TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Easier than I though I was honestly nervous to do my taxes on my own this year but the step by step, question and answer and explanations made me feel more comfortable along the way. This may be the first time I used it but it wont be the last.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is excellent It was easy to understand. I also like how information was checked over before moving to another section
Date published: 2021-03-03
Rated 2 out of 5 by from Why the extra charge to process? This is my 8th year using TurboTax and I always wonder why we get charged an extra $40 to process our refund? Why are we being charged to literally PAY YOU ALREADY. Will be looking elsewhere next tax season. Stop taking advantage of your paying customers.
Date published: 2021-03-03
Rated 5 out of 5 by from I love turbo tax i didn’t engage with a live agent but turbo tax what does this means helped out big time
Date published: 2021-03-03
Rated 5 out of 5 by from Great experience Used a cpa for years...turbo tax much easier less secretive and absolutely better in every way
Date published: 2021-03-03
Rated 5 out of 5 by from Relieved! TurboTax is easy to use and very helpful! When you're not sure of something, there are all kind of FAQ's that you can refer to for help. It's usually already listed, but for some reason it's not, there's a live chat available.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is convenient its confusing to go back and correct if necessary.
Date published: 2021-03-03
Rated 5 out of 5 by from You Guy's Are Great I did not use an expert this year, but it was easy for me to navigate independently.
Date published: 2021-03-03
Rated 4 out of 5 by from Easy and understandable! My Fiance helped me file my return and I found it very easy to submit.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is Great!!! The website was very easy to navigate, and had icons that helped when I needed additional understanding!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 670
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easier than I though I was honestly nervous to do my taxes on my own this year but the step by step, question and answer and explanations made me feel more comfortable along the way. This may be the first time I used it but it wont be the last.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo Tax is excellent It was easy to understand. I also like how information was checked over before moving to another section
Date published: 2021-03-03
Rated 2 out of 5 by from Why the extra charge to process? This is my 8th year using TurboTax and I always wonder why we get charged an extra $40 to process our refund? Why are we being charged to literally PAY YOU ALREADY. Will be looking elsewhere next tax season. Stop taking advantage of your paying customers.
Date published: 2021-03-03
Rated 5 out of 5 by from I love turbo tax i didn’t engage with a live agent but turbo tax what does this means helped out big time
Date published: 2021-03-03
Rated 5 out of 5 by from Great experience Used a cpa for years...turbo tax much easier less secretive and absolutely better in every way
Date published: 2021-03-03
Rated 5 out of 5 by from Relieved! TurboTax is easy to use and very helpful! When you're not sure of something, there are all kind of FAQ's that you can refer to for help. It's usually already listed, but for some reason it's not, there's a live chat available.
Date published: 2021-03-03
Rated 5 out of 5 by from turbo tax is convenient its confusing to go back and correct if necessary.
Date published: 2021-03-03
Rated 5 out of 5 by from You Guy's Are Great I did not use an expert this year, but it was easy for me to navigate independently.
Date published: 2021-03-03
Rated 4 out of 5 by from Easy and understandable! My Fiance helped me file my return and I found it very easy to submit.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is Great!!! The website was very easy to navigate, and had icons that helped when I needed additional understanding!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 670