TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 3 out of 5 by from Should Not of been charge deluxe fees I thought $80 was too much to charge for a simple forms. Next year will not use Turbo Tax
Date published: 2021-02-25
Rated 5 out of 5 by from smooth Fairly straight forward, questions answered and done in a timely manor.
Date published: 2021-02-25
Rated 5 out of 5 by from Fast and painless This was very easy and painless way to do my taxes and they found things I wouldn't have thought of if I did it on my own.
Date published: 2021-02-25
Rated 5 out of 5 by from Randy big help Randy helped me correct my returns quickly and efficiently.
Date published: 2021-02-25
Rated 5 out of 5 by from Thank you for being so helpful and so awesome! Quick and easy, and way cool how you transfer the previous W2 info.
Date published: 2021-02-25
Rated 3 out of 5 by from Getting more and more costly each year... with more and more extra surprise fees, $20 to e-file state.
Date published: 2021-02-25
Rated 5 out of 5 by from This is soooo easy. Been doing my taxes with Turbo Tax for seven years now and it has gone off without a hitch every time. Gather your stuff and sit down at your computer for 30 minutes and BAM, it's over.
Date published: 2021-02-25
Rated 4 out of 5 by from Almost a 5 star Everything went well until I had to go online to figure out why I could not finalize my 1099-b. If you have a disallowed wash loss with a brokerage, you must change it to 0 if under $.49 or 1 if $.50+. The help options were unable to tell me this. Had to google it.
Date published: 2021-02-25
Rated 1 out of 5 by from Great Job Turbo Easy to file with Turbo Tax, instructions are easy to follow. Make filing not so bad!
Date published: 2021-02-25
Rated 5 out of 5 by from Super easy to use! Ive used TurboTax for 4 years and its so simple/easy to do. Their customer service is also very prompt and I have never had an issue with them or any issues with my tax filing. They also are free for military members which is super cool.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 363
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Should Not of been charge deluxe fees I thought $80 was too much to charge for a simple forms. Next year will not use Turbo Tax
Date published: 2021-02-25
Rated 5 out of 5 by from smooth Fairly straight forward, questions answered and done in a timely manor.
Date published: 2021-02-25
Rated 5 out of 5 by from Fast and painless This was very easy and painless way to do my taxes and they found things I wouldn't have thought of if I did it on my own.
Date published: 2021-02-25
Rated 5 out of 5 by from Randy big help Randy helped me correct my returns quickly and efficiently.
Date published: 2021-02-25
Rated 5 out of 5 by from Thank you for being so helpful and so awesome! Quick and easy, and way cool how you transfer the previous W2 info.
Date published: 2021-02-25
Rated 3 out of 5 by from Getting more and more costly each year... with more and more extra surprise fees, $20 to e-file state.
Date published: 2021-02-25
Rated 5 out of 5 by from This is soooo easy. Been doing my taxes with Turbo Tax for seven years now and it has gone off without a hitch every time. Gather your stuff and sit down at your computer for 30 minutes and BAM, it's over.
Date published: 2021-02-25
Rated 4 out of 5 by from Almost a 5 star Everything went well until I had to go online to figure out why I could not finalize my 1099-b. If you have a disallowed wash loss with a brokerage, you must change it to 0 if under $.49 or 1 if $.50+. The help options were unable to tell me this. Had to google it.
Date published: 2021-02-25
Rated 1 out of 5 by from Great Job Turbo Easy to file with Turbo Tax, instructions are easy to follow. Make filing not so bad!
Date published: 2021-02-25
Rated 5 out of 5 by from Super easy to use! Ive used TurboTax for 4 years and its so simple/easy to do. Their customer service is also very prompt and I have never had an issue with them or any issues with my tax filing. They also are free for military members which is super cool.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 363