TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from First time for TT - Done! Very intuitive and easy to follow instructions. Only took a few hours.
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome Service !! Turbo Tax has awesome services!! They are very helpful!!
Date published: 2021-03-03
Rated 3 out of 5 by from It's okay Turbo tax is okay for filing. I have used them for the past 8 years. With that being said I think their filing fees are a little ridiculous. I understand charging people to take the fee out of the tax return but adding an additional $40.00 for having the money taken out of your return on top of $170 to file is like i said ridiculous. They sneak that fee in at the end hoping you won't notice it.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is a great app I had the pleasure of working with Ms. Debra. She was awesome, efficient and knowledgeable in handling my taxes. I would definitely recommend getting your taxes done by a professional. It is extremely affordable and 80% cheaper than other tax preparers.
Date published: 2021-03-03
Rated 4 out of 5 by from It was a good experiance It went very smoothly and answered the questions I wasn't sure of
Date published: 2021-03-03
Rated 5 out of 5 by from 7th year using turbo tax! Everything is always easy and self explanatory. I suppose if I were needing to file taxes myself for a small business, it could be more complicated, but they have options for live help and assistance. I will continue using Turbotax as long as it fits my needs!
Date published: 2021-03-03
Rated 5 out of 5 by from excellent Online chat is very helpful Time for appointment with tax expert should be shorter
Date published: 2021-03-03
Rated 5 out of 5 by from The Benchmark of Customer Experience I love this platform as well as the supporting team behind it. They make complex tax filing exceptionally simple.
Date published: 2021-03-03
Rated 5 out of 5 by from Can't beat the free edition I've only ever filed simple W-2's with Turbo Tax, but every time has been a breeze. I love the interface and user-friendly prompts. Nice and easy.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Experts were helpful and they were patient can considerate
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 559
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from First time for TT - Done! Very intuitive and easy to follow instructions. Only took a few hours.
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome Service !! Turbo Tax has awesome services!! They are very helpful!!
Date published: 2021-03-03
Rated 3 out of 5 by from It's okay Turbo tax is okay for filing. I have used them for the past 8 years. With that being said I think their filing fees are a little ridiculous. I understand charging people to take the fee out of the tax return but adding an additional $40.00 for having the money taken out of your return on top of $170 to file is like i said ridiculous. They sneak that fee in at the end hoping you won't notice it.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is a great app I had the pleasure of working with Ms. Debra. She was awesome, efficient and knowledgeable in handling my taxes. I would definitely recommend getting your taxes done by a professional. It is extremely affordable and 80% cheaper than other tax preparers.
Date published: 2021-03-03
Rated 4 out of 5 by from It was a good experiance It went very smoothly and answered the questions I wasn't sure of
Date published: 2021-03-03
Rated 5 out of 5 by from 7th year using turbo tax! Everything is always easy and self explanatory. I suppose if I were needing to file taxes myself for a small business, it could be more complicated, but they have options for live help and assistance. I will continue using Turbotax as long as it fits my needs!
Date published: 2021-03-03
Rated 5 out of 5 by from excellent Online chat is very helpful Time for appointment with tax expert should be shorter
Date published: 2021-03-03
Rated 5 out of 5 by from The Benchmark of Customer Experience I love this platform as well as the supporting team behind it. They make complex tax filing exceptionally simple.
Date published: 2021-03-03
Rated 5 out of 5 by from Can't beat the free edition I've only ever filed simple W-2's with Turbo Tax, but every time has been a breeze. I love the interface and user-friendly prompts. Nice and easy.
Date published: 2021-03-03
Rated 4 out of 5 by from Turbo Experts were helpful and they were patient can considerate
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 559