TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from I have tried other online tax preparation sites. I have used Turbo Tax for 5+ years, AND Turbo Tax Live Premier is by far the most user friendly site I have used! I will continue to use this site and recommend it to family and friends. The help I requested during my process was fast and complete with the information I requested. Thank you Turbo Tax!!!!
Date published: 2021-03-03
Rated 3 out of 5 by from Little Too Pricey for Very Insignificant Return The forms and questions go just fine and I appreciate my information is retained in a safe manner, however there should be some kind of reduction of fees for returns under $100 refund and very minimal work to be reviewed and done. I.e. 1 SSA form and 2 W-2's (only because employer changed payroll processing) paying 60 to gvet back 87 is a little much.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is awesome Safe and easy. I been using turbo tax for years. I love it, so easy to use. I hope you love it also.
Date published: 2021-03-03
Rated 4 out of 5 by from FIRST TIMER First time ever doing my own taxes...only option I wasn't crazy about was the work expenses..it gave no option for specialty clothing or boots..the rest was really easy.
Date published: 2021-03-03
Rated 5 out of 5 by from Expert help using clear language (no jargon) I had a confusing issue with my taxes and a 403b plan, and the expert helped me understand what was happening and how to avoid penalties
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to use This product was easy to use. I have been using TurboTax for the last 5 years. I like it.
Date published: 2021-03-03
Rated 5 out of 5 by from So easy! After years of using an accountant, I was hesitant but turbotax made it easy.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is great! So easy to use! Step by step instructions help get you through the whole process.
Date published: 2021-03-03
Rated 5 out of 5 by from Fantastic Turbo is second to none. It was purely intuitive and I love it.
Date published: 2021-03-03
Rated 5 out of 5 by from love turbo tax Very helpful and answer my questions. gives me a peace of mind
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 354
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from I have tried other online tax preparation sites. I have used Turbo Tax for 5+ years, AND Turbo Tax Live Premier is by far the most user friendly site I have used! I will continue to use this site and recommend it to family and friends. The help I requested during my process was fast and complete with the information I requested. Thank you Turbo Tax!!!!
Date published: 2021-03-03
Rated 3 out of 5 by from Little Too Pricey for Very Insignificant Return The forms and questions go just fine and I appreciate my information is retained in a safe manner, however there should be some kind of reduction of fees for returns under $100 refund and very minimal work to be reviewed and done. I.e. 1 SSA form and 2 W-2's (only because employer changed payroll processing) paying 60 to gvet back 87 is a little much.
Date published: 2021-03-03
Rated 5 out of 5 by from Turbo tax is awesome Safe and easy. I been using turbo tax for years. I love it, so easy to use. I hope you love it also.
Date published: 2021-03-03
Rated 4 out of 5 by from FIRST TIMER First time ever doing my own taxes...only option I wasn't crazy about was the work expenses..it gave no option for specialty clothing or boots..the rest was really easy.
Date published: 2021-03-03
Rated 5 out of 5 by from Expert help using clear language (no jargon) I had a confusing issue with my taxes and a 403b plan, and the expert helped me understand what was happening and how to avoid penalties
Date published: 2021-03-03
Rated 5 out of 5 by from Easy to use This product was easy to use. I have been using TurboTax for the last 5 years. I like it.
Date published: 2021-03-03
Rated 5 out of 5 by from So easy! After years of using an accountant, I was hesitant but turbotax made it easy.
Date published: 2021-03-03
Rated 5 out of 5 by from TurboTax is great! So easy to use! Step by step instructions help get you through the whole process.
Date published: 2021-03-03
Rated 5 out of 5 by from Fantastic Turbo is second to none. It was purely intuitive and I love it.
Date published: 2021-03-03
Rated 5 out of 5 by from love turbo tax Very helpful and answer my questions. gives me a peace of mind
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 354