TURBOTAX CUSTOMER REVIEWS
TurboTax Live Basic Reviews
Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.
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Life Changes
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Edie29 from
Turbo Tax is so easy
Turbo Tax is very easy to use. I am so glad they have a free edition for people living on Social Security.
Date published: 2021-03-03
Rated 5 out of 5 by
rangerpaul725 from
TurboTax is easy to use and covers everything.
I'm not a tax expert, but Turbo Tax is and for the money they can't be beat.
Date published: 2021-03-03
Rated 3 out of 5 by
Silly entry from
Not as good as previous years
The process seemed more complicated - too easy to repeat actions that then resulted in duplicate entries. I noticed them in the review and had to go back and correct. The whole process seemed very repetitive.
Date published: 2021-03-03
Rated 3 out of 5 by
Sub Guy from
So very hard to change password
You lost my password ? it took me a full day to finally get a new one and i'am still not sure what is.
Date published: 2021-03-03
Rated 5 out of 5 by
AWUMP from
Love using Turbo Tax
Been using Turbo Tax for several years and will continue. Format is simple. System prompts you for everything and explains about the info being requested and where to find it on your hard copy forms. There is cost to it but far less expensive than using tax prep companies.
Date published: 2021-03-03
Rated 5 out of 5 by
Brian How from
Turbo Tax Educates You To Tax Law Changes
It was an excellent experience, and my expert was truly educated and had a great deal of empathy and emotional intelligence! I learned a lot and gained a clearer picture of high level tax law changes that impact me without the burden of doing my taxes myself. Just a wonderful experience!
Date published: 2021-03-03
Rated 4 out of 5 by
Tom 10 from
Use Turbot Tax for over 20 Years
As per the title, I have used Turbo Tax successfully for many many years. My 2020 experience was more of the same success. To my pleasant surprise, TurboTax applied the "Recovery rebate credit" that I was not aware of reducing my tax lability my $2,680. Thank you! My only minor software aggravation came when I was printing the final package. Instead of a simple "Print" command I found myself in a loop going from "Print review" to "Save as a file". Then when I finally found the proper command to print I got 82 pages, many or most of which are likely never to see the light of day again. I am probably the cause of the printing issue but, if so, I suggest clearer printing commands and or instructions to one, begin the print and second, to minimize the paper and ink used.. That is why a 4 star and not a 5 star this year. Otherwise, I LOVE your product.
Date published: 2021-03-03
Rated 5 out of 5 by
janet 72 from
turbo tax is awesome
It was easy less time and money. I enjoyed doing it myself.
Date published: 2021-03-03
Rated 5 out of 5 by
RV888888 from
Couldn't be easier
Used TurboTax for year, very helpful and easy to use, even as life gets more complicated.
Date published: 2021-03-03
Rated 5 out of 5 by
Sherri551501 from
Love turbo tax
Easy and quick, I love that I can do my own taxes on my time.
All TurboTax® Offerings Reviews - Page 422
Date published: 2021-03-03
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Edie29 from
Turbo Tax is so easy
Turbo Tax is very easy to use. I am so glad they have a free edition for people living on Social Security.
Date published: 2021-03-03
Rated 5 out of 5 by
rangerpaul725 from
TurboTax is easy to use and covers everything.
I'm not a tax expert, but Turbo Tax is and for the money they can't be beat.
Date published: 2021-03-03
Rated 3 out of 5 by
Silly entry from
Not as good as previous years
The process seemed more complicated - too easy to repeat actions that then resulted in duplicate entries. I noticed them in the review and had to go back and correct. The whole process seemed very repetitive.
Date published: 2021-03-03
Rated 3 out of 5 by
Sub Guy from
So very hard to change password
You lost my password ? it took me a full day to finally get a new one and i'am still not sure what is.
Date published: 2021-03-03
Rated 5 out of 5 by
AWUMP from
Love using Turbo Tax
Been using Turbo Tax for several years and will continue. Format is simple. System prompts you for everything and explains about the info being requested and where to find it on your hard copy forms. There is cost to it but far less expensive than using tax prep companies.
Date published: 2021-03-03
Rated 5 out of 5 by
Brian How from
Turbo Tax Educates You To Tax Law Changes
It was an excellent experience, and my expert was truly educated and had a great deal of empathy and emotional intelligence! I learned a lot and gained a clearer picture of high level tax law changes that impact me without the burden of doing my taxes myself. Just a wonderful experience!
Date published: 2021-03-03
Rated 4 out of 5 by
Tom 10 from
Use Turbot Tax for over 20 Years
As per the title, I have used Turbo Tax successfully for many many years. My 2020 experience was more of the same success. To my pleasant surprise, TurboTax applied the "Recovery rebate credit" that I was not aware of reducing my tax lability my $2,680. Thank you! My only minor software aggravation came when I was printing the final package. Instead of a simple "Print" command I found myself in a loop going from "Print review" to "Save as a file". Then when I finally found the proper command to print I got 82 pages, many or most of which are likely never to see the light of day again. I am probably the cause of the printing issue but, if so, I suggest clearer printing commands and or instructions to one, begin the print and second, to minimize the paper and ink used.. That is why a 4 star and not a 5 star this year. Otherwise, I LOVE your product.
Date published: 2021-03-03
Rated 5 out of 5 by
janet 72 from
turbo tax is awesome
It was easy less time and money. I enjoyed doing it myself.
Date published: 2021-03-03
Rated 5 out of 5 by
RV888888 from
Couldn't be easier
Used TurboTax for year, very helpful and easy to use, even as life gets more complicated.
Date published: 2021-03-03
Rated 5 out of 5 by
Sherri551501 from
Love turbo tax
Easy and quick, I love that I can do my own taxes on my time.
All TurboTax® Offerings Reviews - Page 422
Date published: 2021-03-03