TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy Full and easy Very cost effective. I love I didn’t have to wait on anybody.
Date published: 2021-03-03
Rated 5 out of 5 by from Simple and easy! I thought I would be sitting in my bedroom using a calculator to calculate how much I made last year, but instead turbo tax made it very easy to find the forms that I needed and where to find the information on my forms. I am so grateful that I decided to prepare my own taxes this year. Thank you turbo tax!
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome Easy to do and was easy to navigate site. Very glad I did taxes on here.
Date published: 2021-03-03
Rated 5 out of 5 by from 2020 Done This was so much easier than before. So glad I'm done for the year.
Date published: 2021-03-03
Rated 5 out of 5 by from I LOVE TurboTax! TurboTax makes it all so easy to understand and process. I love that they mention when a situation is uncommon because that helps me not freak out.
Date published: 2021-03-03
Rated 2 out of 5 by from getting more expensive it was ok not worth the $300 anymore stop raising the price and all the add on's
Date published: 2021-03-03
Rated 5 out of 5 by from Easy use! Turbo tax has always been extremely user friendly this year they have upped the bar. And it was fully free for me to file my taxes! best option.
Date published: 2021-03-03
Rated 5 out of 5 by from So Pleased with TurboTax I never thought I would be able to accomplish filing taxes myself. TurboTax makes it so easy to do, even for the less sophisticated person. I have used the product for five years now and am thrilled with its presentation, ease of use and incredible organization of input. Thank you!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is awesome Thank u so much was having a very difficult time filing my taxes
Date published: 2021-03-03
Rated 3 out of 5 by from Marginal The harder the return the less likely the service works. Issues with going back to redo sections overly complicated. Real advice? Hardly. A real person takes days to get hold of you. Live is just standard answers arranged better.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 378
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy Full and easy Very cost effective. I love I didn’t have to wait on anybody.
Date published: 2021-03-03
Rated 5 out of 5 by from Simple and easy! I thought I would be sitting in my bedroom using a calculator to calculate how much I made last year, but instead turbo tax made it very easy to find the forms that I needed and where to find the information on my forms. I am so grateful that I decided to prepare my own taxes this year. Thank you turbo tax!
Date published: 2021-03-03
Rated 5 out of 5 by from Awesome Easy to do and was easy to navigate site. Very glad I did taxes on here.
Date published: 2021-03-03
Rated 5 out of 5 by from 2020 Done This was so much easier than before. So glad I'm done for the year.
Date published: 2021-03-03
Rated 5 out of 5 by from I LOVE TurboTax! TurboTax makes it all so easy to understand and process. I love that they mention when a situation is uncommon because that helps me not freak out.
Date published: 2021-03-03
Rated 2 out of 5 by from getting more expensive it was ok not worth the $300 anymore stop raising the price and all the add on's
Date published: 2021-03-03
Rated 5 out of 5 by from Easy use! Turbo tax has always been extremely user friendly this year they have upped the bar. And it was fully free for me to file my taxes! best option.
Date published: 2021-03-03
Rated 5 out of 5 by from So Pleased with TurboTax I never thought I would be able to accomplish filing taxes myself. TurboTax makes it so easy to do, even for the less sophisticated person. I have used the product for five years now and am thrilled with its presentation, ease of use and incredible organization of input. Thank you!
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is awesome Thank u so much was having a very difficult time filing my taxes
Date published: 2021-03-03
Rated 3 out of 5 by from Marginal The harder the return the less likely the service works. Issues with going back to redo sections overly complicated. Real advice? Hardly. A real person takes days to get hold of you. Live is just standard answers arranged better.
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 378