TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 3 out of 5 by from too little for the price I was extremely happy last year with the services. This year I was left confused and had trouble finding where to place things. Still working on taxes I, was changing somethings when I was dbl checking my work and was told I was admending my taxes. I had not even filed them. wished i would of get the help I paid for. I am glad to have them finished. Taking it as a long night/early morning and feeling blessed I can rest with no stress.
Date published: 2021-02-28
Rated 1 out of 5 by from Paid $80 for what they claimed would be a free tax Filed a return that was supposed to be free and ended up paying $80. It’s a rip off
Date published: 2021-02-28
Rated 1 out of 5 by from Mandatory $99 Upsell Charged me $99 (incl. tax) because I had the audacity to have an HSA. I didn't even have any withdrawals from it. This will be the last year I use Turbotax. Also prevented me from submitting a review with my adblocker enabled.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is awesome I did not use a customer service this refund . But if I needed I’m sure it would have been easy.
Date published: 2021-02-28
Rated 4 out of 5 by from use turbotax I've been using TurboTax for 3 years now. It's simple and straightforward.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome Easy, fast, and awesome filing with turbo tax! Thanks
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great! This makes my life less stressful. Love this program!
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome. Honest. Safe Was super easy to file . They went over my return thoroughly before I filed to make sure we didn't miss any credits or information
Date published: 2021-02-28
Rated 4 out of 5 by from 2020 taxes Using this is pretty easy. Love the step by step instructions.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy and Convenient Extremely easy to use and understand! Easy to do on your phone if you don't or not around a computer. And if you have a question or don't understand something, Turbotax does a great job explaining each step.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 628
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from too little for the price I was extremely happy last year with the services. This year I was left confused and had trouble finding where to place things. Still working on taxes I, was changing somethings when I was dbl checking my work and was told I was admending my taxes. I had not even filed them. wished i would of get the help I paid for. I am glad to have them finished. Taking it as a long night/early morning and feeling blessed I can rest with no stress.
Date published: 2021-02-28
Rated 1 out of 5 by from Paid $80 for what they claimed would be a free tax Filed a return that was supposed to be free and ended up paying $80. It’s a rip off
Date published: 2021-02-28
Rated 1 out of 5 by from Mandatory $99 Upsell Charged me $99 (incl. tax) because I had the audacity to have an HSA. I didn't even have any withdrawals from it. This will be the last year I use Turbotax. Also prevented me from submitting a review with my adblocker enabled.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is awesome I did not use a customer service this refund . But if I needed I’m sure it would have been easy.
Date published: 2021-02-28
Rated 4 out of 5 by from use turbotax I've been using TurboTax for 3 years now. It's simple and straightforward.
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome Easy, fast, and awesome filing with turbo tax! Thanks
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great! This makes my life less stressful. Love this program!
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome. Honest. Safe Was super easy to file . They went over my return thoroughly before I filed to make sure we didn't miss any credits or information
Date published: 2021-02-28
Rated 4 out of 5 by from 2020 taxes Using this is pretty easy. Love the step by step instructions.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy and Convenient Extremely easy to use and understand! Easy to do on your phone if you don't or not around a computer. And if you have a question or don't understand something, Turbotax does a great job explaining each step.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 628