TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from My first time using Turbo Tax and I soo LOVED IT! It was easy, I never thought I could of have them done this way by myself
Date published: 2023-04-19
Rated 3 out of 5 by from Nickle and Dime Since all their forms are interpreted into their own questions. it is hard to find what you need in a timely manner. You have to pay for assistance and everything is behind a pay wall.. Oh you want that form that will be extra..
Date published: 2023-04-19
Rated 3 out of 5 by from Awesome Turbo tax advertising says free but I was charged $200 and som dollar
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent service! We needed chat help to rectify a $97,000 auto-population error. Our tax chat assistant fixed that and several other errors.
Date published: 2023-04-19
Rated 2 out of 5 by from OK for federal, not so great for multi state Federal tax filing was great. They have the right tools to import tax docs. Filing state tax for someone residing in one state but filing for another state may not be too great of an experience. For me married-filing-jointly, residing in NJ employed in NY, I have to file 2 state tax returns, and the gross income for NY was showing total gross family income including my spouse's salary though my spouse doesnt work in NY, which led to much higher NY state tax due. This looks incorrect to me, so I dint file state tax with turbo
Date published: 2023-04-19
Rated 5 out of 5 by from Great service Turbo tax is great! They are always very efficient with getting things sent. Saves me every year!
Date published: 2023-04-19
Rated 5 out of 5 by from Wonderful! Very good service. Fast and easy. Very helpful. Good price.
Date published: 2023-04-19
Rated 5 out of 5 by from Great user friendly app Great step by step process and explanation. thank you
Date published: 2023-04-19
Rated 5 out of 5 by from I always come back I have been using this program for a while. Never had issues.
Date published: 2023-04-19
Rated 5 out of 5 by from Excelente servicio Me gusta mucho poder tener una aplicación como turbo tax para presentar personalmente mis impuestos. Thank you
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 394
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My first time using Turbo Tax and I soo LOVED IT! It was easy, I never thought I could of have them done this way by myself
Date published: 2023-04-19
Rated 3 out of 5 by from Nickle and Dime Since all their forms are interpreted into their own questions. it is hard to find what you need in a timely manner. You have to pay for assistance and everything is behind a pay wall.. Oh you want that form that will be extra..
Date published: 2023-04-19
Rated 3 out of 5 by from Awesome Turbo tax advertising says free but I was charged $200 and som dollar
Date published: 2023-04-19
Rated 5 out of 5 by from Excellent service! We needed chat help to rectify a $97,000 auto-population error. Our tax chat assistant fixed that and several other errors.
Date published: 2023-04-19
Rated 2 out of 5 by from OK for federal, not so great for multi state Federal tax filing was great. They have the right tools to import tax docs. Filing state tax for someone residing in one state but filing for another state may not be too great of an experience. For me married-filing-jointly, residing in NJ employed in NY, I have to file 2 state tax returns, and the gross income for NY was showing total gross family income including my spouse's salary though my spouse doesnt work in NY, which led to much higher NY state tax due. This looks incorrect to me, so I dint file state tax with turbo
Date published: 2023-04-19
Rated 5 out of 5 by from Great service Turbo tax is great! They are always very efficient with getting things sent. Saves me every year!
Date published: 2023-04-19
Rated 5 out of 5 by from Wonderful! Very good service. Fast and easy. Very helpful. Good price.
Date published: 2023-04-19
Rated 5 out of 5 by from Great user friendly app Great step by step process and explanation. thank you
Date published: 2023-04-19
Rated 5 out of 5 by from I always come back I have been using this program for a while. Never had issues.
Date published: 2023-04-19
Rated 5 out of 5 by from Excelente servicio Me gusta mucho poder tener una aplicación como turbo tax para presentar personalmente mis impuestos. Thank you
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 394