TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mike Nette from
THANKS AGAIN!!
Another year using Turbo Tax and it's been a huge benefit for us!
Date published: 2023-04-19
Rated 3 out of 5 by
Jayaztik from
The fees are high
Increasing the Turbotax fees (which seems to have resulted from the discontinuation of participation in the free file program) is very discouraging. I would reverse this path before big tech starts offering free services. It will happen.
Date published: 2023-04-19
Rated 5 out of 5 by
lolly8 from
easy to use
turbo tax is so user friendly. i love the 'examples' that are given to guide along the way.
Date published: 2023-04-19
Rated 5 out of 5 by
StevieLou12 from
Semi-complicated Return Made Easy
Sold a two-family income property - TT walked us through it so we were able to get the best return possible
Date published: 2023-04-19
Rated 2 out of 5 by
PatDaddyo5 from
Not the value it used to be
Seem to look for more ways each year to squeeze more from you during the process. I had issues this year I had to manually go into forms to correct. I actually ran the check at one point when I know the state did not match a key field from Federal and the software said I had no errors. It also tried to have me pay taxes on my 529 distributions so I could take AOC credit even though I am ineligible for AOC. That could have cost me $800.
Date published: 2023-04-19
Rated 4 out of 5 by
Mac1951 from
Turbo Tax
I have used Turbo tax for 8 years and they have improved it over the years.
Date published: 2023-04-19
Rated 5 out of 5 by
alexiscoolerthanyou90 from
Awesome job
Thanks guys helped with my return super quick and easy
Date published: 2023-04-19
Rated 1 out of 5 by
jCardenas11 from
don't think that the turbo tax deluxe is worth it
I do not think the price of the turbo tax deluxe was worth it. Unfortunately I could not change it to another plan.
Date published: 2023-04-19
Rated 5 out of 5 by
HUNCHBACK OF CUBE LIFE from
TURBO TAX OK THIS YEAR
IT WAS OK. I WOULD RATE GOOD GOING FORWARD. THE BACK BUTTON SEEMED FUNKY. IT WOULD NOT TAKE BE BACK GENERALLY TO THE LAST PAGE BUT SOMEWHERE ELSE SOMETIMES AND I WOULD HAVE TO GO THROUGH THE LAST FEW STEPS OR I COULDN'T GET BACK TO THE LAST PAGE AT ALL-THAT ONE WORRIES ME A BIT. IT DOES TAKE SOME TIME TO UNDERSTAND IT. I THINK OUR TAXES ARE JUST BECOMING MORE BURDENSOME TO DO AND INTUIT HAS TO KEEP UP. I AM TORN BETWEEN GOOD AND EXCELLENT.
Date published: 2023-04-19
Rated 1 out of 5 by
crazy sure from
Not sure why it cost 200 to file taxes now.
This used to be the best...but next year the heck with Turbo Tax. It cost almost as much to file taxes than i have to pay taxes.
All TurboTax® Offerings Reviews - Page 588
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mike Nette from
THANKS AGAIN!!
Another year using Turbo Tax and it's been a huge benefit for us!
Date published: 2023-04-19
Rated 3 out of 5 by
Jayaztik from
The fees are high
Increasing the Turbotax fees (which seems to have resulted from the discontinuation of participation in the free file program) is very discouraging. I would reverse this path before big tech starts offering free services. It will happen.
Date published: 2023-04-19
Rated 5 out of 5 by
lolly8 from
easy to use
turbo tax is so user friendly. i love the 'examples' that are given to guide along the way.
Date published: 2023-04-19
Rated 5 out of 5 by
StevieLou12 from
Semi-complicated Return Made Easy
Sold a two-family income property - TT walked us through it so we were able to get the best return possible
Date published: 2023-04-19
Rated 2 out of 5 by
PatDaddyo5 from
Not the value it used to be
Seem to look for more ways each year to squeeze more from you during the process. I had issues this year I had to manually go into forms to correct. I actually ran the check at one point when I know the state did not match a key field from Federal and the software said I had no errors. It also tried to have me pay taxes on my 529 distributions so I could take AOC credit even though I am ineligible for AOC. That could have cost me $800.
Date published: 2023-04-19
Rated 4 out of 5 by
Mac1951 from
Turbo Tax
I have used Turbo tax for 8 years and they have improved it over the years.
Date published: 2023-04-19
Rated 5 out of 5 by
alexiscoolerthanyou90 from
Awesome job
Thanks guys helped with my return super quick and easy
Date published: 2023-04-19
Rated 1 out of 5 by
jCardenas11 from
don't think that the turbo tax deluxe is worth it
I do not think the price of the turbo tax deluxe was worth it. Unfortunately I could not change it to another plan.
Date published: 2023-04-19
Rated 5 out of 5 by
HUNCHBACK OF CUBE LIFE from
TURBO TAX OK THIS YEAR
IT WAS OK. I WOULD RATE GOOD GOING FORWARD. THE BACK BUTTON SEEMED FUNKY. IT WOULD NOT TAKE BE BACK GENERALLY TO THE LAST PAGE BUT SOMEWHERE ELSE SOMETIMES AND I WOULD HAVE TO GO THROUGH THE LAST FEW STEPS OR I COULDN'T GET BACK TO THE LAST PAGE AT ALL-THAT ONE WORRIES ME A BIT. IT DOES TAKE SOME TIME TO UNDERSTAND IT. I THINK OUR TAXES ARE JUST BECOMING MORE BURDENSOME TO DO AND INTUIT HAS TO KEEP UP. I AM TORN BETWEEN GOOD AND EXCELLENT.
Date published: 2023-04-19
Rated 1 out of 5 by
crazy sure from
Not sure why it cost 200 to file taxes now.
This used to be the best...but next year the heck with Turbo Tax. It cost almost as much to file taxes than i have to pay taxes.
All TurboTax® Offerings Reviews - Page 588
Date published: 2023-04-19