking what I'll do next year. Will probably hire someone for the first time in my 70 years...
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 696