TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 4 out of 5 by from TURBO TAX IS EASY TO USE Pretty easy to use and explained things that I needed clarification on. Filing was easy.
Date published: 2021-02-24
Rated 5 out of 5 by from I got the help I needed I made an error but got the help I needed to complete and efile my returns.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy No tricks, straight forward and easy!!!!!!!!!!!!!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is excellent Very easy to work with and economical. I will use it again.
Date published: 2021-02-24
Rated 5 out of 5 by from FAST EFFICIENT AND FREE! I have been using ESmart Tax for years, and paying over $100/year. It was also often clumsy, but got the filing done ok. Turbo is definitely easier and faster. Took one and a half hours. Great! Will use again for sure.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is top shelf!! Turbo Tax is easy to use. I have used this program for 6 years and have NEVER had a problem. When my filing is complete I don't feel like the other shoe is going to drop, I feel at rest.
Date published: 2021-02-24
Rated 2 out of 5 by from Watch out for hidden fees What was supposed to be free ended up costing $80. It was going to cost an additional $40 to deduct the preparation fee my return. Very misleading
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo tax is not for the meek Turbo tax is a robot with no common sense. It keeps repeating the same question over and over and over again. doesn't explain if there is a certain product (Car) that qualifies it just injects a model that screws up everything
Date published: 2021-02-24
Rated 2 out of 5 by from EXPENSIVE HIDDEN FEES I hate the bait and switch technique for the $0 filing. Its not worth $40 for TurboTax to upload 20 boxes of information that I can easily type. I typed out all of my return that wasn't automated by the website. Its impossible to get a break on TurboTax
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome the tax person that helped me was awesome with her knowledge and was very nice. This time I really needed help filing my taxes this year, thank you for all your help!!!!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 515
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TURBO TAX IS EASY TO USE Pretty easy to use and explained things that I needed clarification on. Filing was easy.
Date published: 2021-02-24
Rated 5 out of 5 by from I got the help I needed I made an error but got the help I needed to complete and efile my returns.
Date published: 2021-02-24
Rated 5 out of 5 by from Easy No tricks, straight forward and easy!!!!!!!!!!!!!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is excellent Very easy to work with and economical. I will use it again.
Date published: 2021-02-24
Rated 5 out of 5 by from FAST EFFICIENT AND FREE! I have been using ESmart Tax for years, and paying over $100/year. It was also often clumsy, but got the filing done ok. Turbo is definitely easier and faster. Took one and a half hours. Great! Will use again for sure.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is top shelf!! Turbo Tax is easy to use. I have used this program for 6 years and have NEVER had a problem. When my filing is complete I don't feel like the other shoe is going to drop, I feel at rest.
Date published: 2021-02-24
Rated 2 out of 5 by from Watch out for hidden fees What was supposed to be free ended up costing $80. It was going to cost an additional $40 to deduct the preparation fee my return. Very misleading
Date published: 2021-02-24
Rated 3 out of 5 by from Turbo tax is not for the meek Turbo tax is a robot with no common sense. It keeps repeating the same question over and over and over again. doesn't explain if there is a certain product (Car) that qualifies it just injects a model that screws up everything
Date published: 2021-02-24
Rated 2 out of 5 by from EXPENSIVE HIDDEN FEES I hate the bait and switch technique for the $0 filing. Its not worth $40 for TurboTax to upload 20 boxes of information that I can easily type. I typed out all of my return that wasn't automated by the website. Its impossible to get a break on TurboTax
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome the tax person that helped me was awesome with her knowledge and was very nice. This time I really needed help filing my taxes this year, thank you for all your help!!!!
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 515