TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 1 out of 5 by
Jmac009 from
Overcharged by misleading pricing
At the time of checkout, pricing increased to a tier that was not relevant to my submission with no option to revert to the appropriate tier. This was misleading and greatly unappreciated.
Date published: 2023-04-19
Rated 5 out of 5 by
UrkelAsAKid from
TurboTax is awesome!
Turbo tax was informative while filing my tax return
Date published: 2023-04-19
Rated 4 out of 5 by
Turbo 74 from
Warning Label Needed
With more and more scammers out there, it would help to have a warning before people head to the turbo tax website. I've used this program for over ten years and I still managed to get mixed up in a scam website and wasted an hour of time figuring out what the issue was. A simple WARNING message near the activation code or install site address would possibly make a difference for many people out there.
Date published: 2023-04-19
Rated 5 out of 5 by
Lady Tar Heel from
Amazing, Professional, Patient and Caring
I had a wonderful help from Tina walking me through everything, she was so helpful, patient and professional. I truly appreciate her time.
Date published: 2023-04-19
Rated 5 out of 5 by
ThunderCat8 from
Turbo Tax is Awesome
Turbo Tax Heather is the best tax representative is the best ever.
Date published: 2023-04-19
Rated 4 out of 5 by
Colonia from
turbotax is awesome!!
Turbotax experience was great. im looking forward in to next year for the new experience.
Date published: 2023-04-19
Rated 5 out of 5 by
OG Jen_puff11 from
Easy to use
Super easy to navigate, use, and file, which makes it worth the fees.
Date published: 2023-04-19
Rated 5 out of 5 by
KOZMAN_1 from
Always easy
Why would anyone use anything different? Awsome product and so easy
Date published: 2023-04-19
Rated 2 out of 5 by
Single female from
Turbo Tax
Turbo tax is very time-consuming and not straightforward and very expensive. The fees go up higher every year and the economy does as well, but the incomes do not go up as much. I feel return customers should get a break, on some of the fees.
Date published: 2023-04-19
Rated 4 out of 5 by
DJARVIS17 from
Does the Job But Needs Work
Overall I like it but I had trouble entering my assets for my self-employment. I wish I could've entered my asset expense when they asked me for my assets. I was able to enter my Rental expenses though.
All TurboTax® Offerings Reviews - Page 422
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Jmac009 from
Overcharged by misleading pricing
At the time of checkout, pricing increased to a tier that was not relevant to my submission with no option to revert to the appropriate tier. This was misleading and greatly unappreciated.
Date published: 2023-04-19
Rated 5 out of 5 by
UrkelAsAKid from
TurboTax is awesome!
Turbo tax was informative while filing my tax return
Date published: 2023-04-19
Rated 4 out of 5 by
Turbo 74 from
Warning Label Needed
With more and more scammers out there, it would help to have a warning before people head to the turbo tax website. I've used this program for over ten years and I still managed to get mixed up in a scam website and wasted an hour of time figuring out what the issue was. A simple WARNING message near the activation code or install site address would possibly make a difference for many people out there.
Date published: 2023-04-19
Rated 5 out of 5 by
Lady Tar Heel from
Amazing, Professional, Patient and Caring
I had a wonderful help from Tina walking me through everything, she was so helpful, patient and professional. I truly appreciate her time.
Date published: 2023-04-19
Rated 5 out of 5 by
ThunderCat8 from
Turbo Tax is Awesome
Turbo Tax Heather is the best tax representative is the best ever.
Date published: 2023-04-19
Rated 4 out of 5 by
Colonia from
turbotax is awesome!!
Turbotax experience was great. im looking forward in to next year for the new experience.
Date published: 2023-04-19
Rated 5 out of 5 by
OG Jen_puff11 from
Easy to use
Super easy to navigate, use, and file, which makes it worth the fees.
Date published: 2023-04-19
Rated 5 out of 5 by
KOZMAN_1 from
Always easy
Why would anyone use anything different? Awsome product and so easy
Date published: 2023-04-19
Rated 2 out of 5 by
Single female from
Turbo Tax
Turbo tax is very time-consuming and not straightforward and very expensive. The fees go up higher every year and the economy does as well, but the incomes do not go up as much. I feel return customers should get a break, on some of the fees.
Date published: 2023-04-19
Rated 4 out of 5 by
DJARVIS17 from
Does the Job But Needs Work
Overall I like it but I had trouble entering my assets for my self-employment. I wish I could've entered my asset expense when they asked me for my assets. I was able to enter my Rental expenses though.
All TurboTax® Offerings Reviews - Page 422
Date published: 2023-04-19