TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Awesome experience Fast service. Efficient filing. Did both state and federal efile for free.
Date published: 2021-02-28
Rated 4 out of 5 by from Great, except for returning to Standard deductions Once I looked at itemizing, it wouldn't return to Standard deductions
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use The software was user friendly and easy to use!!!!
Date published: 2021-02-28
Rated 5 out of 5 by from So simple Love the ease of filing with the step-by-step instructions. Thank youTurbo Tax!!
Date published: 2021-02-28
Rated 5 out of 5 by from Great Experience! It was very nice to be reminded to start my return early. The e-mails sent every week were helpful to keep me on track. Turbotax just makes it really easy to get ahead of the game and finish at your own pace. Everything, while filing, was very straight forward. Thank you Turbotax for making this process simple! It goes a long way!
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is very user friendly Entering the data was easy to understand and check for accuracy. Having last year's data to compare is great. Needed support to understand an entry and resolved the issue with an agent after only a ten minute wait.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is easy to use Very easy to use. Easy to navigate to sections that require review
Date published: 2021-02-28
Rated 3 out of 5 by from A pain in the behind This program is beginning to be a piece of junk. More difficult to maneuver and more hops to jump through.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is the TRUTH! Its quick. Its easy. Its honest. For beginners and experts both. Stick with the GOAT!
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax was amazing! This is my first time using TurboTax and it exceeded my expectations! It was easy to you and the directiosn were simple to follow. I will be using TurboTax again and recommending to my friends and family.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 553
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome experience Fast service. Efficient filing. Did both state and federal efile for free.
Date published: 2021-02-28
Rated 4 out of 5 by from Great, except for returning to Standard deductions Once I looked at itemizing, it wouldn't return to Standard deductions
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use The software was user friendly and easy to use!!!!
Date published: 2021-02-28
Rated 5 out of 5 by from So simple Love the ease of filing with the step-by-step instructions. Thank youTurbo Tax!!
Date published: 2021-02-28
Rated 5 out of 5 by from Great Experience! It was very nice to be reminded to start my return early. The e-mails sent every week were helpful to keep me on track. Turbotax just makes it really easy to get ahead of the game and finish at your own pace. Everything, while filing, was very straight forward. Thank you Turbotax for making this process simple! It goes a long way!
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is very user friendly Entering the data was easy to understand and check for accuracy. Having last year's data to compare is great. Needed support to understand an entry and resolved the issue with an agent after only a ten minute wait.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is easy to use Very easy to use. Easy to navigate to sections that require review
Date published: 2021-02-28
Rated 3 out of 5 by from A pain in the behind This program is beginning to be a piece of junk. More difficult to maneuver and more hops to jump through.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is the TRUTH! Its quick. Its easy. Its honest. For beginners and experts both. Stick with the GOAT!
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax was amazing! This is my first time using TurboTax and it exceeded my expectations! It was easy to you and the directiosn were simple to follow. I will be using TurboTax again and recommending to my friends and family.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 553