TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
bethium from
Turbo Tax makes it easy
Have used Turbo Tax for several years. It gets the job done as painless as possible. Our tax situation is fairly straight-forward.
Date published: 2023-04-19
Rated 2 out of 5 by
AEAAZ from
Turbo Tax needs work
Lots of minor issues (I hope no major ones, won't know until my return is accepted). If I hadn't been using TurboTax since 1999, I would switch. It seems that it has gotten worse in some ways. However, it's better than doing it yourself.
Date published: 2023-04-19
Rated 5 out of 5 by
CynicalTim from
Great Product
Been using Turbo Tax for over 20 years. Always easy. Always accurate.
Date published: 2023-04-19
Rated 4 out of 5 by
Belac34 from
TurboTax Review
TurboTax performed as advertised. I use the service because it's simple, quick, and easy for me.
Date published: 2023-04-19
Rated 1 out of 5 by
Anonymousvet from
took very long. I felt like I have no control.
I felt like I am just a button pusher on my keyboard. I don't understand anything I just filled out. I feel like TT wants us to remain ignorant on our taxes so we continue to fall victim to the overpriced 'help' they provide. If we are required to submit these every year, we should be required to learn this in school (and pass). I feel like my tax return is out of my hands, even before I see my W2s, and what's worse, they get more complicated every year.
Date published: 2023-04-19
Rated 1 out of 5 by
Too expensive 4 wat it is from
Costs way too much
It's too expensive for what it is. If I hadn't waited until the last minute, I wouldnt have spent that.
Date published: 2023-04-19
Rated 4 out of 5 by
SENORS from
IT WORKS
THE BUTTON FUNCTIONS ARE A PAIN YOU HIT THE CONTINUE BUTTON AND THE MICROSOFT DROP DOWN APPEARS
Date published: 2023-04-19
Rated 5 out of 5 by
KMagg from
It was helpful and easy
Considering it is my first year of college, turbotax made it easy for my mom and myself to move through the program easily and have our questions answered.
Date published: 2023-04-19
Rated 3 out of 5 by
roadkillfdads from
was good up until
i put that we had a pin code to put it but it never asked for us to put it in and my return got rejected
Date published: 2023-04-19
Rated 5 out of 5 by
Peanut Chew from
User-Friendly
I have been using TurboTax for many year's and enjoy the less time it took to file. Very pleased!!
All TurboTax® Offerings Reviews - Page 540
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
bethium from
Turbo Tax makes it easy
Have used Turbo Tax for several years. It gets the job done as painless as possible. Our tax situation is fairly straight-forward.
Date published: 2023-04-19
Rated 2 out of 5 by
AEAAZ from
Turbo Tax needs work
Lots of minor issues (I hope no major ones, won't know until my return is accepted). If I hadn't been using TurboTax since 1999, I would switch. It seems that it has gotten worse in some ways. However, it's better than doing it yourself.
Date published: 2023-04-19
Rated 5 out of 5 by
CynicalTim from
Great Product
Been using Turbo Tax for over 20 years. Always easy. Always accurate.
Date published: 2023-04-19
Rated 4 out of 5 by
Belac34 from
TurboTax Review
TurboTax performed as advertised. I use the service because it's simple, quick, and easy for me.
Date published: 2023-04-19
Rated 1 out of 5 by
Anonymousvet from
took very long. I felt like I have no control.
I felt like I am just a button pusher on my keyboard. I don't understand anything I just filled out. I feel like TT wants us to remain ignorant on our taxes so we continue to fall victim to the overpriced 'help' they provide. If we are required to submit these every year, we should be required to learn this in school (and pass). I feel like my tax return is out of my hands, even before I see my W2s, and what's worse, they get more complicated every year.
Date published: 2023-04-19
Rated 1 out of 5 by
Too expensive 4 wat it is from
Costs way too much
It's too expensive for what it is. If I hadn't waited until the last minute, I wouldnt have spent that.
Date published: 2023-04-19
Rated 4 out of 5 by
SENORS from
IT WORKS
THE BUTTON FUNCTIONS ARE A PAIN YOU HIT THE CONTINUE BUTTON AND THE MICROSOFT DROP DOWN APPEARS
Date published: 2023-04-19
Rated 5 out of 5 by
KMagg from
It was helpful and easy
Considering it is my first year of college, turbotax made it easy for my mom and myself to move through the program easily and have our questions answered.
Date published: 2023-04-19
Rated 3 out of 5 by
roadkillfdads from
was good up until
i put that we had a pin code to put it but it never asked for us to put it in and my return got rejected
Date published: 2023-04-19
Rated 5 out of 5 by
Peanut Chew from
User-Friendly
I have been using TurboTax for many year's and enjoy the less time it took to file. Very pleased!!
All TurboTax® Offerings Reviews - Page 540
Date published: 2023-04-19