TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax makes it easy What I like about the software it makes taxes easy. For years I did my own taxes and poured over IRS files and had to make adjustments based on tax laws that change yearly. Turbo Tax has all of that ready, no need for endless hours reading documents.
Date published: 2021-03-03
Rated 2 out of 5 by from Fell behind competition for covid issues I have been using Turbotax for a decade and I was very upset to find I had to wait until March to file because your software was still being updated to acccomodate for Covid. When speaking with people that use your competitors software I found that they had no such issues. On top of that your customer support attempted to blame me for using the wrong web browser after speaking with them for over an hour and they could not find a solution. I have not decided if I will use turbotax next year or not
Date published: 2021-03-03
Rated 5 out of 5 by from Quick and easy I can file it by myself, I don't have to rely on someone else and I know when it gets completed I can send it in ASAP.
Date published: 2021-03-03
Rated 5 out of 5 by from Fast and easy Fastest ever just answered questions and absolutely free
Date published: 2021-03-03
Rated 4 out of 5 by from turbo tax good good way to file taxes for 2020 easy will do it again
Date published: 2021-03-03
Rated 1 out of 5 by from Poor Could not e-file the simplest of all returns since I do not have a government issued ID as a minor.
Date published: 2021-03-03
Rated 5 out of 5 by from Love it! Very easy to use. This was my first time using and will most likely do it again next year!
Date published: 2021-03-03
Rated 5 out of 5 by from easy always filing taxes was a worry, but once I get started, steps are easy to follow,
Date published: 2021-03-03
Rated 4 out of 5 by from Easy to work with Never had to talk with a Tax Advisor, the cost seemed a bit high
Date published: 2021-03-03
Rated 5 out of 5 by from Frank your a rockstar Started my own taxes but needed help with a 1099R. Used the online to help me finalize my taxes, it was fabulous thanks Frank!!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 311
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax makes it easy What I like about the software it makes taxes easy. For years I did my own taxes and poured over IRS files and had to make adjustments based on tax laws that change yearly. Turbo Tax has all of that ready, no need for endless hours reading documents.
Date published: 2021-03-03
Rated 2 out of 5 by from Fell behind competition for covid issues I have been using Turbotax for a decade and I was very upset to find I had to wait until March to file because your software was still being updated to acccomodate for Covid. When speaking with people that use your competitors software I found that they had no such issues. On top of that your customer support attempted to blame me for using the wrong web browser after speaking with them for over an hour and they could not find a solution. I have not decided if I will use turbotax next year or not
Date published: 2021-03-03
Rated 5 out of 5 by from Quick and easy I can file it by myself, I don't have to rely on someone else and I know when it gets completed I can send it in ASAP.
Date published: 2021-03-03
Rated 5 out of 5 by from Fast and easy Fastest ever just answered questions and absolutely free
Date published: 2021-03-03
Rated 4 out of 5 by from turbo tax good good way to file taxes for 2020 easy will do it again
Date published: 2021-03-03
Rated 1 out of 5 by from Poor Could not e-file the simplest of all returns since I do not have a government issued ID as a minor.
Date published: 2021-03-03
Rated 5 out of 5 by from Love it! Very easy to use. This was my first time using and will most likely do it again next year!
Date published: 2021-03-03
Rated 5 out of 5 by from easy always filing taxes was a worry, but once I get started, steps are easy to follow,
Date published: 2021-03-03
Rated 4 out of 5 by from Easy to work with Never had to talk with a Tax Advisor, the cost seemed a bit high
Date published: 2021-03-03
Rated 5 out of 5 by from Frank your a rockstar Started my own taxes but needed help with a 1099R. Used the online to help me finalize my taxes, it was fabulous thanks Frank!!
Date published: 2021-03-03
All TurboTax® Offerings Reviews - Page 311