TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Fast and easy!!! This was fast and easy to use!!! I would recommend to others!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is FABULOUS!! This was my second year filing with Turbo Tax. The representatives have wonderful Customer Service Skills. It is such a pleasure to work with people who have such great patience.
Date published: 2021-02-24
Rated 5 out of 5 by from Great and easy to use Very easy and cheap for what it offers even with the Deluxe
Date published: 2021-02-24
Rated 5 out of 5 by from love it have used TurboTax many years!! love it have used TurboTax many years!! would not use any other...
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax was easy Very easy to use. I was unsure at first but then I was confident in using the software. Thank you turbotax
Date published: 2021-02-24
Rated 1 out of 5 by from Very expensive way to file taxes TurboTax is very convenient to use, but overcharges in filing. For a travel nurse who works in multiple states, I am charged for each state return. It adds up very quickly. It would be nice if filing taxes could be simple and not at such a steep price. It’s very unfortunate to have to pay exuberantly to file taxes, to pay taxes, after paying taxes all year.
Date published: 2021-02-24
Rated 3 out of 5 by from only one problem Okay so my family has owned a small business since I was 8 and I've helped them with taxes for 8 years I know enough to file self employment taxes by myself but I still had to pay $40 dollars and y'all saved me $20 and I was able to enter my deductions like car seats, gas miles etc without upgrading for $100. Like if I would've known that I would have just went to my dad's accountant and had it done for $35 and had to pay way less. I understand everyone has to make a living but yeah. I'm also trying to avoid social interaction due to the large spike of Covid in my area and I have severe breathing problems and am recovering from a surgery.
Date published: 2021-02-24
Rated 1 out of 5 by from $40 to pay with my refund amount to file? Are you kidding me with this? Seems like they find a different way every single year to charge us an additional $40. It used to be free to file for state, now it is not. Now they want to charge $40 when you choose to pay for the e-file out of your refund amount. Looks like I will be switching to the free service the IRS offers.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome I have been using Turbo Tax for 4 years and it has been a great experience. I have not had any issues so far.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome User friendly will recommend to others for tax useage and other services they offer
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 632
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Fast and easy!!! This was fast and easy to use!!! I would recommend to others!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is FABULOUS!! This was my second year filing with Turbo Tax. The representatives have wonderful Customer Service Skills. It is such a pleasure to work with people who have such great patience.
Date published: 2021-02-24
Rated 5 out of 5 by from Great and easy to use Very easy and cheap for what it offers even with the Deluxe
Date published: 2021-02-24
Rated 5 out of 5 by from love it have used TurboTax many years!! love it have used TurboTax many years!! would not use any other...
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax was easy Very easy to use. I was unsure at first but then I was confident in using the software. Thank you turbotax
Date published: 2021-02-24
Rated 1 out of 5 by from Very expensive way to file taxes TurboTax is very convenient to use, but overcharges in filing. For a travel nurse who works in multiple states, I am charged for each state return. It adds up very quickly. It would be nice if filing taxes could be simple and not at such a steep price. It’s very unfortunate to have to pay exuberantly to file taxes, to pay taxes, after paying taxes all year.
Date published: 2021-02-24
Rated 3 out of 5 by from only one problem Okay so my family has owned a small business since I was 8 and I've helped them with taxes for 8 years I know enough to file self employment taxes by myself but I still had to pay $40 dollars and y'all saved me $20 and I was able to enter my deductions like car seats, gas miles etc without upgrading for $100. Like if I would've known that I would have just went to my dad's accountant and had it done for $35 and had to pay way less. I understand everyone has to make a living but yeah. I'm also trying to avoid social interaction due to the large spike of Covid in my area and I have severe breathing problems and am recovering from a surgery.
Date published: 2021-02-24
Rated 1 out of 5 by from $40 to pay with my refund amount to file? Are you kidding me with this? Seems like they find a different way every single year to charge us an additional $40. It used to be free to file for state, now it is not. Now they want to charge $40 when you choose to pay for the e-file out of your refund amount. Looks like I will be switching to the free service the IRS offers.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome I have been using Turbo Tax for 4 years and it has been a great experience. I have not had any issues so far.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome User friendly will recommend to others for tax useage and other services they offer
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 632