TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Easy and Convenient! easy and when i needed help from a turbo tax agent they were always perfect!
Date published: 2021-02-24
Rated 2 out of 5 by from Looped Error from previous years information I had spent over 2 hours searching for information that was automatically carried forward from last years filing. I still am not sure if the information was included or not with the final filing. Once the system let me past the final review check, i was prompted to File state taxes for two states, however the form to file in Florida was a blank (TurboTax) info page, and nothing else. I was still charged $40 for this blank page.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax I spoke with Liliana, who helped me find how to enter state quarterly amounts (not so easy to find). She was very patient! Thank you, Liliana.
Date published: 2021-02-24
Rated 5 out of 5 by from The best experience I had so far doing taxes The guy was great fast and knowledgeable. I enjoyed it . compared to last year I am real happy.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is great Especially this year, filing online is the way to file. Turbo Tax is great.
Date published: 2021-02-24
Rated 5 out of 5 by from A for Awesome! So I tried filing at H&R block before Turbotax. Just to try it and see the difference. Turbotax is maximizing my return for $1000 more than the other filing app. Thank you very much! Not to mention its way easier!
Date published: 2021-02-24
Rated 4 out of 5 by from Easy to use Very easy to file my taxes. The process did not take me long and the website was intuitive
Date published: 2021-02-24
Rated 5 out of 5 by from Very easy to use and helpful Turbo tax was very straight forward and easy to use , I feel confident filing my taxes now
Date published: 2021-02-24
Rated 5 out of 5 by from They did what they were supposed to I got pretty much what I paid for (nothing granted) but still a good online forum through which one should feel confident that they can file a report of their smallish income
Date published: 2021-02-24
Rated 5 out of 5 by from Good Software Easy to use, they always have the details updated and ready to go quickly for filing.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 588
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy and Convenient! easy and when i needed help from a turbo tax agent they were always perfect!
Date published: 2021-02-24
Rated 2 out of 5 by from Looped Error from previous years information I had spent over 2 hours searching for information that was automatically carried forward from last years filing. I still am not sure if the information was included or not with the final filing. Once the system let me past the final review check, i was prompted to File state taxes for two states, however the form to file in Florida was a blank (TurboTax) info page, and nothing else. I was still charged $40 for this blank page.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax I spoke with Liliana, who helped me find how to enter state quarterly amounts (not so easy to find). She was very patient! Thank you, Liliana.
Date published: 2021-02-24
Rated 5 out of 5 by from The best experience I had so far doing taxes The guy was great fast and knowledgeable. I enjoyed it . compared to last year I am real happy.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is great Especially this year, filing online is the way to file. Turbo Tax is great.
Date published: 2021-02-24
Rated 5 out of 5 by from A for Awesome! So I tried filing at H&R block before Turbotax. Just to try it and see the difference. Turbotax is maximizing my return for $1000 more than the other filing app. Thank you very much! Not to mention its way easier!
Date published: 2021-02-24
Rated 4 out of 5 by from Easy to use Very easy to file my taxes. The process did not take me long and the website was intuitive
Date published: 2021-02-24
Rated 5 out of 5 by from Very easy to use and helpful Turbo tax was very straight forward and easy to use , I feel confident filing my taxes now
Date published: 2021-02-24
Rated 5 out of 5 by from They did what they were supposed to I got pretty much what I paid for (nothing granted) but still a good online forum through which one should feel confident that they can file a report of their smallish income
Date published: 2021-02-24
Rated 5 out of 5 by from Good Software Easy to use, they always have the details updated and ready to go quickly for filing.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 588