TURBOTAX CUSTOMER REVIEWS

TurboTax Live Basic Reviews

Designed for simple tax situations, TurboTax Live Basic is an online tax preparation that connects you with real CPAs and EAs who will provide personalized answers to your tax questions on demand. They’ll review your return line by line, sign it and guarantee it’s done right.

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Own a business
Student
Rated 5 out of 5 by from Super easy! 2nd year using TurboTax and they make it so easy and quick. They make the questions easy to answer. If you don't think you can do your own taxes, I promise you can with TurboTax!
Date published: 2021-03-02
Rated 4 out of 5 by from Software is getting harder to work with When I first signed in this year I knew nothing of a discount. I was told Turbo Tax Deluxe was $40 and state was $40. At the end when I went to pay the cost was $110. Not happy about that. Second thoughts next year. I don't like the game. Also the software is getting harder to work with. I spent to much time working on $2.58 on a 1099-INT. Not happy
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is great very easy to use, would recommend it to anyone that needs help with there taxes
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax easy to use Live Expert was not available for 6 days, but I elected to send via email; answered my question the next day.
Date published: 2021-03-02
Rated 5 out of 5 by from turbo tax makes it so easy 1st time ever but it wont be the last!!! loved doing my own taxes this year and saving money!!!
Date published: 2021-03-02
Rated 5 out of 5 by from So quick and easy! This is my third year using Turbo Tax and it is such a breeze. It is actually kind of fun to do my taxes. I like that it helps you along the way offering suggestions and making sure you didn't miss anything. I will definitely be using it again next year
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is thorough! I really like how thorough Turbo Tax is. The virtual help answered most of my questions. The person I spoke with "live" was great! She was sure I was satisfied before ending the call, and she gave me some good advice.
Date published: 2021-03-02
Rated 5 out of 5 by from Thanks for holding my hand Thanks for helping me through this process and making it easy.
Date published: 2021-03-02
Rated 5 out of 5 by from WAS GREAT IT WAS EASY AND really helpful. i would recommend everybody to use it
Date published: 2021-03-02
Rated 5 out of 5 by from yay It was easy to understand and to use. it made filing my taxes easy!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 293
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Super easy! 2nd year using TurboTax and they make it so easy and quick. They make the questions easy to answer. If you don't think you can do your own taxes, I promise you can with TurboTax!
Date published: 2021-03-02
Rated 4 out of 5 by from Software is getting harder to work with When I first signed in this year I knew nothing of a discount. I was told Turbo Tax Deluxe was $40 and state was $40. At the end when I went to pay the cost was $110. Not happy about that. Second thoughts next year. I don't like the game. Also the software is getting harder to work with. I spent to much time working on $2.58 on a 1099-INT. Not happy
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is great very easy to use, would recommend it to anyone that needs help with there taxes
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax easy to use Live Expert was not available for 6 days, but I elected to send via email; answered my question the next day.
Date published: 2021-03-02
Rated 5 out of 5 by from turbo tax makes it so easy 1st time ever but it wont be the last!!! loved doing my own taxes this year and saving money!!!
Date published: 2021-03-02
Rated 5 out of 5 by from So quick and easy! This is my third year using Turbo Tax and it is such a breeze. It is actually kind of fun to do my taxes. I like that it helps you along the way offering suggestions and making sure you didn't miss anything. I will definitely be using it again next year
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is thorough! I really like how thorough Turbo Tax is. The virtual help answered most of my questions. The person I spoke with "live" was great! She was sure I was satisfied before ending the call, and she gave me some good advice.
Date published: 2021-03-02
Rated 5 out of 5 by from Thanks for holding my hand Thanks for helping me through this process and making it easy.
Date published: 2021-03-02
Rated 5 out of 5 by from WAS GREAT IT WAS EASY AND really helpful. i would recommend everybody to use it
Date published: 2021-03-02
Rated 5 out of 5 by from yay It was easy to understand and to use. it made filing my taxes easy!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 293