TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 1 out of 5 by from Price Charging more than needed adding more unnecessary expenses on top of taxes
Date published: 2023-04-20
Rated 5 out of 5 by from TurboTax is Terrific! I trust TurboTax, appreciate the guidance, and have successfully used them in the past.
Date published: 2023-04-20
Rated 5 out of 5 by from Love my Turbotax This is my 3rd year using Turbotax, Love It!!! So easy to use, fast and then its filed online...its the best for me since its just me.....Thank TurboTax
Date published: 2023-04-20
Rated 2 out of 5 by from Could have used a bit more help. I don't know why it cost so much. It was supposed to be free. I could have gone to H&R Block and got live service and actually talk to someone for the price I had to pay. Why do you advertise FREE service when it is not free or at lease cheaper than $167.00..I tried a few times to get advice with a question, but could not. Also, I tried to look up my tax return from 2021 but could not access it. I needed information from it, but could not find it.
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo Tax is so easy! I have a pretty complicated tax return but Turbo Tax gets easier every year. The price is nice too.
Date published: 2023-04-20
Rated 2 out of 5 by from Decent Was ok, not really what I was expecting. Feels like a waste
Date published: 2023-04-20
Rated 5 out of 5 by from years usage I have used it for yrsrs and have no thoughts of vganging
Date published: 2023-04-20
Rated 5 out of 5 by from Turbotax makes me feel like a pro! Have filed with Turbo Tax for a number of years now. So efficient and painless.
Date published: 2023-04-20
Rated 1 out of 5 by from Waste of time and money Year after year I think the price going up will reflect the experience, it is just shrinkflation. Less intuitive, more money hungry.
Date published: 2023-04-20
Rated 5 out of 5 by from it so easy to do taxes with turbo tax! I messed up wg=hen I wrought in the AGI Kline 11 amount and I( was rejected by the IRS. The very day that the rejection came thru...Turbo Tax and Intuit were on the phone with me help deal with my issue. Supid me, I typed 1 number wrong and that was it! Turbo tax was very very helpful and kind! Denise
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 354
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Price Charging more than needed adding more unnecessary expenses on top of taxes
Date published: 2023-04-20
Rated 5 out of 5 by from TurboTax is Terrific! I trust TurboTax, appreciate the guidance, and have successfully used them in the past.
Date published: 2023-04-20
Rated 5 out of 5 by from Love my Turbotax This is my 3rd year using Turbotax, Love It!!! So easy to use, fast and then its filed online...its the best for me since its just me.....Thank TurboTax
Date published: 2023-04-20
Rated 2 out of 5 by from Could have used a bit more help. I don't know why it cost so much. It was supposed to be free. I could have gone to H&R Block and got live service and actually talk to someone for the price I had to pay. Why do you advertise FREE service when it is not free or at lease cheaper than $167.00..I tried a few times to get advice with a question, but could not. Also, I tried to look up my tax return from 2021 but could not access it. I needed information from it, but could not find it.
Date published: 2023-04-20
Rated 5 out of 5 by from Turbo Tax is so easy! I have a pretty complicated tax return but Turbo Tax gets easier every year. The price is nice too.
Date published: 2023-04-20
Rated 2 out of 5 by from Decent Was ok, not really what I was expecting. Feels like a waste
Date published: 2023-04-20
Rated 5 out of 5 by from years usage I have used it for yrsrs and have no thoughts of vganging
Date published: 2023-04-20
Rated 5 out of 5 by from Turbotax makes me feel like a pro! Have filed with Turbo Tax for a number of years now. So efficient and painless.
Date published: 2023-04-20
Rated 1 out of 5 by from Waste of time and money Year after year I think the price going up will reflect the experience, it is just shrinkflation. Less intuitive, more money hungry.
Date published: 2023-04-20
Rated 5 out of 5 by from it so easy to do taxes with turbo tax! I messed up wg=hen I wrought in the AGI Kline 11 amount and I( was rejected by the IRS. The very day that the rejection came thru...Turbo Tax and Intuit were on the phone with me help deal with my issue. Supid me, I typed 1 number wrong and that was it! Turbo tax was very very helpful and kind! Denise
Date published: 2023-04-20
All TurboTax® Offerings Reviews - Page 354