TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from love it this site is easy to navigate and use. it will also explain what you don't understand. :)
Date published: 2021-02-26
Rated 5 out of 5 by from Great solution for tax filing I used an online expert to help with a concern I had. They were on time and very helpful. I have used Turbo Tax for years and will definately continue.
Date published: 2021-02-26
Rated 5 out of 5 by from Very simple This is the first time I have done my own taxes in about 5 years; however, I decided that I wanted to get some of my taxes back that I paid in and not pay a CPA. I found 90% self-explanatory. I did have a question regarding some of my investments and was able to get the answer from one of the Tax Specialists at Turbo Tax. She did a great job going over the Tax forms with me and resolved and answered my question.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is Easy to Use & a Wonderful Tool!! Very easy to use. I highly recommend it for any level of knowledge of tax preparer.
Date published: 2021-02-26
Rated 2 out of 5 by from Not free like advertised Turbtax has always been advertised as free then im being charged half of my return to file my taxes and forced to upgrade to a higher tier of turbotax and as soon as i put my one jobs employer number in it randomly took $120 from my return makes no sense starting to seem like a scam
Date published: 2021-02-26
Rated 4 out of 5 by from Happy with turbo tax! I needed help on an item and my person was so very nice and patient. Very patient.
Date published: 2021-02-26
Rated 5 out of 5 by from AWESON IT WAS VERY EASY AND THEY ASK A LOT OF QUESON TO HELP GET IT RIGHT.
Date published: 2021-02-26
Rated 5 out of 5 by from loved every moment of it was very easy to use would recommend to everyone!!
Date published: 2021-02-26
Rated 3 out of 5 by from Not as good this year Every year turbo tax exports my info. This year I had to manually put them in. Turbo needs a upgrade!!!
Date published: 2021-02-26
Rated 5 out of 5 by from mike It was very helpful and very easy to follow. Thanks for everything.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 302
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from love it this site is easy to navigate and use. it will also explain what you don't understand. :)
Date published: 2021-02-26
Rated 5 out of 5 by from Great solution for tax filing I used an online expert to help with a concern I had. They were on time and very helpful. I have used Turbo Tax for years and will definately continue.
Date published: 2021-02-26
Rated 5 out of 5 by from Very simple This is the first time I have done my own taxes in about 5 years; however, I decided that I wanted to get some of my taxes back that I paid in and not pay a CPA. I found 90% self-explanatory. I did have a question regarding some of my investments and was able to get the answer from one of the Tax Specialists at Turbo Tax. She did a great job going over the Tax forms with me and resolved and answered my question.
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is Easy to Use & a Wonderful Tool!! Very easy to use. I highly recommend it for any level of knowledge of tax preparer.
Date published: 2021-02-26
Rated 2 out of 5 by from Not free like advertised Turbtax has always been advertised as free then im being charged half of my return to file my taxes and forced to upgrade to a higher tier of turbotax and as soon as i put my one jobs employer number in it randomly took $120 from my return makes no sense starting to seem like a scam
Date published: 2021-02-26
Rated 4 out of 5 by from Happy with turbo tax! I needed help on an item and my person was so very nice and patient. Very patient.
Date published: 2021-02-26
Rated 5 out of 5 by from AWESON IT WAS VERY EASY AND THEY ASK A LOT OF QUESON TO HELP GET IT RIGHT.
Date published: 2021-02-26
Rated 5 out of 5 by from loved every moment of it was very easy to use would recommend to everyone!!
Date published: 2021-02-26
Rated 3 out of 5 by from Not as good this year Every year turbo tax exports my info. This year I had to manually put them in. Turbo needs a upgrade!!!
Date published: 2021-02-26
Rated 5 out of 5 by from mike It was very helpful and very easy to follow. Thanks for everything.
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 302