TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from very good it was easy and very helpful thank you i will be comeing back next year
Date published: 2021-02-23
Rated 5 out of 5 by from line leader turbo tax live was quick and easy. I believe I will use this again next year.
Date published: 2021-02-23
Rated 5 out of 5 by from Tubro Tax Good Service It was a easy process!! Smooth sealing low cost, just wonderful!!
Date published: 2021-02-23
Rated 1 out of 5 by from 1065 lacks equivilant detail and guidance vs 1040 The Partnership lacks guidance and requires advance tax preparation experience and user knowledge. The help file should never repeat the on screen question, but is the predominant norm. Unacceptable at this price point. The Virginia 520A (not required by instruction) was forced to be completed prior to e-filing. This should have asked if multi-state business. If no, skip the 520A sections.Unacceptable.
Date published: 2021-02-23
Rated 5 out of 5 by from Ms. Always Great!!! Love using them every year. Would tell my family and friends
Date published: 2021-02-23
Rated 1 out of 5 by from messed up on filing my tax return turbotax messed up on filing my tax return it took me over 3 hrs to fixed there mistake
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is awesome! It was very simple and easy, thanks for the help!!!
Date published: 2021-02-23
Rated 3 out of 5 by from Extra Charges I have filed with TurboTax for a few years without having to pay, and now I was required to pay for the Deluxe option to file my taxes. I was dissatisfied with this because I chose the option to pay the $40 for each my federal and state refund, and then I was charged an extra $40 just for choosing that option, making it $120 total. I liked filing with TurboTax, but I did not like my experience this year.
Date published: 2021-02-23
Rated 5 out of 5 by from Super Simple I have been filing my own taxes with Turbo for 20 years. I used to go through H&R Block but such a pain. This is so much easier and more time efficient.
Date published: 2021-02-23
Rated 5 out of 5 by from FAST & EASY it was very fast and easy to do and I got my maximum returns.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 417
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from very good it was easy and very helpful thank you i will be comeing back next year
Date published: 2021-02-23
Rated 5 out of 5 by from line leader turbo tax live was quick and easy. I believe I will use this again next year.
Date published: 2021-02-23
Rated 5 out of 5 by from Tubro Tax Good Service It was a easy process!! Smooth sealing low cost, just wonderful!!
Date published: 2021-02-23
Rated 1 out of 5 by from 1065 lacks equivilant detail and guidance vs 1040 The Partnership lacks guidance and requires advance tax preparation experience and user knowledge. The help file should never repeat the on screen question, but is the predominant norm. Unacceptable at this price point. The Virginia 520A (not required by instruction) was forced to be completed prior to e-filing. This should have asked if multi-state business. If no, skip the 520A sections.Unacceptable.
Date published: 2021-02-23
Rated 5 out of 5 by from Ms. Always Great!!! Love using them every year. Would tell my family and friends
Date published: 2021-02-23
Rated 1 out of 5 by from messed up on filing my tax return turbotax messed up on filing my tax return it took me over 3 hrs to fixed there mistake
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is awesome! It was very simple and easy, thanks for the help!!!
Date published: 2021-02-23
Rated 3 out of 5 by from Extra Charges I have filed with TurboTax for a few years without having to pay, and now I was required to pay for the Deluxe option to file my taxes. I was dissatisfied with this because I chose the option to pay the $40 for each my federal and state refund, and then I was charged an extra $40 just for choosing that option, making it $120 total. I liked filing with TurboTax, but I did not like my experience this year.
Date published: 2021-02-23
Rated 5 out of 5 by from Super Simple I have been filing my own taxes with Turbo for 20 years. I used to go through H&R Block but such a pain. This is so much easier and more time efficient.
Date published: 2021-02-23
Rated 5 out of 5 by from FAST & EASY it was very fast and easy to do and I got my maximum returns.
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 417