TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Easy Breezy Great experience, always my go to tax prep program.
Date published: 2023-04-23
Rated 4 out of 5 by from Pretty Darn Great But... All went smoothly in the end; yet, I was initially unable to download from intuit using my license code due to their security measures since I had not logged in since 2017. I scanned my drivers license, gave them social security and all personal details, yet I was denied access on using their website. This was particularly frustrating.
Date published: 2023-04-23
Rated 5 out of 5 by from Good service provider for tax filing Makes sense and easy to use. Can be confusing, but there is always someone available to char on the phone.
Date published: 2023-04-23
Rated 5 out of 5 by from taxes my taxes were done with turbo speed. looking forward to getting my direct deposit.
Date published: 2023-04-23
Rated 1 out of 5 by from Most confusing and unfriendly Turbo Tax edition Most confusing and unfriendly Turbo Tax edition to date.
Date published: 2023-04-23
Rated 5 out of 5 by from Excellent year-after-year, no joke! I have been using Turbo Tax for nearly 10 years. It is amazing how user-friendly this program is with its clean interface. The fact that you can upload your various tax returns is a nice feature to reduce data-entry errors. I love how it offers information buttons along the way and I can ask the help feature anytime I have a question (which is often). I can't imagine doing it any other way, honestly. I think it is helpful that it does "reviews" to flag anything concerning or potentially incorrect. I feel confident having signed up for the MAX benefit, so in case I did make a mistake, Turbo Tax would liaise with the IRS on my behalf.
Date published: 2023-04-23
Rated 5 out of 5 by from Super easy Everything was pretty self explanatory and was easy!
Date published: 2023-04-23
Rated 4 out of 5 by from Turbo Tax True to their word, they stayed with me throughout the process.
Date published: 2023-04-23
Rated 5 out of 5 by from I love turbo tax They are amazing and so helpful I will continue to use turbo tax every year
Date published: 2023-04-23
Rated 1 out of 5 by from Impossible You make it impossible to find your old accounts Sorry I forget password and all your options were no help to log inn
Date published: 2023-04-23
All TurboTax® Offerings Reviews - Page 671
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Breezy Great experience, always my go to tax prep program.
Date published: 2023-04-23
Rated 4 out of 5 by from Pretty Darn Great But... All went smoothly in the end; yet, I was initially unable to download from intuit using my license code due to their security measures since I had not logged in since 2017. I scanned my drivers license, gave them social security and all personal details, yet I was denied access on using their website. This was particularly frustrating.
Date published: 2023-04-23
Rated 5 out of 5 by from Good service provider for tax filing Makes sense and easy to use. Can be confusing, but there is always someone available to char on the phone.
Date published: 2023-04-23
Rated 5 out of 5 by from taxes my taxes were done with turbo speed. looking forward to getting my direct deposit.
Date published: 2023-04-23
Rated 1 out of 5 by from Most confusing and unfriendly Turbo Tax edition Most confusing and unfriendly Turbo Tax edition to date.
Date published: 2023-04-23
Rated 5 out of 5 by from Excellent year-after-year, no joke! I have been using Turbo Tax for nearly 10 years. It is amazing how user-friendly this program is with its clean interface. The fact that you can upload your various tax returns is a nice feature to reduce data-entry errors. I love how it offers information buttons along the way and I can ask the help feature anytime I have a question (which is often). I can't imagine doing it any other way, honestly. I think it is helpful that it does "reviews" to flag anything concerning or potentially incorrect. I feel confident having signed up for the MAX benefit, so in case I did make a mistake, Turbo Tax would liaise with the IRS on my behalf.
Date published: 2023-04-23
Rated 5 out of 5 by from Super easy Everything was pretty self explanatory and was easy!
Date published: 2023-04-23
Rated 4 out of 5 by from Turbo Tax True to their word, they stayed with me throughout the process.
Date published: 2023-04-23
Rated 5 out of 5 by from I love turbo tax They are amazing and so helpful I will continue to use turbo tax every year
Date published: 2023-04-23
Rated 1 out of 5 by from Impossible You make it impossible to find your old accounts Sorry I forget password and all your options were no help to log inn
Date published: 2023-04-23
All TurboTax® Offerings Reviews - Page 671