TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Basic Reviews
Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify
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Rated 5 out of 5 by
Luvluna2016 from
My first time using Turbo Tax and I soo LOVED IT!
It was easy, I never thought I could of have them done this way by myself
Date published: 2023-04-19
Rated 3 out of 5 by
Steve6kids from
Nickle and Dime
Since all their forms are interpreted into their own questions. it is hard to find what you need in a timely manner. You have to pay for assistance and everything is behind a pay wall.. Oh you want that form that will be extra..
Date published: 2023-04-19
Rated 3 out of 5 by
Beirt from
Awesome
Turbo tax advertising says free but I was charged $200 and som dollar
Date published: 2023-04-19
Rated 5 out of 5 by
MGeofire from
Excellent service!
We needed chat help to rectify a $97,000 auto-population error. Our tax chat assistant fixed that and several other errors.
Date published: 2023-04-19
Rated 2 out of 5 by
sumen das from
OK for federal, not so great for multi state
Federal tax filing was great. They have the right tools to import tax docs. Filing state tax for someone residing in one state but filing for another state may not be too great of an experience. For me married-filing-jointly, residing in NJ employed in NY, I have to file 2 state tax returns, and the gross income for NY was showing total gross family income including my spouse's salary though my spouse doesnt work in NY, which led to much higher NY state tax due. This looks incorrect to me, so I dint file state tax with turbo
Date published: 2023-04-19
Rated 5 out of 5 by
Mchoco from
Great service
Turbo tax is great! They are always very efficient with getting things sent. Saves me every year!
Date published: 2023-04-19
Rated 5 out of 5 by
marta29 from
Wonderful!
Very good service. Fast and easy. Very helpful. Good price.
Date published: 2023-04-19
Rated 5 out of 5 by
CW001 from
Great user friendly app
Great step by step process and explanation. thank you
Date published: 2023-04-19
Rated 5 out of 5 by
Famof7ppl from
I always come back
I have been using this program for a while. Never had issues.
Date published: 2023-04-19
Rated 5 out of 5 by
Laucp from
Excelente servicio
Me gusta mucho poder tener una aplicación como turbo tax para presentar personalmente mis impuestos. Thank you
All TurboTax® Offerings Reviews - Page 394
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Luvluna2016 from
My first time using Turbo Tax and I soo LOVED IT!
It was easy, I never thought I could of have them done this way by myself
Date published: 2023-04-19
Rated 3 out of 5 by
Steve6kids from
Nickle and Dime
Since all their forms are interpreted into their own questions. it is hard to find what you need in a timely manner. You have to pay for assistance and everything is behind a pay wall.. Oh you want that form that will be extra..
Date published: 2023-04-19
Rated 3 out of 5 by
Beirt from
Awesome
Turbo tax advertising says free but I was charged $200 and som dollar
Date published: 2023-04-19
Rated 5 out of 5 by
MGeofire from
Excellent service!
We needed chat help to rectify a $97,000 auto-population error. Our tax chat assistant fixed that and several other errors.
Date published: 2023-04-19
Rated 2 out of 5 by
sumen das from
OK for federal, not so great for multi state
Federal tax filing was great. They have the right tools to import tax docs. Filing state tax for someone residing in one state but filing for another state may not be too great of an experience. For me married-filing-jointly, residing in NJ employed in NY, I have to file 2 state tax returns, and the gross income for NY was showing total gross family income including my spouse's salary though my spouse doesnt work in NY, which led to much higher NY state tax due. This looks incorrect to me, so I dint file state tax with turbo
Date published: 2023-04-19
Rated 5 out of 5 by
Mchoco from
Great service
Turbo tax is great! They are always very efficient with getting things sent. Saves me every year!
Date published: 2023-04-19
Rated 5 out of 5 by
marta29 from
Wonderful!
Very good service. Fast and easy. Very helpful. Good price.
Date published: 2023-04-19
Rated 5 out of 5 by
CW001 from
Great user friendly app
Great step by step process and explanation. thank you
Date published: 2023-04-19
Rated 5 out of 5 by
Famof7ppl from
I always come back
I have been using this program for a while. Never had issues.
Date published: 2023-04-19
Rated 5 out of 5 by
Laucp from
Excelente servicio
Me gusta mucho poder tener una aplicación como turbo tax para presentar personalmente mis impuestos. Thank you
All TurboTax® Offerings Reviews - Page 394
Date published: 2023-04-19