TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from easy, guide easy, guides, keeps up with tax changes, electronic
Date published: 2023-04-19
Rated 1 out of 5 by from Character limit on name a problem The character limit on the name led my return to be rejected because I couldn't input a valid name that matched. I resubmitted with my wife's four part last name compressed and I'm waiting to see if it works.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and esy It was quick and easy made a mistake they fixed it
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is easy! I have been using Turbo Tax for almost 10 years and I love the ease and convenience of doing my own taxes!
Date published: 2023-04-19
Rated 3 out of 5 by from Just okay for $60 I feel somewhat at ease filling my tax returns each year knowing I'm using Turbotax. As the years go by with all things, the price goes higher. This year I filed last minute, my issue of course, but instead of sending off smoothly after "all of their checks," I got a failed return message this morning. Why? Not because of something I did... Turbotax didn't ask for my assigned PIN before closing out and sending it. Keep increasing your price Turbo tax, but do your dang job and update to catch the required documentation (basics)!
Date published: 2023-04-19
Rated 1 out of 5 by from TurboTax has become very unfriendly. Sucks!!!!!! I finished and paid tubotax, but was rejected. When I logged back into TurboTax I could not complete without paying again. This has created a serious financial issue for me.
Date published: 2023-04-19
Rated 3 out of 5 by from Problems I fixed my AGI for federal and Turbotax did not send it, but instead forced me to buy state taxes before sending the correction. Good thing I rechecked but ended up a day late because of it
Date published: 2023-04-19
Rated 2 out of 5 by from Misunderstanding I do not understand how turbo tax advertises they are free and we have paid a fee for using every time we file on turbo tax.
Date published: 2023-04-19
Rated 5 out of 5 by from So easy! No other platform makes it so easy to file taxes. I will always use TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is amazing This is my 4th year doing my own taxes and they make it so east
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 379
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy, guide easy, guides, keeps up with tax changes, electronic
Date published: 2023-04-19
Rated 1 out of 5 by from Character limit on name a problem The character limit on the name led my return to be rejected because I couldn't input a valid name that matched. I resubmitted with my wife's four part last name compressed and I'm waiting to see if it works.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick and esy It was quick and easy made a mistake they fixed it
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is easy! I have been using Turbo Tax for almost 10 years and I love the ease and convenience of doing my own taxes!
Date published: 2023-04-19
Rated 3 out of 5 by from Just okay for $60 I feel somewhat at ease filling my tax returns each year knowing I'm using Turbotax. As the years go by with all things, the price goes higher. This year I filed last minute, my issue of course, but instead of sending off smoothly after "all of their checks," I got a failed return message this morning. Why? Not because of something I did... Turbotax didn't ask for my assigned PIN before closing out and sending it. Keep increasing your price Turbo tax, but do your dang job and update to catch the required documentation (basics)!
Date published: 2023-04-19
Rated 1 out of 5 by from TurboTax has become very unfriendly. Sucks!!!!!! I finished and paid tubotax, but was rejected. When I logged back into TurboTax I could not complete without paying again. This has created a serious financial issue for me.
Date published: 2023-04-19
Rated 3 out of 5 by from Problems I fixed my AGI for federal and Turbotax did not send it, but instead forced me to buy state taxes before sending the correction. Good thing I rechecked but ended up a day late because of it
Date published: 2023-04-19
Rated 2 out of 5 by from Misunderstanding I do not understand how turbo tax advertises they are free and we have paid a fee for using every time we file on turbo tax.
Date published: 2023-04-19
Rated 5 out of 5 by from So easy! No other platform makes it so easy to file taxes. I will always use TurboTax.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is amazing This is my 4th year doing my own taxes and they make it so east
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 379