TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from EASY Turbo Tax is straight forward and in a question and answer format, very easy to follow!
Date published: 2023-05-10
Rated 1 out of 5 by from mad auto selected premium. i didnt have enough money to pay for it all. had to wait. made me late for taxes dead line. i even tried to get it taken off and called and spent hours trying to figure it out. even WITH premium that i didnt want to pay for. i didnt get ANY help. not satisfied
Date published: 2023-05-10
Rated 5 out of 5 by from Amy G. is AmazinG!! Amy G. was such a joy to work with. Thorough, patient, helpful, understanding, knowledgable.. the list goes on. She made the entire process quick and simple.
Date published: 2023-05-10
Rated 5 out of 5 by from TurboTax helped me file TurboTax helped me through filing my taxes as if I had someone beside me walking me through filing step by step. Thank you Donna
Date published: 2023-05-10
Rated 5 out of 5 by from Awesome turbo I didn't talk to anyone and it was a easy experience and to know that someone was on standby made it a Awesome
Date published: 2023-05-10
Rated 5 out of 5 by from I am happy with the experience I am happy with the experience. I especially like the live help and calls
Date published: 2023-05-10
Rated 4 out of 5 by from Very helpful as a self-educating tool In contrast to my CPA for the previous three years who was available only to a limited extent, I could have -- in most cases -- a tax expert and the benefit of her/his opinion on my tax situation in less than 5 min.!
Date published: 2023-05-10
Rated 5 out of 5 by from I'll probably never do taxes any other way It's always simple and easy. Turbo Tax is the go-to source for filing taxes.
Date published: 2023-05-10
Rated 5 out of 5 by from EASY TO USE MAKES IT SO EASY TO FOLLOW AND ENTER ALL INFORMATION
Date published: 2023-05-10
Rated 5 out of 5 by from TurboTax is awesome Love the info (learn more) boxes. Love the ability to chat with experts
Date published: 2023-05-10
All TurboTax® Offerings Reviews - Page 450
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY Turbo Tax is straight forward and in a question and answer format, very easy to follow!
Date published: 2023-05-10
Rated 1 out of 5 by from mad auto selected premium. i didnt have enough money to pay for it all. had to wait. made me late for taxes dead line. i even tried to get it taken off and called and spent hours trying to figure it out. even WITH premium that i didnt want to pay for. i didnt get ANY help. not satisfied
Date published: 2023-05-10
Rated 5 out of 5 by from Amy G. is AmazinG!! Amy G. was such a joy to work with. Thorough, patient, helpful, understanding, knowledgable.. the list goes on. She made the entire process quick and simple.
Date published: 2023-05-10
Rated 5 out of 5 by from TurboTax helped me file TurboTax helped me through filing my taxes as if I had someone beside me walking me through filing step by step. Thank you Donna
Date published: 2023-05-10
Rated 5 out of 5 by from Awesome turbo I didn't talk to anyone and it was a easy experience and to know that someone was on standby made it a Awesome
Date published: 2023-05-10
Rated 5 out of 5 by from I am happy with the experience I am happy with the experience. I especially like the live help and calls
Date published: 2023-05-10
Rated 4 out of 5 by from Very helpful as a self-educating tool In contrast to my CPA for the previous three years who was available only to a limited extent, I could have -- in most cases -- a tax expert and the benefit of her/his opinion on my tax situation in less than 5 min.!
Date published: 2023-05-10
Rated 5 out of 5 by from I'll probably never do taxes any other way It's always simple and easy. Turbo Tax is the go-to source for filing taxes.
Date published: 2023-05-10
Rated 5 out of 5 by from EASY TO USE MAKES IT SO EASY TO FOLLOW AND ENTER ALL INFORMATION
Date published: 2023-05-10
Rated 5 out of 5 by from TurboTax is awesome Love the info (learn more) boxes. Love the ability to chat with experts
Date published: 2023-05-10
All TurboTax® Offerings Reviews - Page 450